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Hyatt Place Charlotte Downtown

3.0 star property

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Photo gallery for Hyatt Place Charlotte Downtown

Front of property – evening/night
Free daily full breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Interior entrance
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

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222 South Caldwell Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪3 min walk‬
  • Place, Charlotte Convention Center
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(117 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(49 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

7.8 out of 10
Good
(13 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Charlotte Downtown

Hotel with free breakfast, a short walk to Spectrum Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and a safe. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hyatt Place Charlotte Downtown gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Spectrum Center and 5 minutes on foot from Charlotte Convention Center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Charlotte Downtown. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:00 AM. An additional breakfast is available daily for a fee.
On-site venue – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (38 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to 459 East Third Street
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Hyatt Place Charlotte Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 827 out of 1384 reviews
Rating 8 - Good. 271 out of 1384 reviews
Rating 6 - Okay. 144 out of 1384 reviews
Rating 4 - Poor. 71 out of 1384 reviews
Rating 2 - Terrible. 71 out of 1384 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pouapheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. Very nice and respectful. Spent some time down in the lobby at the bar with the two front counter guys and they were amazing. Enjoyed every experience with them. I eventually booked a 2 queen for me and my gf with our son but they mentioned a king suite since he was only 5 and can sleep on the pull out bed. Counter person gave us a free upgrade for that. Valet team was very nice also. This place took care of us for our visit. Will be coming back soon!!!
Stayed 1 night in Jul 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No real issues with the stay but having check in on the 10th floor and then going to a floor below was a little "different." Overall, I wanted a more luxurious room and stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Shoundel

Stayed 2 nights in Jul 2025

8/10 Good

Dearage

Stayed 1 night in Jun 2025

8/10 Good

Dearage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jun 2025

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was nice! The room looked like the pictures online so that was as expected. We only stayed 2 nights. The complimentary breakfast was nice! I wish the parking situation had other on-site options vs. having to pay a daily fee of $38 for Valet only!
Stayed 2 nights in Jul 2025

6/10 Okay

Chioma

Travelled with group
Stayed 4 nights in Jul 2025

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Valet staff were great. Room was spacious and clean. Front desk staff member was unfriendly and was ranting to another staff member while we stood waiting to check in. The description of the hotel didn’t explain that valet parking was the only option and received an email from the hotel the morning of the reservation explaining the parking situation. We had an issue with blockage in the bathroom (around 10:30pm) and was told there was no maintenance on site to fix. They did offer another room but my kid was already sleeping.
Stayed 1 night in Jul 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service
AC and mini fridge made a lot of noise all night, everything else was perfect.
Stayed 1 night in Jun 2025

6/10 Okay

Emily

Liked: Staff & service
Staff is very friendly but the rooms are not very clean
Stayed 1 night in Jul 2025

8/10 Good

Arturo

Stayed 3 nights in Jun 2025

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel esta en una excelente ubicación. Los cuartos son de buen tamaño y bastante bien. El desayuno complemetario muy malo.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Amenities
Clean and specious! Felt very secure.
Stayed 1 night in Jul 2025

6/10 Okay

Eugene

Travelled with group
Liked: Staff & service
Disliked: Amenities
Ok
Stayed 4 nights in Jun 2025

10/10 Excellent

Gisella

Stayed 1 night in May 2025

6/10 Okay

Vernon

Liked: Cleanliness, amenities
Room was clean. Refrigerator was old and loud but not as loud as the air conditioner. It was VERY loud and kept me from sleeping. Woke up to the sound of it coming on at least 3 times each night i was there. The weather was hot so there was no choice but to have the AC on. Not the most restful sleep for 2 nights.
Stayed 2 nights in Jun 2025

6/10 Okay

Carla

Stayed 1 night in Jun 2025

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean, but no microwave in room
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Lovely staff
Stayed 1 night in Jun 2025

6/10 Okay

Maria, Raleigh

Travelled with partner
Liked: Staff & service
Was not impressed picture on the internet it’s not clean and breakfast was terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accommodations
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle, Port Saint Lucie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convinced nice and restaurant was very good. Staff was excellent and breakfast was a great plus.
Stayed 1 night in Jun 2025

10/10 Excellent

TERILYN

Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

need to say no pool

everything was good but online said they had a pool but when getting there it said its pool has been closed since 2024 which kind of was a let down
Stayed 1 night in Jun 2025