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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Mini fridge
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Spectrum Center
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(55 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(79 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

7.6 out of 10
Good
(11 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (SPECIALTY)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (SPECIALTY)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Bed with Sofa bed, Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room (2 Queen Bed with Sofa bed, Specialty)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Room

  • Sleeps 4

2 Double Beds

  • Sleeps 6

Specialty King Bed (with Sofa Bed)

  • Sleeps 4

Specialty Two Queen Beds (with Sofa Bed)

  • Sleeps 6

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About this property

Hyatt Place Charlotte/Arrowood

Hotel in Charlotte with coffee shop/cafe and seasonal outdoor pool
This hotel features a fitness centre, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Hyatt Place Charlotte/Arrowood gets good marks from our customers. During your stay, you'll be close to Carowinds Theme Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Carowinds Theme Park and 12 minutes from Spectrum Center
  • Dogs welcome for a fee
Hyatt Place Charlotte/Arrowood offers its guests a fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Hyatt Place Charlotte/Arrowood also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 1 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 26 May and close on 08 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 475 out of 1128 reviews
Rating 8 - Good. 254 out of 1128 reviews
Rating 6 - Okay. 151 out of 1128 reviews
Rating 4 - Poor. 107 out of 1128 reviews
Rating 2 - Terrible. 141 out of 1128 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Beverly

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Tiffany

Stayed 1 night in Nov 2025

10/10 Excellent

Bernardette

Liked: Cleanliness, amenities, property conditions & facilities
I was very impressed by the size of the room. The staff was friendly and answered all my questions. The hospitality breakfast was filling and well displayed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints other than the room layout was weird. But the positives all outweigh that.
Stayed 1 night in Nov 2025

8/10 Good

Dinah

Liked: Cleanliness
My boyfriend and I stayed in one of the renovated Standard King Rooms and it was a decent room for our weekend trip to Charlotte we took recently. Room & bathroom was clean and bed was comfortable. Breakfast was ok. Nice perk if we wanted to eat something in the morning and not spend extra money on that. Some cons are that the lights are pretty dim and make the overall room seem darker, TV is not a smart TV where you can login to Netflix or Hulu. It only has local channels. We had to bring our own Chrome stick to connect to the TV to do that (based on past reviews). If you stay here and wanna watch lots of TV, bring a roku or chrome stick or HDMI chord for your laptop. There aren’t any microwaves in the rooms (at least the one we were in)…there is a communal one in the hotel lobby. We didn’t experience any car break ins during our stay thankfully as we were concerned reading other reviews. Just make sure to not have anything valuable in your car or any stray objects/trash visible in your car and you should be fine. Overall great location in Charlotte off the highway near the airport, Carowinds, and whatever else we wanted to do in Charlotte and was sufficient for what we needed and the price we paid was decent for the stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and accommodating, probably one of the best hotels I have stayed at 😊
Stayed 3 nights in Oct 2025

10/10 Excellent

Yinasia

Travelled with partner
Liked: Amenities
Was the best I’ve ever seen room made me feel very at home with the nice Samsung tv on the wall and ac/heat and the awesome lighting
Stayed 2 nights in Nov 2025

8/10 Good

Tamika

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and had good space for what we chose. Noticed the mattress was a bit soft/lumpy?? The shower/toilet area WAS a bit awkward to open & close to use, with the door location but we worked it out. The ONLY issue I really had was one of the elevators being out of service. When we got there we had to wait about 15 minutes for the one. But, we think it was really due to maintenance holding it up by holding the doors on each floor & mopping that area. We saw them when we FINALLY got on. No worries though, we will stay here again, lol.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was wonderful. Room was great.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Jalmiel

Stayed 1 night in Jul 2025

4/10 Poor

Pat

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The cleanliness of this propety is not reflective of a Hyatt property. Moldlike dark water spot on ceiling on 1st floor hallway. Carpet distingtingly soiled. One elevator working, and it is extremely slow.
Stayed 1 night in Nov 2025

6/10 Okay

Brooke

Disliked: Property conditions & facilities
Yes other than the berries looked like they been days old, strawberries were mush and turned purple
Stayed 1 night in Nov 2025

2/10 Terrible

Harsh

Travelled with family and small children
Room toilet did not work. Had to call maintenance 3 times but was still not fixed. First day we had no hot water in the shower. Front desk told us we could use a dirty room with warm water to shower if we wanted. That was shocking to me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Oct 2025

8/10 Good

Tynise

Travelled with family
Liked: Cleanliness, amenities
Larger than I expected room was clean when I came in. There was small things like the bathroom door rubs against the toilet when closing it also scratches on the floor and stains on the couch. Vanity is beautiful nice bright lighting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elma

Travelled with group
Liked: Cleanliness, amenities
Everything was fantastic. The room is clean and comfortable. I definitely will recommend this hotel
Stayed 2 nights in Oct 2025

4/10 Poor

Michael

Liked: Staff & service
Cleaning room every other day is a bad idea. I was not provided with clean towels. Took 4 hours to check in.Because the room wasn’t ready. Don’t have the option of leaving and coming first come serve.
Stayed 2 nights in Oct 2025

2/10 Terrible

Donna J

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel was overbooked! Staff made little effort to assist, made the issue my problem. Asked to speak to the manager and was told the manager wasn't there. Arrived at 3:00 pm and didnt get my reserved room till 6:00 pm. We were late for our special event. We are Hyatt reward members and this is how we are treated! AWFUL
Stayed 2 nights in Oct 2025

10/10 Excellent

Shaneice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very nice
Stayed 1 night in Oct 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Oct 2025