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Omni Charlotte Hotel

4.0 star property

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Photo gallery for Omni Charlotte Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Rooftop terrace
View from room
Lobby
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Housekeeping

Explore the area

View in a map
132 E Trade St, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Place, Spectrum Center
    ‪3 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • 59 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(73 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

49-inch LCD TV with digital channels, TV, pay films

Suite, 1 King Bed

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 69 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

49-inch LCD TV with digital channels, TV, pay films

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(109 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

HYATT house Charlotte/Center City

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,462 reviews
The price is CHF 153
includes taxes & fees
31 Oct - 1 Nov
HYATT house Charlotte/Center City

About this property

Omni Charlotte Hotel

Hotel with an outdoor pool, steps from Queen City Quarter
An outdoor pool, a restaurant and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Omni Charlotte Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. An outdoor pool, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Queen City Quarter and Blumenthal Performing Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Omni Charlotte Hotel offers its guests an outdoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 14800 square feet (1375 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Omni Charlotte Hotel. You'll have access to the health club at a partner property. For a fee, parking is available.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Trade Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) – This rooftop bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Trade Bar – This bar only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coin Bar (Seasonal)
  • Trade Bar
  • Trade Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,800 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to September 30 2025 (dates subject to change):
  • One of the bars/lounges
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.09 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 35 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Reviews

Omni Charlotte Hotel Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 817 out of 1197 reviews
Rating 8 - Good. 184 out of 1197 reviews
Rating 6 - Okay. 94 out of 1197 reviews
Rating 4 - Poor. 37 out of 1197 reviews
Rating 2 - Terrible. 65 out of 1197 reviews

Reviews

6/10 Okay

Josh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed at this Omni Hotel years ago and remember it being much nicer. Pros -- Great bed -- super comfortable, slept well. Great A/C unit in room. Nice shower. Cons -- Pool closed in middle of summer. No in-room utensils for grab and go meals. Limited trash facilities. There is straight theft going on at the parking garage attached. Self-parking signs claim to be "$30 Max daily limit", but each day I was charged $60 per day. I paid $120 to park a car for 2 days in the garage. Another nickel-and-dime issue -- no wifi included as standard? They charge $15/day for wifi. I complained about these issues to the customer service and they comp'ed the Wifi and issued a $50 credit to bill for no pool availability. Area around hotel has gone bad, with vagrants, homeless, panhandlers.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was closed and it’s the middle of summer. Just odd timing for renovations in my opinion. Other than that our stay was amazing. We stayed here for our wedding night and they upgraded us for free. Staff was so kind and the bar gave us complimentary champagne.
Stayed 2 nights in Jun 2025

8/10 Good

Ana

The location and property were right in the center of town
Stayed 3 nights in Jun 2025

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reserved my reservations over 2 months before my trip. I arrived on time and was then told that the pool was not working and had not been working since last year that should have been told to me way before my booking or even in a email or placed on site they advertise about this beautiful pool and for it not to be working was so wrong. I was not to stay downtown at all for the weekend cause the rooms prices were to expensive so had to go outside of charlotte
Stayed 3 nights in Jun 2025

10/10 Excellent

Markembe

Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is very close form it. Short walk to bars and restaurants as well as stadiums
Stayed 4 nights in Jun 2025

10/10 Excellent

Kendrick

Travelled with partner
Liked: Amenities
Lady @ the counter found out it was my and the ole lady birthday. Had a surprise bottle of champagne and chocolate brought to us. That was Awesome!!!
Stayed 1 night in Jun 2025

2/10 Terrible

Holly Lynn, Batavia

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel closed their pool for construction without notice on their website. It was the primary reason for choosing the hotel. Also, the hotel was very noisy and all we heard all night long was a loud thumping music. Around the bar area they cleaning crew was mopping the floors and completely blocked off the hallway from the front desk to parking garage with chairs so guests had to move chairs on their own to get their luggage through.
Stayed 2 nights in Jun 2025

10/10 Excellent

Armond, Myrtle Beach

Stayed 1 night in Jun 2025

8/10 Good

Kimberly

Stayed 2 nights in Jun 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and pool bar were closed for repairs and we were not notified until check in. WiFi isn’t included and had to be paid for Dailey by each guest.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2025

8/10 Good

Chad, Centreville

Stayed 3 nights in Jun 2025

4/10 Poor

Al Mamoune

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Bad decision on renovating the pool in the summer

I was really surprise about the renovation in the pool so couldn't be there as they are doing the job in summer time. What a Shame !
Stayed 2 nights in Jun 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Staff & service, room comfort
Pool was under maintenance and we were not told about that at time of booking. Customer service was not good-they acted like it wasn’t their problem we couldn’t swim and offered no compensation. Elevators were working 1/2 of our stay-very disappointed
Stayed 3 nights in Jun 2025

10/10 Excellent

cindy, Rio Rico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service Very clean . Room was great
Stayed 2 nights in Jun 2025

4/10 Poor

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not like they charged for internet.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the pool was not operational, our stay was amazing. Everyone was beyond kind and the property was so clean and safe.
Stayed 2 nights in Jun 2025

8/10 Good

christopher, Brooklyn

Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Garth, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lynn N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Susan, New Hampton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, rooms were large and bedding comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025