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Sleep Inn & Suites at Concord Mills

Property class: 2.5

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Photo gallery for Sleep Inn & Suites at Concord Mills

A hotel room with a bed, a sofa, a desk, and framed pictures on the wall.
A hotel reception area with a wooden reception desk, a yellow wall, and a staircase leading to the upper floor.
A Sleep Inn & Suites by Choice Hotels building with a parking lot and a clear sky.
A modern kitchen with wooden cabinets, a dining area with tables and chairs, and a flat-screen TV mounted on the wall.
A hotel lobby with a reception desk, two sofas, a coffee table, and a dining table with chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Concord Mills
    ‪14 min walk‬
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Hendrick Motorsports Complex
    ‪4 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

View all photos for 1 King Bed, Efficiency, Suite, Nonsmoking

A hotel room with a bed, bedside table, desk, chair, lamp, and a microwave.

1 King Bed, Efficiency, Suite, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, a desk with a computer, and a TV.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a desk, a chair, a television, and framed pictures on the wall.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a nightstand, a lamp, and framed pictures on the wall.

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(84 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(48 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Non Smoking

A hotel room with two beds, a desk, a chair, and a TV.

Suite, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and framed pictures on the wall.

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand with a lamp, a bathroom with a sink and mirror, and framed pictures on the wall.

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a desk, and framed pictures on the wall.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Sleep Inn & Suites at Concord Mills

This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 3-minute drive from Concord Mills
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 626 out of 1268 reviews
Rating 8 - Good. 275 out of 1268 reviews
Rating 6 - Okay. 171 out of 1268 reviews
Rating 4 - Poor. 83 out of 1268 reviews
Rating 2 - Terrible. 113 out of 1268 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place for the price. Id stay there again
Stayed 1 night in May 2026
Verified review

6/10 Okay

Nikita

Liked: Cleanliness
We like the location.
Stayed 1 night in May 2026
Verified review

8/10 Good

HARVEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again. Great for an overnight stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

IGNACIO

Great as always friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Khem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay for the price 👍
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 1 night in May 2026
Verified review

8/10 Good

Bruce

Liked: Cleanliness
Good breakfast selection, friendly staff, nice location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at check in was wonderful considering how busy of a weekend it was. ( Nascar race in town) Room was nice, quiet and comfortable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice breakfast bar and parking was plenty of room great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Very clean and nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joshanai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the bathroom door was crack and the staff was excellent the breakfast was good the parking was great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was good. Perfect for a one night stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet place....more than expected for older jotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, neat, clean rooms! Decent breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Building adequate and clean enough. Location good and safe. Our stay was during a popular event the parking was limited.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and well priced
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service
Very pleasant stay
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
The Staff are nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful friendly staff and variety for breakfast was great!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was adequate, actually pretty good. The parking was great, as it accommodated our truck and trailer nicely.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Rooms were clean and very well stocked. Staff was very nice and helpful. Overall an excellent place to stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff. Good location.
Stayed 2 nights in Mar 2026