SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for SpringHill Suites Charlotte Airport Lake Pointe

Free daily buffet breakfast
Lobby lounge
Exterior
Property amenity
Iron/ironing board, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

View in a map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

Suite, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites Charlotte Airport Lake Pointe

Hotel in Charlotte with free breakfast and free airport shuttle
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Spectrum Center
  • Free airport shuttle service
SpringHill Suites Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. SpringHill Suites Charlotte Airport Lake Pointe also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 368 out of 480 reviews
Rating 8 - Good. 69 out of 480 reviews
Rating 6 - Okay. 22 out of 480 reviews
Rating 4 - Poor. 12 out of 480 reviews
Rating 2 - Terrible. 9 out of 480 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice. Don’t know due to the construction being done at the front was causing a sewage smell. The staff was very nice and helpful as my mom was in a wheelchair and the room was very mobile for her to get around.
Stayed 4 nights in Aug 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Two cars were broken into on two separate nights. No security cameras or security staff on property.
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was a plus, perfect location and they offer extended parking.
Stayed 1 night in Jul 2025

8/10 Good

Lillian

Travelled with family
Liked: Cleanliness, staff & service
Accommodated me right away first room had a few things that needed maintenance. Def needs better breakfast options.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great transit hotel

Well designed hotel room, friendly staff, frequent hotel shuttle, and convenient breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sherri

Stayed 2 nights in Aug 2025

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall !
Stayed 2 nights in Aug 2025

10/10 Excellent

Dorina, West Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle to the airport every 30 minutes
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elfrieda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Wonderful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Celica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The hotel and my room were modern and very clean. The airport shuttle and buffet breakfast were a plus.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew, Taylors

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEW!!
Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Stayed 3 nights in Jul 2025

8/10 Good

Matthew N, Alexandria

Stayed 2 nights in Jul 2025

6/10 Okay

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Karina

Stayed 1 night in Jun 2025

10/10 Excellent

Adam J.

Excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There for one night. Quite and comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Olander

Stayed 1 night in Jun 2025

4/10 Poor

Jon

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Terrible Breakfast!

Hotel in good condition, rooms clean, bed comfortable. Breakfast is horrible compared to other SpringHill’s we’ve stayed. Would appear the owner is attempting to conserve profits by offering a limited assortment. Additionally, the area where food is served was very dusty, like it hasn’t been cleaned in months.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service
Excellent buffet breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Great and comfortable .The man woman were more than helpful and took good care of is
Stayed 1 night in Jun 2025