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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

Lobby lounge
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Bar (on property)
Studio, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
12325 Johnston Rd, Charlotte, NC, 28277
  • Place, Ballantyne's Backyard
    ‪10 min walk‬
  • Place, The Amp Ballantyne
    ‪19 min walk‬
  • Place, Reclining Bulls Statue
    ‪28 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Bedroom

A hotel room with a bed, bedside table, and a desk with a chair.

Studio, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Hearing Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Hearing Accessible (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds, Hearing Accessible (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is CHF 114
includes taxes & fees
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About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Ballantyne offers 164 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites by Marriott Charlotte Ballantyne. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from The Amp Ballantyne and 7 minutes from Carolina Place
SpringHill Suites by Marriott Charlotte Ballantyne offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 3392 square feet (315 square metres) and includes conference space. SpringHill Suites by Marriott Charlotte Ballantyne also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Self parking is free.

This 3-star Charlotte hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and clean. Parking was free
Stayed 1 night in Mar 2026
Verified

8/10 Good

sheila

Liked: Cleanliness, staff & service
Room was clean only issue had white stains on the couches and chairs.. pool was nice not the cleanness and was extremely cold decent breakfast l.. overall will stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and check in! Loved the suite we stayed in. We did have to wait a little while (less than 1 hour) at check in as they had been sold out before. Shared the hotel with multiple middle school through college sports teams but no issues with that at all. Easy and delicious breakfast options too
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aujai

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a king suite, rm 520, it wa spacious, thoughtful layout and the room was clean. Staff was friendly and provided wonderful service. Check in and check out was a breeze. Would definitely recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/great service/convenient location/overall great stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, especially Ramona, extremely friendly and helpful. My room was clean. I had some difficulty getting it cleaned because they were sold out two nights. The front desk worked with me. I will stay there again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The room and entire hotel were clean and well-kept. My child had a great time at the indoor pool. Good breakfast with plenty of gluten free options. I will definitely look to stay at this place the next time we are in the area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elizeo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy, all hotel areas are well kept.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Wilda

Disliked: Amenities
The pool needs improvement and cleanliness
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Russel

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience. The room was spotless, and the staff were very nice and attentive.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, friendly staff.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Louis

Liked: Cleanliness, amenities
the room was ok
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Tom

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room was fine, except thst i got eaten alive by bed bugs or some other insect. I had bites all over my legs and arns from ny 4 night stay.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice. It was clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is great to take care of you
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LINA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Rented the room for my son and his wife for the holiday. Room and hotel were clean. Customer Service was amazing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Staff is wonderful. Room was very clean.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Angel

Disliked: Staff & service, amenities, property conditions & facilities
Rude staff, watered down Marriott property with bare minimum functionalities for a tired business traveler. Front desk female clerk treated me TERRIBLE.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Check in was quick and easy. This was my 3rd stay here for an event nearby. I would stay again.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only needed a room for one night, at check in we were greeted by the 'bartender' who was working front desk as the bar was closed. She was very friendly and professional. We will definitely stay here again when we visit the area!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel it was wonderful the staff was excellent and helpful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff
Stayed 1 night in Aug 2025