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Aparthotel

stayAPT Suites Charlotte North

4.0 star property

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Photo gallery for stayAPT Suites Charlotte North

Terrace/patio
1 bedroom, desk, laptop workspace, blackout curtains
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Full-sized fridge, microwave, oven, stovetop

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Barbecue grill
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View in a map
9655 Statesville Rd, Charlotte, NC, 28269
  • Northlake Mall
    ‪19 min walk‬
  • Concord Mills
    ‪11 min drive‬
  • University of North Carolina at Charlotte
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, Non Smoking, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed, Accessible

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

stayAPT Suites Charlotte North

Aparthotel with free parking, near Northlake Mall
This smoke-free aparthotel features laundry facilities, gas grills and free self-parking. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a dining area and a sitting area, while a Smart TV with satellite channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
StayAPT Suites Charlotte North offers 87 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and includes desks and kitchen islands. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charlotte aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with satellite channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

During your stay at stayAPT Suites Charlotte North, you'll be within walking distance of Northlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities. This upmarket aparthotel has 87 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area and a sitting area
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Northlake Mall and 10 minutes from University of North Carolina at Charlotte
  • Cats and dogs welcome for a fee
StayAPT Suites Charlotte North offers its guests barbecue grills, a vending machine, and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This 4-star Charlotte aparthotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Outdoor areas

  • Firepit
  • Gas grill

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 39 kg per pet
  • Fee: USD 25 per pet per day (maximum USD 150 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Mobile key entry
  • Vending machine

Location highlights

  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 87 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive lockbox information
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 85 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.

Property is also known as

stayAPT Suites Charlotte North Charlotte
stayAPT Suites Charlotte North Aparthotel
stayAPT Suites Charlotte North Aparthotel Charlotte

stayAPT Suites Charlotte North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 77 reviews
Rating 8 - Good. 19 out of 77 reviews
Rating 6 - Okay. 15 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 8 out of 77 reviews

7.8/10

Cleanliness

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cecelia

Business traveller
As a solo female traveler visiting for work, I didn’t find this property particularly safe or suitable for a business stay. I was there for 12 days and had to change my own sheets and take out my own trash. The walls are thin, you can clearly hear neighboring rooms so working remotely from your room may be challenging. It also seems to be housing many families, with children frequently running through the halls, which adds to the noise and activity level. It is quiet at night. The door didn’t go all the way to the bottom (there’s a slight gap). It didn’t feel safe. On a positive note the staff was amazing and very helpful. The front desk ladies were a 10/10.
Stayed 11 nights in Apr 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absoluetly perfect for overnight stay or extended. VERY clean and tons of space. We were only here for one night but could absolutely see us staying here for longer. There were even a set of dishes and cookware! Very close to restaurants and grocery stores. Would definitely stay again!!
Stayed 1 night in May 2025

8/10 Good

Molly

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was overall very good. The suite was clean, same with the building was overall very clean. No complaints other than the fire alarm going off around 5 AM, which startled us from our sleep, as we were preparing to leave the room, we heard another guest tell everyone this was the second time in a row that it had happened during her stay. & That it wasn't a fire. It seemed to be a faulty line causing the alarm to go off. Besides that, we definitely would stay here again when we visit Charlotte.
Stayed 1 night in May 2025

4/10 Poor

Viviana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
While the syaff was doing the best they could. The building itslef seemed rushed our room still had consteuction debri from sanding and cutting frames and walls to fit appliances and vanity. The pull out sofa had crumbs and dirt. The bathroom sink clogged. Dises wre not clean. Carpet was not vaccumed. Overall poorelt excited from upper management. Not to mention fire alarm went off bith nights we were there from people smoking in other units wich you could smell down the hall and in elevator ans not cigarettes!
Stayed 2 nights in May 2025

6/10 Okay

Mariana

Disliked: Cleanliness, room comfort
Room in general was so dirty
Stayed 1 night in May 2025

6/10 Okay

Kristina

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and the room is roomy
Stayed 2 nights in May 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Solid place. A little weird not having overnight front desk. Room was as described. Would be idea if you’re staying in the area for three days or more.
Stayed 1 night in Apr 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall my stay was good. The staff is extremely nice. My only issues were upon checking in, there was water on floor in the kitchen it seemed like the dishwasher leaked. A new room was offered to us but we were in a rush so we just asked for towels to clean it up. One another thing and I’m not sure if this is because our room was a connecting room or if the walls are thin, but we could hear the people in the room next to us so loud and clear as if they were in our room.
Stayed 2 nights in Apr 2025

4/10 Poor

Liesha

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I loved the set up. It was very nice, but the room was not clean. The floor in my room had something that looked like maybe dried up orange juice spilled all in the corner. The bed post was so dusty I could tell it hadn’t been wiped in a while. The wall has a spot where it looked like someone spit on it. It was very disgusting. I didn’t feel comfortable sleeping in the bed, scared that it might not be clean. So I slept on top on the bedding and opened the new blanket that was in a pack. On Saturday I stopped by the desk and let the office staff know. Today before we checked out we let the manager know and she came in and looked at everything and said she would contact you all so I could get a full refund. Very disappointing because the place was nice.
Stayed 2 nights in Apr 2025

8/10 Good

Derek

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Erin

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This was a great option for traveling with pets. Room set up was great, the kitchen area was nice and bed and pillows were very comfortable. The woman who worked the front desk was great, she was very accomodating and helped with late check in. She was out cleaning garbage from the property too, unfortunatly she did this guests were just disrespectiful. Guests also didnt pick up after their dogs despite a few free bag and waste sites around the property which again, shame on the lazy people. There was marijuana smells AM and PM but didnt smell in the room thank God. I think this place was also used for low income housing based on some observations. I felt safe there with my 2 kids, my pet was safe, and I would stay here again, but just be mindful its not a 4 or 5 star hitel experience.
Stayed 2 nights in Apr 2025

6/10 Okay

Catherine

Liked: Cleanliness

Bad Experience - avoid if you need to sleep!

The facilities were overall very nice. A HUGE problem arose due to no staff being present after 8:00pm. While there was a stated policy of “quiet hours” beginning at 9:00pm, no one was present to enforce or monitor this. The large inner courtyard area turned into a gathering place for rude guests. Shouting, laughing and drinking prevented sleep due to the windows and access looking over the courtyard. Noise continued until 2:00am. We will not stay here again and cannot recommend this property.
Stayed 3 nights in Apr 2025

6/10 Okay

camille

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When we first checked in and went to go check the room. The trash in the Kitchen was never emptied and we told the lady at the front desk about it thinking ot would get taken care of, but when we returned to the room later on that night, it was still mot emptied. Other than the loud kids in the courtyard, it was a nice stay.
Stayed 2 nights in Apr 2025

8/10 Good

Krystal

Liked: Cleanliness, amenities, property conditions & facilities
This was a new build property when I stayed the room is beautiful the area is a little far out but it’s quite and feels safe
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Travelled with family and small children, Business traveller
I liked the concept of StayApt, but I didn’t like the cleaning part. For the money that’s spent clean linen should be provided daily and the rooms should be cleaned at least once or twice depending on the length of your stay. This was my first time staying at this type of property, but I think that if this type of concept is going to be successful think about how you can enhance your business model to make it more inviting to those that book your properties.
Stayed 3 nights in Apr 2025

10/10 Excellent

Quotisha

Travelled with family
Liked: Cleanliness, room comfort

Relaxing

Great stay
Stayed 6 nights in Mar 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Quotisha

Travelled with family
Liked: Cleanliness, room comfort

Nice place

Good stay more family friendly
Stayed 7 nights in Mar 2025

10/10 Excellent

Nellysnel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very good!! Perfect for our needs as it is an apartment type hotel. Clean and new. Housekeeping is limited :(
Stayed 6 nights in Mar 2025

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was cozy. Everything was updated. I give the property a 10 out of 10 for cleanliness. The communication and instructions were great. The office staff was helpful, professional, and polite. The lighting in the room is a little tricky, so I advise you to ask about how to turn them on when you check-in. If I take another trip to the Charlotte area this will be my go-to stay.

10/10 Excellent

Esteschilon

Stayed 1 night in Mar 2025

8/10 Good

Quotisha

Travelled with family
Liked: Cleanliness, room comfort

Front desk awesome

Good stay kid friendly
Stayed 14 nights in Mar 2025

8/10 Good

Quotisha

Travelled with family
Liked: Cleanliness, room comfort

Comfortable

Great Stay no complaints.
Stayed 4 nights in Feb 2025