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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, pool loungers
Free daily buffet breakfast
Full-sized fridge, microwave, stovetop, dishwasher
Point of interest
Courtyard

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, Reclining Bulls Statue
    ‪6 min walk‬
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Ballantyne Country Club
    ‪17 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchen

8.2 out of 10
Very good
(10 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(29 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(30 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(27 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchen

7.8 out of 10
Good
(10 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Staybridge Suites Charlotte Ballantyne by IHG

Hotel with free parking, 8-minute walk to The Amp Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Staybridge Suites Charlotte Ballantyne by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Amp Ballantyne. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from The Amp Ballantyne and 7 minutes from CSA OrthoCarolina Sportsplex
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Charlotte Ballantyne by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne by IHG. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1008 reviews
Rating 8 - Good. 216 out of 1008 reviews
Rating 6 - Okay. 100 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room nice to have sepreat bedrooms while we had repairs done to our house
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Yes, it was clean
Stayed 3 nights in Oct 2025

6/10 Okay

Leah

Liked: Amenities, property conditions & facilities
Rooms need pest control. They were ants throughout the room( in the kitchen area and on the ways). And our last day it was a centipede on the way. Other than that hotel was great
Stayed 4 nights in Oct 2025

4/10 Poor

Lisa

Liked: Cleanliness
The toilet paper dispenser is broken and sitting on top of the toilet. The room was 60° when we got in it. Our wedding guest gift bag was missing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yucan, POWELL

Stayed 6 nights in Oct 2025

10/10 Excellent

Tommie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great 👍 Staff was nice and friendly ☺️
Stayed 2 nights in Oct 2025

10/10 Excellent

William Joseph

Travelled with family
Liked: Staff & service, amenities
Best breakfast, convenient to highways. Black mold on white tile/grout in shower. Dirt/dust on air condition/heat vents. Stairwell rugs worn.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aparajita

Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Stayed 1 night in Oct 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, specifically Tonja, was super helpful, professional, and friendly. Great staff, great location, and very comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Denver

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Brittany

Business traveller
Disliked: Staff & service
Front desk staff was horrible.
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Lauren

Liked: Staff & service, room comfort
Staff was very nice but highly disappointed that we didnt know the hot tub wasnt working because that was the main reason we booked this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean and the staff was awesome! The surrounding area is packed with things to do including an amphitheater within walking distance at the bowl! Ill definitely be back here
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here! Very clean and quiet. We were greeted with a hotel social hour featuring complimentary beer and wine, as well as a Mac & Cheese bar (a very nice touch). Apparently, they host this event on Monday evenings. The lobby was warm, cozy, and decorated for fall. The room was spacious and clean, and had everything we needed. The courtyard is lovely, and the pool looked clean (although we unfortunately didn't get a chance to enjoy it). It is right next to a cute sushi restaurant, and we enjoyed our breakfast - definitely above average for a hotel breakfast. I appreciate the efforts they made to go above and beyond.
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our well-appointed one-bedroom suite was perfect for our needs. The cold citrus water at the entrance and complementary cookie was welcome after the long drive. The bed was comfortable, the suite was spacious, and kitchen had all that we needed. The pet-friendly room is a plus. We will stay again when we are in the area.
Stayed 2 nights in Oct 2025

8/10 Good

Talesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service
The stay was good overall, however, the jacuzzi didn't work, and their were adjoining rooms and we could hear the guests next door, but it was not too bad.
Stayed 1 night in Oct 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great stay!

I recently stayed at the Staybridge Suites Hotel in Ballantyne, North Carolina, and had a very decent experience overall. The staff were friendly and welcoming, which made check-in and our stay pleasant. The breakfast was good and provided enough variety to start the day right. Our room was clean, comfortable, and equipped with everything we needed. The hotel is conveniently located with local shops nearby, and it’s not too far from the airport or other parts of town. Overall, it was a comfortable and convenient stay that met our expectations.
Stayed 4 nights in Sep 2025

4/10 Poor

Susi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very nice. Rooms were very clean. Hotel is outdated. Very, very noisy hallways. Not the hotel's fault, but inconsiderate guests. Slamming of doors all day long. Inconsiderate parents letting their kids roam free in the courtyard, kicking footballs over our heads, screaming, again...not the hotels fault. I also did not like that after breakfast the area was kept very dark, seemingly to discourage guests from sitting there. I could hardly see the coffee station and had to ask to have some light turned on. Very uninviting. Leave those curtains open to let in some sunshine from the beautiful courtyard.
Stayed 4 nights in Sep 2025