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Tru by Hilton Gastonia

2.5 star property

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Photo gallery for Tru by Hilton Gastonia

Reception
Terrace/patio
Lobby
Premium bedding, down duvets, desk, iron/ironing board
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
534 North New Hope Road, Gastonia, NC, 28054
  • Eastridge Mall
    ‪9 min walk‬
  • Schiele Museum of Natural History
    ‪3 min drive‬
  • Rankin Lake Park
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Gastonia - Charlotte

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,008 reviews
The price is CHF 85
includes taxes & fees
7 Sept - 8 Sept
Comfort Suites Gastonia - Charlotte

About this property

Tru by Hilton Gastonia

Hotel with free breakfast, near Eastridge Mall
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Change of towels is available on request
Tru by Hilton Gastonia offers 99 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by foot from Eastridge Mall and a 4-minute drive from Schiele Museum of Natural History
  • Cats and dogs welcome for a fee
Tru by Hilton Gastonia offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. The business-friendly Tru by Hilton Gastonia also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Gastonia hotel.

Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Tru by Hilton Gastonia Hotel
Tru by Hilton Gastonia Gastonia
Tru by Hilton Gastonia Hotel Gastonia

Tru by Hilton Gastonia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 479 reviews
Rating 8 - Good. 72 out of 479 reviews
Rating 6 - Okay. 37 out of 479 reviews
Rating 4 - Poor. 17 out of 479 reviews
Rating 2 - Terrible. 24 out of 479 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

khalil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay so far this year
Stayed 1 night in May 2025

10/10 Excellent

Taleah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay!! Staff was really nice!
Stayed 1 night in May 2025

10/10 Excellent

Sonya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was designed with ease in mind
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Couple of nights stay, no issues at all. Clean, easy parking, quick check in/out, breakfast was alright.
Stayed 2 nights in May 2025

8/10 Good

Mike

Stayed 1 night in May 2025

6/10 Okay

Micheal

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We were supposed to receive a King bed but received one with 2 Queens. We were charged an extra $39 at check in after paying in full to Travelocity, even though I had my receipt in hand and even though the room I reserved was "not available". A guest vehicle was broken into in the parking lot overnight. The 2nd morning we had a person off the street come in and help himself to coffee and then proceeded to fill his large plastic bag with items from the hotel's snack display in an attempt to steal them. There were only 3 women there to stop him and they confronted him. I felt obligated to help, so I stepped in and he emptied the contents of the bag and left. No police were called. According to the employees, it was the second time he had attempted that. Other than being overcharged, not getting the room we reserved, and dealing security threats......It's a good place to stay... just be alert.
Stayed 3 nights in May 2025

10/10 Excellent

Delithia

Stayed 2 nights in May 2025

6/10 Okay

Mircea

Business traveller
Liked: Cleanliness, staff & service
Noisy AC unit, can not be turned off. Noisy fridge.
Stayed 2 nights in May 2025

10/10 Excellent

jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Susan K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and breakfast was excellent!
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Amenities
Great Place. Very Clean
Stayed 1 night in May 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Staff & service
Stayed 3 nights, not once did house keeping make the room or provide fresh towels, TV didn’t work.
Stayed 3 nights in May 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service and Room, but some bad smells

There were VERY strong urine smells in front of the elevator on our floor and down the hallway leading t
Stayed 1 night in Apr 2025

10/10 Excellent

Fayah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Stayed 1 night in May 2025

10/10 Excellent

Stephannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding, especially Tori!
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Pleasant
Stayed 1 night in Mar 2025

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

The stay was excellent. I was there overnight for a concert. The staff at check in was very nice. Room was very clean and the property was very quiet. Parking was easy and overall the property was safe. Also close to some great food options as well.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025