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Comfort Inn & Suites Hamilton Place

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamilton Place

A modern bathroom with a large bathtub, a shower area, and a vanity with a mirror.
A hotel dining area with wooden tables and chairs, a coffee station, and a microwave.
A hotel reception desk with a sign reading "Comfort Inn & Suites," a self-service kiosk, and a snack bar in the background.
A hotel room with a sofa, two ottomans, a desk with a chair, a TV, and framed pictures on the walls.
A hotel corridor with vending machines, a refrigerator, and a television on the wall.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Hickory Valley Golf Club
    ‪20 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Suite, Non Smoking

A hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a small desk, and a wall-mounted TV.

Suite, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with a wooden headboard, white bedding, and a blue throw blanket. There are bedside lamps and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, a wardrobe, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, television, and a view of the cityscape.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Comfort Inn & Suites Hamilton Place

A seasonal outdoor pool, a business centre and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Hamilton Place Mall and 7 minutes from Tennessee Valley Railroad Museum
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Hamilton Place also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 260 out of 897 reviews
Rating 8 - Good. 294 out of 897 reviews
Rating 6 - Okay. 160 out of 897 reviews
Rating 4 - Poor. 98 out of 897 reviews
Rating 2 - Terrible. 85 out of 897 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diane

This is our third time staying here,pretty quiet,nice pool, close to everything!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jonida

Liked: Cleanliness, property conditions & facilities
The rooms were clean and you sleep well, the parking was neutral. I recommend staying here to get a good night sleep.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ambrose

Liked: Cleanliness, amenities, property conditions & facilities
Great service amazing staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
It’s an older hotel. For the price, location, room was clean and kept nicely. Worth the value.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
It was cheap but just ok
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice staff, very comfortable room.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, amenities
Clean room, clean bed, very courteous and kind front desk agents, parking was great, the restaurant across the street was also amazing! I am very pleased with this day as I have had some nasty experiences over the past year and this one was exceptional
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Update the sofa beds.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities, room comfort
Very pleasant & comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean hotel. Easy parking and good snacks.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cinda

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff were very friendly and courteous. I would definitely stay again!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Adam

Very tired hotel. There was mold around the shower/tub surround and bathroom was not very clean.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

gerald

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 broken ice makers, furniture all nicked up, the bed mattress was droopy in the middle. Needs a remodel
furniture
bath tub dirt and mold
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shivani Amarbhai

Liked: Cleanliness
Room was decent. Courteous staff. Nice location and very safe.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Courteous staff. Hotel perfect in location for our needs. Room facilities perfectly adequate for our overnight stop on a long trip.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was efficient and the room is clean. Restaurants within walking distance. We stay in the area when we have an early flight. Will stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daniel

It was good!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, property conditions & facilities
My family love the stay.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Minoo

Liked: Cleanliness, staff & service, amenities
Hotel centrally situated in an area where I felt safe. The air conditioning unit took a while to figure out; the interface was not as intuitive as those in other units where I have stayed, but I think the A/C units are perhaps a bit outdated and have some wear and tear. I was comfortable at night. The room was pretty clean when we entered, but the toilet was a bit lower than its usual height.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Manuel

Need fix the bathroom
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room staff was friendly and accomadating
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gary

Toilet was nit flushing & needed to change room. Hotel is tired looking & needs a freshing up. Friendly, helpful staff.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok,shower suked bad barely came out and stopper was clogged so water slowly filling up in shower defenitly not worth 130 plus room next to stairs so everyone slammimg door open n close lots of noise there.. i wont be back for the price.very disappointed.
Stayed 1 night in Mar 2026