2/10 Terrible
Ezell
Travelled with family
24 Aug 2025
Very disappointed and dissatisfied with the attitude of the second desk clerk that dealt with our check in. The first clerk was very helpful and attentive, but she went off shift while we were waiting for our room to be cleaned so we could check in. When I asked the second clerk for an update on the status of our room at approximately 3:45, she responded with “ I just came on shift and I won’t know anything until they tell me.” I asked her if she would please check, but she repeated that she would have to wait until someone contacted her and let her know that the room was ready. She wasn’t rude, but she definitely didn’t care whether we got a room or not. We finally got in our room at 4:00. We had arrived at 2:30, but was told we would have to wait until 3:00 to check in.
Ezell
Stayed 1 night in Aug 2025





















