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Holiday Inn Cleveland by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland by IHG

Daily cooked-to-order breakfast for a fee
Exterior
Reception
Standard Room, Multiple Beds | 1 bedroom, premium bedding, down duvets, desk
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry
  • Pool
  • Parking available

Explore the area

View in a map
110 Interstate Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪12 min walk‬
  • Place, Lee University
    ‪5 min drive‬
  • Place, Bradley Square Mall
    ‪5 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, desk

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Room amenity

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

1 bedroom, premium bedding, down duvets, desk

Suite, 1 Bedroom (with Living Area)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, premium bedding, down duvets, desk

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, premium bedding, down duvets, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Cleveland by IHG

Hotel in Cleveland with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Holiday Inn Cleveland by IHG offers 80 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down duvets and premium bedding. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cleveland by IHG. During your stay, you'll be within walking distance of Tennova Healthcare. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Create & Celebrate Studio and a few minutes from Tennova Healthcare
  • Cats and dogs welcome for a fee
Holiday Inn Cleveland by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. The business-friendly Holiday Inn Cleveland by IHG also features tour/ticket assistance, a picnic area, and concierge services. Free self parking is available.

This 3-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Toast to Toast – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A restaurant

Restaurants on site

  • Toast to Toast

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Cleveland
Wingate Wyndham Cleveland
Wingate Wyndham Hotel Cleveland
Wingate Wyndham Cleveland Hotel
Wingate By Wyndham Cleveland Hotel Cleveland
Wingate Hotel Cleveland
The Cleveland Hotel London
Cleveland Square London
The Cleveland Hotel
Holiday Inn Cleveland
Cleveland By Ihg Cleveland
Holiday Inn Cleveland by IHG Hotel
Holiday Inn Cleveland an IHG Hotel
Holiday Inn Cleveland by IHG Cleveland
Holiday Inn Cleveland by IHG Hotel Cleveland

Holiday Inn Cleveland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 462 reviews
Rating 8 - Good. 101 out of 462 reviews
Rating 6 - Okay. 33 out of 462 reviews
Rating 4 - Poor. 11 out of 462 reviews
Rating 2 - Terrible. 12 out of 462 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robin

Stayed 2 nights in Jun 2025

10/10 Excellent

Clark

Stayed 3 nights in Jun 2025

10/10 Excellent

Caity

Stayed 1 night in Jun 2025

4/10 Poor

Desiree

Stayed 1 night in Jun 2025

10/10 Excellent

Khristy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jesse, Nashville

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When checking in, we were told there were no rooms available to put us, but we had reservations for over a week (they saw it in their system) but all rooms were showing full. Someone at the hotel even called me that day before our arrival confirming my stay. After waiting, they identified an open room (not what we paid for) but we took it. I guess they did not indicate they gave the room to my wife and me, because at 10:30 that night, a woman scanned her card and walked straight into our room. I was in bed and my wife was in her underwear. That has NEVER happened to us ever. The next morning, my wife and I were locked out of our room because they had voided our cards to assign it to the woman from the night before. We went to the front to get our cards reprogrammed and they had lost record of our reservation (not sure if the guy just didn’t know how to use they system or if it was legit lost). Finally got the new cards and went back to room to get ready for the breakfast we pre-paid for. Got to the eating area and there was no one making breakfasts and no one making coffee. We proceeded to attempt to talk to a manager, but they do not have a manager on weekends. Poor guy up front…there was a line of people behind us with their own complaints. Two elevators and both were out of order. The place was clean, but that was all it had going for it. Definitely not worth the premium we paid for the stay. Do not recommend.
Stayed 1 night in Jun 2025

4/10 Poor

Jeannie

Travelled with family
Disliked: Property conditions & facilities
Carpet was wet and air conditioner not working correctly. Asked for a different room, none available.
Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff & clean
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

The room was big and bed was comfortable. The internet service didn’t work much. One elevator was out of order and the other was very slow. Was surprised that there was no breakfast served. Overall it was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Kristie, Nampa

Disliked: Staff & service, amenities, property conditions & facilities
The staff was nice. The bar was not stocked, they had only 1 beer tap working. No ice water available to guests in lobby. The manager needs work on ordering and stocking hotel amenities. I probably would not stay at this hotel again in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in May 2025

4/10 Poor

barry

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The shower didn’t have but one setting scalding hot or no water. The elevator didn’t work and I was on the 4th floor and the air conditioning was broke.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, beds were comfortable, shower pressure was awesome. The AC could stand to be a little cooler but, it was not terrible. Breakfast is not free and they do have dinner and happy hour available.
Stayed 4 nights in Jun 2025

4/10 Poor

Marcia

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff at this hotel was the only thing good, everyone was friendly. The hotel itself needs help, elevator not working we had to tote our bags up and down stairs for 3 days. Central unit in room had a mind of its own, not consistent in temp. We went down to the pool but after seeing the murky, cloudy water decided we didn't even want to get in, not to mention the algae mold building up on the side walls of pool. Restraunt/bar is somewhat of a joke, very limited choice of drinks seeing as they were out of most beers and had nothing in stock according to staff. House must have been in a hurry seeing as how we found broken plastic pieces of something on floor and hair clips by bed. Doubt that we will ever go back to this hotel. After saying something to the manager regarding the pool, we noticed when leaving that the manager was out looking at pool area so maybe he will get that taken care of.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were very nice and helpful, and the room was great.
Stayed 1 night in May 2025

10/10 Excellent

k.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and nice clean hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and room was very clean. All staff that we came in contact with was friendly and helpful. Beds were comfortable bathroom was great with accessible options, as we have a wheelchair user!
Stayed 1 night in May 2025

10/10 Excellent

Tawana

Business traveller
Liked: Amenities, property conditions & facilities
Easy access off the Interstate.
Stayed 1 night in May 2025

8/10 Good

Lori-Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great beds, and clean room. The shower could have been more updated and the sink wasnt draining properly but other than that we enjoyed our stay
Stayed 1 night in May 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It backed up to the interstate which was very close and very, very noisy.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

8/10 Good

Sean

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, staff was courteous and friendly. The only disappointment I had was no continental breakfast offered. But to be fair, I didn't really look to confirm. I just assumed so that was my fault.
Stayed 2 nights in May 2025

2/10 Terrible

Charles

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Fridge had old spilled food inside, floor with several coffee drips and hair all over floor, old coffee pod still in keurig, freezer had unopened tv dinner in it, bug crawling on back of bathroom door, a long piece of hair on top of bed comforter, ac unit dripping water all over carpet.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The bed and pillows were horrible
Stayed 1 night in May 2025