Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property

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Reception
Reception
Point of interest
Point of interest
Suite, Multiple Beds (Dry Bar) | Premium bedding, pillow-top beds, individually furnished, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Tennessee Aquarium
    ‪8 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

Standard Room

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel with free breakfast, in the vicinity of Ruby Falls
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG gets high marks from our customers. During your stay, you'll be close to Ruby Falls. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Ruby Falls and 7 minutes from Lookout Mountain Incline Railway
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG also features coffee/tea in common area, laundry facilities, and express check-out. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 470 out of 1007 reviews
Rating 8 - Good. 253 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 85 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Disliked: Cleanliness, amenities
The staff was extremely helpful and friendly from my understanding, they have just overtaken this property. There was mold on a few things, and the bathrooms were not great. But they made it right. Otherwise, it was an easy location to attractions and a good breakfast. Pool was very small.
Stayed 3 nights in Jun 2025

4/10 Poor

Jeltje

Stayed 2 nights in May 2025

4/10 Poor

Josh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They gave my room to a couple which walked in on me while I was in the shower the desk clerk was new couldn’t check people in or do reservations, had no help, no manager on duty or anything.
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 1 night in May 2025

10/10 Excellent

Carmen

Stayed 1 night in May 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lashawn was very helpful! So appreciated her!
Stayed 1 night in May 2025

8/10 Good

Amy

Stayed 1 night in May 2025

10/10 Excellent

Rob

Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean - and cool. The staff was friendly. Also, it was nice a quiet and had a Cracker Barrel just across the parking lot.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in May 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible mattress

Glad to have this opportunity to express how awful the mattress was. Very worn out. My husband and I felt like we were sleeping in a soup bowl. All night you felt like you had to climb out of a hole. I paid extra money for an upgrade and to have a corner with a view. There was no view. The mountains was so far to the left, you could not see them from the window with your head pressed against it. You see parking lot, front window, and trees blocking a road from the other window. The bathroom sink was stopped up. I got out an extra blanket from closet because I get cold at night and it had spots and make up on it so I didn’t use it. $225 is a lot to pay and get no rest. Decor is nice, but that doesn’t help anything for the necessities of a stay. The only thing I wanted for breakfast was the oatmeal and it was solid clump. My husband said egg sausage and gravy was good.
Stayed 1 night in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a good experience
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and convenient to local attractions.
Stayed 1 night in Mar 2025

10/10 Excellent

Fred

Good facility.
Stayed 1 night in May 2025

10/10 Excellent

Cortland

Stayed 1 night in May 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

traci

Disliked: Cleanliness, property conditions & facilities

Dirty dirty dirty

Would not recommend
Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Felt a little gross

The hotel is located close to the highway, which was real nice. There were some nice restaurants nearby. However, cleanliness in the bathroom was left wanting. There were some water stains on the floor under the sink. There was hair in the corner behind the door and there was mildew around the tub edge and walls. And also there was a yellow/orange dried puddle under the toilet where that screw goes to hold it down.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Family Visit

Clean, convenient to walking around downtown. Super comfy bedding! Friendly, helpful staff.
Stayed 1 night in Apr 2025

4/10 Poor

Deidre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, my experience at this property was far from pleasant. The grounds were not well maintained, and cleanliness was an issue throughout the stay. Our tub was dirty upon arrival, and the bedding had hair on it—we had to request fresh linens immediately. The front desk staff wasn’t rude, but definitely not welcoming either. The pool is much smaller than the photos suggest, ranging from only 3 to 5 feet, which was a letdown. The complimentary breakfast was disappointing—especially the biscuits, which were hard as a rock. On top of that, the trash bins outside were overflowing, giving a poor first impression. While the location itself feels a bit isolated, there is a Walmart and Dollar Tree a short drive away. Sadly, these small conveniences didn’t outweigh the negatives. I would not recommend this property based on my experience.
Stayed 1 night in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Sudsy stay

Someone had put shampoo in all of the bottles in the shower and next to the sink. So conditioner and lotion bottles had soap or shampoo in them.
Stayed 1 night in Apr 2025