Quality Inn & Suites Chattanooga West near Lookout Mountain

2.5 star property

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Photo gallery for Quality Inn & Suites Chattanooga West near Lookout Mountain

Lobby
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Indoor pool
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Place, Tennessee River
    ‪2 min drive‬
  • Place, Ruby Falls
    ‪3 min drive‬
  • Place, Raccoon Mountain Caverns
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪17 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites Chattanooga West near Lookout Mountain

An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Chattanooga West near Lookout Mountain offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they enjoy the overall property condition at Quality Inn & Suites Chattanooga West near Lookout Mountain. During your stay, you'll be connected to a shopping centre and close to Ruby Falls. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Just a 4-minute drive from Ruby Falls and 7 minutes from Chattanooga Convention Center
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Chattanooga West near Lookout Mountain. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Quality Inn & Suites Chattanooga West near Lookout Mountain Reviews

Reviews

6.6
Rating 10 - Excellent. 200 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 220 out of 1003 reviews
Rating 4 - Poor. 143 out of 1003 reviews
Rating 2 - Terrible. 160 out of 1003 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service, amenities
The room was in disrepair. Li.ited towels available
Stayed 1 night in Dec 2025

10/10 Excellent

Shaan

Business traveller
Liked: Cleanliness, staff & service, amenities
Front desk personel was great, room was in good working order. Would stay again in the future.
Stayed 1 night in Dec 2025

6/10 Okay

Margaux

Travelled with family
Liked: Cleanliness, amenities
Room was fine. Bed was comfortable. The woman at the front desk was very helpful and courteous. Really liked that I could make my own waffles for breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the mountain views
Stayed 2 nights in Nov 2025

10/10 Excellent

Yevhen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2025

8/10 Good

Aimee, CHATTANOOGA

Stayed 9 nights in Nov 2025

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities
Room was clean The staff was nice
Stayed 1 night in Nov 2025

8/10 Good

James, Stuarts Draft

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was clean and very quiet. There were noticeable signs of renovation in the past five years. The biggest concern was stepping out of the tub as the tub bottom was a good six inches above the bathroom floor creating a serious tripping hazard.
Stayed 1 night in Nov 2025

8/10 Good

Yalitza

Stayed 2 nights in Nov 2025

6/10 Okay

Wanda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bathroom was clean and bed was clean. Just needed a good carpet cleaning and updating. Breakfast food was as expected.
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place to rest
Stayed 1 night in Nov 2025

8/10 Good

Lokesh kumar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Nov 2025

6/10 Okay

Bo

Disliked: Cleanliness
Older hotel but room was clean and in good shape.
Stayed 1 night in Oct 2025

2/10 Terrible

Regina

Stayed 2 nights in Oct 2025

10/10 Excellent

Kuang-Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as I can expect !
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

6/10 Okay

Taylor

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Overall good but not clean.

Room was not clean, the exhaust fan in th bathroom had rotting foundation around it in our shower. There was nastiness all over every wall. When we first walked in there was another individuals hair in the sink and floor which was evidence it was not clean. Stains all over the comforter.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Lois, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't read reviews until after I booked, so was expecting the worst! In fact, property is older but was clean and only problem with room was noisy fridge, and a few water spots on celing. The breakfast was fair but coffee ran out at 0710, when breakfast started at 0700.
Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness
Room was clean but the hotel was a little older and walls were dingy. Breakfast was just ok. All in all the hotel could have been better, but could have been worse.
Stayed 2 nights in Oct 2025

4/10 Poor

Rick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was fine, the facility sucks. I will not be back.
Stayed 2 nights in Oct 2025

4/10 Poor

Stefinie

Stayed 1 night in Sep 2025

2/10 Terrible

Zachary, Dallas

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The people were very very nice. Please be clear. Great folks. The building may just need to be knocked down. Holes in room walls. Hallway outside room was silent hill lever horror. Fridge was off but I turned it on and it worked but smelled of fish or something deal more and more as the stay went. Ac was off and room was 80 upon arrival. Gross. Smelly. Bathtub and all carpet and surfaces dirty. All. Looked like a prank. We stayed in an air bnb for same price instead. Gross. Nice people though. :)
Stayed 2 nights in Sep 2025

4/10 Poor

Sweden

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mold on the shower walls. The room was musty and even with the air conditioner on it was still very humid. Carpet needs to be replaced. Ice machine had a huge leak on the floor seeping into the hallway carpet.. Coffee machine was hard to fill up. NOT COMING BACK!
Stayed 1 night in Sep 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and cold
Stayed 1 night in Sep 2025