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The Hotel Chalet at The Choo Choo

4.0 star property
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Suite (MacArthur) | Terrace/patio
Reception
Lobby
Designer toiletries, hair dryer, bathrobes, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪1 min walk‬
  • University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

9.8 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (MacArthur)

Suite (MacArthur) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (MacArthur)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet (Suite)

Chalet (Suite) | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet (Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with bars/lounges and 24-hour front desk
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Hotel Chalet at The Choo Choo's great location. During your stay, you're just a quick walk from Chattanooga Choo Choo. Free WiFi in public areas, 2 bars and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Elsie's Daughter, a bistro that serves Fusion cuisine
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes helicopter/aeroplane tours
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Chattanooga Choo Choo and 14 minutes on foot from Chattanooga Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square metres) and includes a conference centre. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Elsie's Daughter – This bistro specialises in Fusion cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults and USD 4.00 to 12.00 for children
  • Uncovered self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1179 out of 1476 reviews
Rating 8 - Good. 188 out of 1476 reviews
Rating 6 - Okay. 66 out of 1476 reviews
Rating 4 - Poor. 24 out of 1476 reviews
Rating 2 - Terrible. 19 out of 1476 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cherish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place! The vibe is great, plenty of room and the room is cozy and comfortable. Friendly staff too.
Stayed 1 night in May 2025

8/10 Good

Nancy

Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Stayed 1 night in May 2025

10/10 Excellent

Robby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Chalet is great. A great remodeling of a historical place.
Stayed 1 night in May 2025

10/10 Excellent

Aleah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying at this hotel when I come through Chattanooga. The beds are so comfortable, beautiful decor, friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel. Staff was helpful and friendly. Area was beautiful. Place was immaculate.
Stayed 1 night in May 2025

6/10 Okay

Jim

It was very average. There was no remote for the TV
Stayed 1 night in May 2025

10/10 Excellent

Reina

Stayed 2 nights in May 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

6/10 Okay

Byrom

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

HIROYUKI, Morristown

Stayed 1 night in May 2025

8/10 Good

Freddy

Liked: Staff & service, property conditions & facilities
Very relaxing. Service was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique and accommadating! We'll be back!
Stayed 1 night in May 2025

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Eclectic boutique hotel in the Historic Chattanooga Choo Choo. Newly renovated with a classic Southern charm. Staff was very friendly and met our every need. My wife was impressed with the high end toiletries that were provided. Many bars and venues onsite and nearby. We ate at the excellent restaurant onsite, Elsie's Daughter. We would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Fantastic stay. Old train station, train cars renovated perfectly into hotel. Definitely coming back
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Would highly recommend. We stayed in a railcar suite. They are finished so nicely. Couldn't have been happier.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall experience, decor and friendliness of the staff. They had bellhops to assist with your bags and open the doors! The room and shower are amazing!
Stayed 1 night in May 2025

10/10 Excellent

Willard

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Ise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly front desk host and hostesses. Within walking distance to restaurants and places to shop.
Stayed 2 nights in May 2025

10/10 Excellent

Tember

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful but the only thing was we had to change rooms mid stay because of a roof leak in our bathroom where water was pouring from the ceiling. I was told we would be comped for parking but I was still charged. Other than that the stay was excellent.
Stayed 2 nights in May 2025