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Central Serviced Apartments

3.0 star property

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Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi
Hypo-allergenic bedding, iron/ironing board, free WiFi
Combined shower/bathtub, hair dryer, towels
Hallway
Hypo-allergenic bedding, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

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7-9 Portland Street, Cheltenham, England, GL52 2NZ
  • Place, The Promenade
    ‪1 min walk‬
  • Place, Pittville Park
    ‪6 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬

Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 44-inch flat-screen TV with digital channels, TV

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio

Studio | Hypo-allergenic bedding, iron/ironing board, free WiFi

Studio

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Sleeps 4)

Hypo-allergenic bedding, iron/ironing board, free WiFi

Apartment, 2 Bedrooms (Sleeps 4)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Apartment

Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

House, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

House, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

Central Serviced Apartments

Along with express check-out, this smoke-free apartment building has free self-parking and free Wi-Fi in public areas. The apartment provides a sitting area and a fridge, plus free WiFi and a flat-screen TV with digital channels. A microwave, an electric kettle and a hairdryer are among the other amenities available to guests.
This apartment offers 41 accommodations with a hairdryer. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Cheltenham apartment provides complimentary wireless Internet access. 44-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at this apartment building, you're just a quick walk from High Street. Free WiFi in public areas and free self-parking are available. This comfortable apartment building has 41 apartments. The apartment includes amenities such as free WiFi and a flat-screen TV.
  • The apartment offers a sitting area, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Just a 3-minute drive from Cheltenham Racecourse and 13 minutes from Gloucester Docks
Central Serviced Apartments offers its guests express check-out. WiFi is free in public spaces. Self parking is free.

This 3-star Cheltenham apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 44-inch flat-screen TV with digital channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board on request
  • Luggage storage

Location highlights

  • In the city centre
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 41 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [7 Portland Street, Cheltenham, GL52 2NZ]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternative location: [7 Portland Street, Cheltenham, GL52 2NZ]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Gather used towels
Remove personal items
Turn off the lights and lock the doors
Please lock the door and post the keys through the letterbox

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 25.00 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 7 Portland Street, Cheltenham, GL52 2NZ
Guests arriving after hours will need to go to the following location to check in: 7 Portland Street, Cheltenham, GL52 2NZ
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Central Serviced Apartments Apartment Cheltenham
Central Serviced Apartments Apartment
Central Serviced Apartments Cheltenham
Central Serviced s
Albion Serviced Apartments
Central Serviced Apartments
Albion Street Serviced Apartments Apartment
Albion Street Serviced Apartments Cheltenham
Albion Street Serviced Apartments Apartment Cheltenham

Central Serviced Apartments Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 10 out of 29 reviews

7.2/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, very clean, walking distance to high street shops, and restaurants.
Stayed 1 night in Dec 2023
Verified

8/10 Good

william

Liked: Cleanliness, property conditions & facilities, communication
Nice seating area
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Fine for a night or two.

Clean and quiet, comfortable bed. Internet didn't work and the TV could only pick up one channel though.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, room comfort, communication

Central, good value

Great central location, clean and tidy with everything needed in a small kitchen. Good communication from property. Good value and would stay again.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort, communication

Great apartment

Great communications from front desk office, masses of helpfull advice greatly appreciated. The property was outstanding comfortable spacious and a wow bathroom. Very comfortable bed and a most comfortable stay, thank you.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Dale

Disliked: Cleanliness, room comfort, communication

Don’t stay

Absolutely terrible place. Service and staff are also unhelpful and rude
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

tom

Disliked: Cleanliness, room comfort, communication
It was terrible as it was all faults advertised
Stayed 1 night in Apr 2023
Verified

2/10 Terrible

Jonathan

Liked: Cleanliness, room comfort
Disliked: Amenities, communication
Once I checked in the experience was dreadful. The free WiFi wouldn't connect to my phone. I reported it to a member of staff which fobbed me off. Won't be back to stay here again, absolute rip off
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

kimberley

Disliked: Property conditions & facilities, communication
We stayed in room 5 which was an outbuilding and the back of the property. There was no lock on the inside door so we would have had to sleep with the door unlocked all night. But worse than that it was absolutely freezing (it was end of november) the radiator didnt work but they did leave a small oil radiator that did absolutely nothing. We checked out after a few hours as it was just too cold. Really dissapointed especially as the room wasnt cheap.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication

Fine given price

Apartments were clean and functional, decent location. However the budget price naturally came with budget characteristics . Oddly the blind in one of the bedrooms only covered 90% of the window. It a 5/6" window so pretty big and fine if you want an early start. The rainfall shower came from a tall 10" ceiling. Given no one can reach to clean the shower head so its blocking up with limescale. Configuration of one of the room means the bed is no where near any of the plugs..,. not useful if wanting a bed side light. Clearly these are pretty minor and decent option if you want a clean, central place to sleep!
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Room comfort

Disappointing

There is a ridiculous preauthorization fee of £250 that will not be disclosed until you are at the check-in counter, if you're on a budget please don't bother booking a reservation. The lack of transparency is worrisome. Then there is the damaged front door Venetian blind, which the staff confirmed that the management is aware of, yet no temporary measure was in place to safeguard the privacy and dignity of clients. Also, there was the wifi password that was communicated and it took walking back to the key pick-up location and another four hours later to resolve. Lastly, it's been 5 days since checkout and the £250 is yet to be returned to my account, utterly disappointing.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Deborah

AVOID Poor accommodation and unfair terms

Please do yourself a favour and avoid this place like the plague. I first started to feel uncomfortable when I received a text informing me that they required £250 in pre-authorisation for each apartment I had booked. This is not just a swipe of a credit or debit card so they can charge for a newspaper - this is an actual hold on the funds in my bank account or on my credit card. Looking at the reviews it seems that if you don't have the funds in your account to cover this then you can't stay in the room you have booked and paid for! Nothing on Hotels.com to indicate this charge. It advises that they may need to swipe your card but absolutely no mention of the £250. It then takes up to 5 days after your stay for the funds to be released. When you check out the state of the apartment you will see just what a cheek it is to expect a pre-authorisation in case of damage - what a dump. Getting down to the basement apartment is dangerous. steep, slippy, concrete steps. No usable mirrors! Not one. Even in the bathroom. The bathroom in the apartment just topped it off. Only stay here if you do not value your privacy as it has none. I have included photographs.
The bathroom..Privacy is not an option.
This was their 'luxury' apartment.
Crappy furniture not very well disguised.
Hope you didn't want to put anything in this cupboard - yuck!
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Maria Nuria

Disliked: Room comfort
El apartamento, con una pequeña placa eléctrica, no es adecuado para estancias en invierno. Hace mucho frío y especialmente por la noche. Por otro lado, es una incoherencia que disponga de una cocina completa y en cambio no haya ni mesa ni sillas. No debería publicitarse como apartamento completo.
Stayed 9 nights in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, communication
Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days. Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor. Not a bad place just could have done with maybe an actual sofa. Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this. Overall, it had what we needed - apart from furniture.
Stayed 2 nights in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Do not book

The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Pooler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly dissatisfied

We had booked an apartment as advertised in the centre of Cheltenham for one night on Saturday 25th. On arrival to collect the keys, We were told that the apartment was not actually in the town centre, as clearly advertised, but about 1.5 miles away. We then had to get a taxi to the apartment which was situated on a housing estate on the outskirts of Cheltenham. On entering the apartment we found that the kettle and TV did not work and the fridge was warm and could not be switched on either. We also found broken cupboards, a dirty toilet bowl and something unsavoury I’m one of the kitchen cupboards. This was all highly unsatisfactory and absolutely not what or where it was advertised to be. We returned the keys, having incurred more taxi fees, and found alternative accommodation.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Janet

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Mike

Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Lewis

Stayed 1 night in Dec 2023
Verified

10/10 Excellent

richard

Stayed 1 night in Jun 2023
Verified

6/10 Okay

Steve

Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Jeton

Stayed 10 nights in Feb 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2022