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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property

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Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Exterior
Exterior
Lobby
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning

Explore the area

View in a map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Place, The Promenade
    ‪4 min drive‬
  • Place, Cheltenham Town Hall
    ‪5 min drive‬
  • Place, Cheltenham Racecourse
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Single Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Single Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family King Room

Bathroom amenities | Combined shower/bathtub, free toiletries, hair dryer, towels

Family King Room

  • Sleeps 2

King Room

  • Sleeps 2

View all photos for Family Queen Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Queen Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe King Room With View

  • Sleeps 2

Deluxe Queen Room With View

  • Sleeps 2

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About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Hotel in Cheltenham with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree by Hilton Cheltenham-Cotswolds offers 148 air-conditioned accommodations with laptop-compatible safes and a safe. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Cheltenham-Cotswolds. During your stay, you'll be close to Cheltenham Racecourse. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Lakeside Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Cheltenham General Hospital and a few minutes from Cheltenham Playhouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of DoubleTree by Hilton Cheltenham-Cotswolds, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2874 square feet (267 square metres) and includes conference space. DoubleTree by Hilton Cheltenham-Cotswolds also features a terrace, a garden, and a picnic area. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cheltenham hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lakeside Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Lilleybrook Bar – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lakeside Restaurant
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self-parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14492104

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

Reviews

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay August 2025

Food options at the lounge are limited and the key to the room stopped working. Bed was comfortable
Stayed 3 nights in Aug 2025

6/10 Okay

TRACY

Travelled with group
Liked: Cleanliness, amenities
The staff were lovely; very friendly and helpful. However there didn’t seem to be enough of them, for example, we had lunch in the bar when we arrived as we were a little early to check in. Several others were also eating at the same time. We later checked in, went to our room, went for a walk and then returned to the bar (at least 1 hour later) and at least 3 tables had still not been cleared. We also had an issue with the toiletries in the bathroom, both the hand wash and shower gel were empty, we told reception but they were not refilled during our entire stay. On a positive note, parking was easy and reasonably priced. There is a bus stop 200 yards down the road for easy access to Cheltenham centre.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Andrew, Conwy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming. The spa area was busy and not as nice as I hoped
Stayed 1 night in Aug 2025

4/10 Poor

Harchand

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Can do better

No water in rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ashlee

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely night at this hotel when attending one night at the 2000 Trees festival nearby. The girl at front desk was very friendly and helpful. We used the gym, pool, sauna and steam rooms. All were very clean. Our room was soa ious enough for 3 adults. The air con was very welcome in the 30 degree heat outside and the beds were super comfy. We would not hesitate to come back.
Stayed 1 night in Jul 2025

6/10 Okay

Gail

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Amaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ameneties (gym and Pool), Pretty and peaceful envirnoment, comfy bed but no lift
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Travelled with partner
Stuffy room but sit on too fierce sadly. Pillows very squishy & uncomfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay. Food was excellent as were the staff and service. Good sized room and comfortable. Would have been useful to have a fridge
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were friendly and helpful. Community rooms were spacious and decor good. Bedroom and en suite both cramped and offering insufficient hanging space for clothes, towels, etc. Breakfast quality poor Evening meal menu had insufficient choice, and food quality only average.
Stayed 4 nights in Jun 2025

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Bhawin

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Jun 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a musty smell in the passageway leading to our room . Suspect more air circulation needed to eliminate the odour. Otherwise enjoyed the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Babette

Stayed 4 nights in Jun 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay brilliant facilities would definitely use again
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Disappointed with the spa, to much bleach, havy to breath. Bar run out of a lot items
Stayed 1 night in Jun 2025