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Grand Hyatt Chengdu

4.5 star property

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Photo gallery for Grand Hyatt Chengdu

8 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool
8 restaurants, breakfast, lunch, dinner served; international cuisine
8 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
  • Place, Chengdu IFS
    ‪8 min walk‬
  • Place, Tianfu Square
    ‪9 min walk‬
  • Place, Taikoo Li Shopping Center
    ‪10 min walk‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪18 min drive‬

Room options

View all photos for Grand Deluxe Suite King

In-room safe, desk, blackout curtains, soundproofing

Grand Deluxe Suite King

  • City view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

In-room safe, desk, blackout curtains, soundproofing

1 King Bed with Club Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

In-room safe, desk, blackout curtains, soundproofing

2 Twin Beds with Club Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed (Atrium View)

  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

  • City view
  • 80 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Executive Suite

In-room safe, desk, blackout curtains, soundproofing

Grand Executive Suite

  • City view
  • 116 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

In-room safe, desk, blackout curtains, soundproofing

2 Twin Beds

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite King

In-room safe, desk, blackout curtains, soundproofing

Grand Suite King

8.0 out of 10
Very good
(1 review)
  • City view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City View)

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 King Bed (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (City View)

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 2 Single Beds (City View)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Grand Hyatt Chengdu

This hotel features 8 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, 2 coffee shops/cafes and a snack bar/deli are on-site.
Grand Hyatt Chengdu offers 370 accommodations with DVD players and a safe. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
With your stay at Grand Hyatt Chengdu, you're connected to a shopping centre and just a quick walk from Chengdu IFS. Features include free WiFi in public areas and free self-parking, plus 8 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at Grand Cafe, one of the property's 8 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Taikoo Li Shopping Center and Chengdu IFS
  • Airport shuttle service available for a fee
Grand Hyatt Chengdu offers its guests a kids' pool, an indoor pool, a hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Grand Hyatt Chengdu. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Number 8 – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
BBQ – This restaurant only serves dinner.
Steak House – This restaurant only serves dinner.
Xi·Mi – On-site cocktail bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BBQ
  • Grand Cafe
  • Number 8
  • Steak House
  • Xi·Mi

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Golf
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (32,292 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Mini-fridge
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Chengdu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 per person
  • Airport shuttle fee: CNY 530 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 530 (one-way)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Grand Hyatt Chengdu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 125 reviews
Rating 8 - Good. 23 out of 125 reviews
Rating 6 - Okay. 7 out of 125 reviews
Rating 4 - Poor. 2 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wide variety of food from asian to western.
Stayed 2 nights in Dec 2025

8/10 Good

Alice

Liked: Cleanliness, amenities
Rooms are clean. Staffs are courteous
Stayed 4 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities
Great location and room is clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
鬧中取靜、往返機場非常方便、服務人員又都很親切
Stayed 7 nights in Nov 2025

8/10 Good

xiaolei

Stayed 1 night in Nov 2025

10/10 Excellent

UEI CHANG

Stayed 1 night in Nov 2025

10/10 Excellent

Laurence

Stayed 1 night in Nov 2025

10/10 Excellent

Adelyn

Stayed 7 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

BEE YEN

Stayed 4 nights in Jul 2025

10/10 Excellent

Lee, Redwood City

Stayed 4 nights in Aug 2025

4/10 Poor

Tiam Chai

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Breakfast restaurant staff (Joe) was visibly frustrated at work, scolded her staff and threw food item (pack of frozen stuff) on the table in presence of customers. Yogurt drinks were expired as well (we checked and were fortunate to avoid drinking).
Stayed 6 nights in Jul 2025

6/10 Okay

Nannan

Liked: Cleanliness, staff & service
The location is great, but the room seems very small compared the same size room we had in Shanghai
Stayed 1 night in Jul 2025

6/10 Okay

Michaela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Got connecting rooms as requested. Hotel is nice, staff is trying, however some aspects were not great (wrong direction given, medical support for food poisoning was lacklustre.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio Pak Tat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice n beautiful hotel and the location is great for shopping too
Stayed 1 night in Jun 2025

10/10 Excellent

Chi Cheong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cl
Stayed 1 night in Apr 2025

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jianhua

Stayed 3 nights in Mar 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and location excellent. Walkable to many places and there are numerous dining options. Staff is very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and clean. Staff very friendly. Location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Can, West Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed an extra night so Expedia is asking me twice to leave a review so please see my previous review that says this is a fantastic fantastic place in the middle of everything with beautiful rooms and facilities and just enjoyed a visit for a good price.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from california, we needed a place to stay that was close to the center of town and all the activities and shops and food stalls just to experience the life of the city. I do not speak in Chinese but my companion did which was really really important because even at this great great five star hotel not everyone is necessarily trained for International travelers by speaking english. However everyone did their best, fantastic job to make sure our stay was wonderful and I would happily stay in this fantastic five-star hotel again especially considering the price in comparison to hotels in California.
Stayed 4 nights in Nov 2024