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JW Marriott Hotel Chengdu

5.0 star property

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Photo gallery for JW Marriott Hotel Chengdu

Lobby lounge
48-inch LCD TV with satellite channels, Smart TV
Executive Studio, 1 King Bed | Down duvets, Select Comfort beds, minibar, in-room safe
Reception
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking available
  • Parking included

Explore the area

Map
No. 19 Dongyu Street, Jinjiang District, Chengdu, Sichuan, 610020
  • Taikoo Li Shopping Center
    ‪16 min walk‬
  • Tianfu Square
    ‪2 min drive‬
  • Wide and Narrow Alleys
    ‪3 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Studio, 1 Double Bed, Non Smoking

Family Studio, 1 Double Bed, Non Smoking | Down duvets, Select Comfort beds, minibar, in-room safe

Family Studio, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Down duvets, Select Comfort beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium Room, 2 Double Beds, Non Smoking | Down duvets, Select Comfort beds, minibar, in-room safe

Premium Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking

Premium Room, 1 King Bed with Sofa bed, Non Smoking | Down duvets, Select Comfort beds, minibar, in-room safe

Premium Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed, Non Smoking

Premier Suite, 1 King Bed, Non Smoking | Down duvets, Select Comfort beds, minibar, in-room safe

Premier Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Down duvets, Select Comfort beds, minibar, in-room safe

Executive Suite, 1 Double Bed

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Down duvets, Select Comfort beds, minibar, in-room safe

Executive Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed

Executive Studio, 1 King Bed | Down duvets, Select Comfort beds, minibar, in-room safe

Executive Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (Grand Deluxe)

Down duvets, Select Comfort beds, minibar, in-room safe

Room, 1 King Bed (Grand Deluxe)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott Hotel Chengdu

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
JW Marriott Hotel Chengdu offers 373 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets. A pillow menu is available. 48-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at JW Marriott Hotel Chengdu, you'll be within walking distance of Taikoo Li Shopping Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Man Ho
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hydrotherapy, body wraps or body scrubs at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Taikoo Li Shopping Center and a few minutes from Tianfu Square
JW Marriott Hotel Chengdu offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury JW Marriott Hotel Chengdu. Limited free parking is available on a first-come, first-served basis.

This 5-star Chengdu hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Man Ho – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
Table – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge – This lobby lounge only serves light fare. Open daily.
Chengdu Baking Company – This coffee shop specialises in international cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 to 148 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Chengdu Baking Company
  • Man Ho
  • Table
  • The Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,375 square foot of space)

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 320.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 to 148 per person
  • Rollaway bed fee: CNY 320.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

JW Marriott Chengdu
Jw Marriott Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel
JW Marriott Hotel Chengdu Chengdu
JW Marriott Hotel Chengdu Hotel Chengdu

JW Marriott Hotel Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 183 reviews
Rating 8 - Good. 32 out of 183 reviews
Rating 6 - Okay. 8 out of 183 reviews
Rating 4 - Poor. 4 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

JOSHIH

Stayed 4 nights in Mar 2025

10/10 Excellent

Enwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In downtown, convenient to go anywhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shundong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce, Rancho Cordova

Very professional and nice hotel
Stayed 4 nights in Nov 2024

8/10 Good

Wei Heng Malcolm

Stayed 7 nights in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I have stay in so far to date. Thank you JW Marriott and staff members for making this an amazing trip!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hanping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options could be better. The strong smell of the durian on our floor. The room is nice and clean up to the JW standard.
Stayed 1 night in Jun 2024

10/10 Excellent

Jian-Gang, Pittsburgh

Stayed 1 night in Jun 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly and helpful staff made the stay enjoyable
Stayed 7 nights in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be better if at least a few staffs in reception and restaurant can speak English since there are non-Chinese guests in the hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, close to shopping and dining center, very clean, nice staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cascade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best managed, with friendly staff who are customer centric. Achieving this consistency is rare across their difference service departments from front desk, to house keeping to dinning. Kudos to everyone!
Stayed 5 nights in May 2024

4/10 Poor

Rui

Stayed 2 nights in Feb 2024

10/10 Excellent

Bin

Stayed 2 nights in Feb 2024

10/10 Excellent

Yong

Stayed 3 nights in Jan 2024

10/10 Excellent

Ricky, Lantana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is very elegant, excellent location. Many places are within walking distance.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

8/10 Good

Yiping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at city center and in walking distance to most of the tourrist spots.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yunjian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the suite. The view is stunning, especially from the bathtub. Also remember to ask for a smoke free room.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elevator is not very convenient

I am rather happy with my stay in the JW Marriott here, however, the only thing bothers me is the elevator system they have. You'll have to use two elevators to go up or go down.
Stayed 3 nights in Sep 2021

2/10 Terrible

DM

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but don't expect good service

The hotel is beautiful and very luxurious. Spacious bedrooms with comfortable beds. Executive lounge complimentary drinks are time limited to 7 to 9pm in the evening (which is not advertised clearly on here or the website). Restaurant closes early with only room service available. Room service menu is only in Chinese with limited options. Sauna and steam room closed during my visit which wasn't explained at check-in. Management ignored emails of concerns. Nice hotel but very poor service. I would recommend Hyatt or Hilton instead.
Stayed 1 night in Aug 2021