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Waldorf Astoria Chengdu

Property class: 5 and above

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Photo gallery for Waldorf Astoria Chengdu

Lobby lounge
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Reception
Exterior
Premium bedding, down duvets, pillow-top beds, free minibar items

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041
  • Place, Jiufang Shopping Center
    ‪5 min walk‬
  • Place, Chengdu Yintai Centre
    ‪6 min walk‬
  • Place, New Century Global Center
    ‪2 min drive‬
  • Airport, Chengdu (CTU-Shuangliu Intl.)
    ‪12 min drive‬

Room options

View all photos for King Skyline City View Room

King Skyline City View Room | Premium bedding, down duvets, pillow-top beds, free minibar items

King Skyline City View Room

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen skyline City view room

2 Queen skyline City view room | Premium bedding, down duvets, pillow-top beds, free minibar items

2 Queen skyline City view room

  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waldorf Astoria Twin tower view Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Waldorf Astoria Twin tower view Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Panoramic view Room

King Premier Panoramic view Room | Premium bedding, down duvets, pillow-top beds, free minibar items

King Premier Panoramic view Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Tianfu view Room

King Deluxe Tianfu view Room | Premium bedding, down duvets, pillow-top beds, free minibar items

King Deluxe Tianfu view Room

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

Premium bedding, down duvets, pillow-top beds, free minibar items

King Accessible Room

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite with Twin Towers View

Ambassador Suite with Twin Towers View | Living area | LED TV, pay films

Ambassador Suite with Twin Towers View

  • Lake view
  • 160 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Two-Bedroom Royal Suite with Twin Towers View

LED TV, pay films

Two-Bedroom Royal Suite with Twin Towers View

  • Lake view
  • 215 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for King skyline Lake view room

View from room

King skyline Lake view room

  • Lake view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Tower view room with King Bed

Twin Tower view room with King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items

Twin Tower view room with King Bed

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Tower room with 2 Queen bed

Twin Tower room with 2 Queen bed | Premium bedding, down duvets, pillow-top beds, free minibar items

Twin Tower room with 2 Queen bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Skyline Lake view room

Premium bedding, down duvets, pillow-top beds, free minibar items

2 Queen Skyline Lake view room

  • Lake view
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waldorf Astoria Skyline view Suite

Waldorf Astoria Skyline view Suite | Living room | LED TV, pay films

Waldorf Astoria Skyline view Suite

  • Lake view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Two Bedroom Presidential Suite

LED TV, pay films

King Two Bedroom Presidential Suite

  • Lake view
  • 377 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About this property

Waldorf Astoria Chengdu

Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Waldorf Astoria Chengdu offers 289 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
With your stay at Waldorf Astoria Chengdu, you're connected to the convention centre and just a quick walk from Jiufang Shopping Center. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Infinite Luck
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, body scrubs or deep-tissue massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from People's Park and 8 minutes from Jinli Street
Waldorf Astoria Chengdu offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Waldorf Astoria Chengdu. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Chengdu hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Infinite Luck – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Brasserie 99 – This restaurant serves breakfast, lunch and dinner. Open daily.
Peacock Alley – On-site lobby lounge. Open daily.
Limited Edition - Grill – This steakhouse serves brunch and dinner. Open daily.
Limited Edition - SIP – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 296.70 for adults and CNY 148.35 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Brasserie 99
  • Infinite Luck
  • Limited Edition - Grill
  • Limited Edition - SIP
  • Peacock Alley

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (20,452 square foot of space)
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 52 buildings
  • 52 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 296.7 for adults and from CNY 148.35 for children
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Waldorf Astoria Chengdu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 74 reviews
Rating 8 - Good. 12 out of 74 reviews
Rating 6 - Okay. 4 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 4 out of 74 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The deco was very nicely done up. The staff were polite and the rooms were comfortable. The breakfast buffet selection was great too. The location is just beside a nice Jaozi park which is ideal for morning or evening strolls. It is also a nice quiet neighbourhood
Stayed 2 nights in Dec 2025

10/10 Excellent

Chin Wee

Liked: Cleanliness, staff & service, amenities
Cleanliness, comfortable, perfect view, grand interior
Stayed 2 nights in Dec 2025

6/10 Okay

Rosy, El Monte

Travelled with partner
Liked: Staff & service, amenities
Impeccable service on my arrival. As a foreigner, not too savvy on how to get internet to pay my DiDi. Zane at Waldorf helped me use his personal hotspot to get me on internet to use Alipay. Albert from Waldorf helped me buy eSIM, helped me make all reservations, making everything at ease for me. Their concierge services are something above and beyond. As for the hotel itself, not too keen on. First of, once you stepped out of the elevator walking to your room, smell of cigarette smoke was all over my face. Terrible! The thermostat cannot be adjusted. The lowest I can go is 23 degrees, which was too stuffy for me. They could only bought me a fan to compromise. I stayed at 36th floor with panoramic view, the carpet in the room was very dirty and can tell by the dark spot in heavy traffic area. Maybe their other floors are of better quality but, they didn’t give me this impression. Was staying at this hotel for 4 nights and I have to thank you once again for their customer services.
Cannot control thermostat. Can only reached 23 degree and cannot go lower. They bought in a fan instead.
Stayed 4 nights in Nov 2025

10/10 Excellent

Zi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The breakfast was unbeatably great, the room was nice, the view was amazing. I would definitely come back again, and recommend to friends.
Stayed 3 nights in Dec 2025

10/10 Excellent

Xinhong

Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 4 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !! The food was incredible, amazing breakfast and dinner, very kind staff, excellent rooms. 10/10
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities
One of the best hotels I've ever stayed at. Amazing restaurant (infinite luck), amazing breakfast, great gym, perfect room, the park nearby is great for jogging, I loved everything. Fully deserves 5 stars or more
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with Waldorf! It has a big mall beside that meets all basic food needs. Special mention to Miya, who often superb recommendation and check in with us regularly during our stay. Only downside is the location of the hotel which is slightly far out from downtown but it not an issue with didi easily available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and staff, just limited by things to do in the immediate vicinity
Stayed 3 nights in Apr 2025

10/10 Excellent

Xuening

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best! Wonderful memory
Stayed 3 nights in Apr 2025

2/10 Terrible

DHILLON

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff need training. Such a valuable brand has been ruined by poor customer service. Even duty manager at check in having trouble to communicate. Now you can imagine the rest of staff. Will not recommend this hotel to any international travelers.
Stayed 1 night in Apr 2025

10/10 Excellent

Xiaoyu

Stayed 4 nights in Dec 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, clean room
Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

Jiahui

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some bed bugs bite me, so sad about it 😭😭
Stayed 3 nights in Jul 2024

4/10 Poor

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities

Not up to the standard of this kind of hotel.

The non smoking room was checked in with smoker. The cleaning lady talks so loud at the corridor. The waiter doesn’t seem to know what coffee milk is.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Linghao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the hotels you should stay

It was great! Especially the swimming area. location is not that great only if you are taking the metro system, close to airport.
Stayed 2 nights in May 2018