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Logis Le Relais Chenonceaux

2.0 star property

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Photo gallery for Logis Le Relais Chenonceaux

Exterior
In-room safe, individually decorated, individually furnished, desk
Lunch and dinner served
Lunch and dinner served
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
10 Rue du Docteur Bretonneau, Chenonceaux, 37150
  • Place, The Maze
    ‪11 min walk‬
  • Place, Château de Chenonceau
    ‪11 min walk‬
  • Place, Caves du Père Auguste
    ‪3 min drive‬
  • Airport, Tours (TUF-Tours - Loire Valley)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, individually furnished, desk

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

In-room safe, individually decorated, individually furnished, desk

Standard Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, individually decorated, individually furnished, desk

Family Room

  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room

Comfort Triple Room | In-room safe, individually decorated, individually furnished, desk

Comfort Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Logis Le Relais Chenonceaux

A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Logis Le Relais Chenonceaux offers 20 accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Logis Le Relais Chenonceaux, you're just a quick walk from The Maze. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff and a terrace
  • On-site recreation includes bicycles to rent
  • Steps from Chateaux de la Loire and 10 minutes on foot from Château de Chenonceau
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at Logis Le Relais Chenonceaux.

This Chenonceaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10 AM for a fee: EUR 13 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is opened from February 1st until November 15th.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per night.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 9 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Logis Relais Chenonceaux Hotel
Logis Relais Chenonceaux
Logis Le Relais Chenonceaux Hotel
Logis Le Relais Chenonceaux Chenonceaux
Logis Le Relais Chenonceaux Hotel Chenonceaux

Logis Le Relais Chenonceaux Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 66 reviews
Rating 8 - Good. 33 out of 66 reviews
Rating 6 - Okay. 9 out of 66 reviews
Rating 4 - Poor. 10 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Location was excellent. Parking nearby but not on site. Staff were very friendly, welcoming and helpful. Restaurant menu was limited but food very good. Only downside was the fact that the bedroom and bathroom were very small.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Our room in Chenonceaux was lovely! There was lots of charm but it was still big enough for two! The people who work there were sweet, friendly and helpful. The only thing I wish was better was the wifi! It kept dropping off! But I would stay here again in a heart beat!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end charmant

Cette étape au relais très bien à tous les niveaux. Je recommande
Stayed 1 night in May 2025
Verified

10/10 Excellent

benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
manque juste un peu d isolation entre chambre sinon très belle hotel et personnel très agreable
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Vanessa

Disliked: Staff & service, amenities
La literie etait mauvaise. On a eu l'impression de dormir avec nos voisins de chambre, entre un qui a ronflé toute la nuit et l'autre qui na aps arrêté daller et venir aux toilettes...insonorisation horrible, je nai pas dormi de la nuit
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera minuscola con un odore intenso sgradevole (probabilmente qualche prodotto per mobili o moquette) che non si è attenuato nemmeno dormendo tutta la notte con la finestra aperta. Pulizia scarsa. Materasso e cuscini scomodissimi. Bagno molto piccolo con una doccia nella quale non si riesce a stare nemmeno in piedi.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Marie-Claude

Liked: Cleanliness, staff & service
L'accueil chaleureux dès notre arrivée nous a tout-de-suite plu et ne s'est plus démenti. Le personnel est si attentionné et serviable ! Le point négatif a été l'internet d'une lenteur rare, au point d'en être frustrant.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Hervé

Liked: Staff & service

Un séjour agréable

Un hôtel modeste (2*), assez vieillot, mais agréable car très bon accueil, bon petit déjeuner et bon restaurant. Très bien situé. Belle terrasse à l'extérieur. Chambre exiguë, mais le confort de base est là. Avec un rafraichissement de la déco, il deviendrait excellent.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, room comfort

Très bon séjour

Très bien situé pour la visite du château (5mn à pieds) mais pas très bien insonorisé
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

christian

Disliked: Staff & service, property conditions & facilities, room comfort

A ne pas recommander

Hotel trop vieillot ! Des portes qui grincent !!! Un personnel pas sympathique, et ce fut l avis de Tous les clients au petit déjeuner....
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Claudette

Disliked: Room comfort

Déception climatisation

En pleine canicule et sans climatisation dans notre chambre c était horrible !!!!!!!!
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Iver

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rommet var koselig men lite, som forventet. Betjeningen var sur og lite imøtekommende. Vi bestilte middag ved ankomst. Den ble levert som bestilt, men vinen til måltidet ble servert først til desserten, til tross for at det ble presisert at den var ønsket til forretten. Ved utsjekking forsøkte vi oss på litt smalltalk men betjeningen var sur og direkte uvennlig. Vi kommer ikke tilbake!
Stayed 1 night in May 2022
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour, bonne literie et chambres propres
Stayed 1 night in Feb 2022
Verified

8/10 Good

NATHALIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre familiale sous les toits refaite tres propre.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bon hôtel
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Samira

Liked: Cleanliness
Disliked: Staff & service, room comfort

Bien situé mais c’est tout.

L’hôtel est tout près du château de Chenonceau ce qui est pratique. Cependant, la chambre dans laquelle nous avons dormi à 4 est située sous les toits, la chaleur y était intenable. Un ventilateur est à disposition. La chambre est mansardée et mon mari de 1,85 a trouvé peu de place où se mettre debout. Au total il y a a peine 3m2 non contigus en loi carrez. La salle de bain est petite et ne permet pas de s’habiller à l’intérieur. Le wifi ne fonctionne avec une seule barre à l’entrée de la chambre. Enfin les murs ne sont pas insonorisés du tout. Bref une nuit à 153€ qui ne les vaut pas. Nous n’avons pas pris la restauration sur place au vu des commentaires.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très bien situé à proximité du château de Chenonceau qui se trouve à 200m. l'accueil est agréable et tout est fait pour vous aider. les chambres sont propres et bien tenues même si l'ensemble donne l'impression d'avoir été aménagé il y a 30 ans. cet hôtel demeure un très bon choix avec un rapport qualité/prix très correct.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Cyrille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Super accueil, personnel super sympa ! Petit bémol la chambre mansardée on a eu chaud mais cela n'a rien enlevé au charme de cet hôtel ! Le restaurant est super on a super bien mangé
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Laurence

Liked: Cleanliness, staff & service

Le bruit

Hôtel très mal insonorisé.. réveil aux aurores par les bruits de la rue +++ un effort devrait être fait à ce niveau .. car l hôtel est agréable mais ce point gâche tout…
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well maintained little hotel. The amenities were excellent, staff very helpful and facilities were recently renovated or at least kept in such a state that it looked like it had all been recently renovated. Excellent! The only note is that the neighbors (people who lived in the same building, not guests) were a little loud one morning. Else, it was really great.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
We were greeted by the Basil Fawlty of France. We were given a key for a room not ready and so were forced to sit outside on a bench for over an hour while waiting. PS - we were trying to check in at 4pm. 'Basil' was more concerned that we reserved for dinner and then breakfast at his hotel than in giving us the WIFI codes, Had to go back downstairs for that!
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bonnes prestations dans un cadre très très champêtre (le village de Chenonceaux n'offre pas de divertissement à part le château). Il est dommage que l'accueil du matin et celui du restaurant ne soient pas très aimable.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma mère et moi y avons séjourné une nuit car nous visitions Le Clos Lucé le lendemain. Bien situé calme un peu chaud nous avons dormi fenêtres ouvertes et ôtez les couettes des housses pour ne garder que le drap sur nous !!!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Région sympa et cadre agréable . L’hôtel est très bien situé.
Stayed 1 night in Aug 2019