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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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Photo gallery for Clarion Pointe Sylva near Cherokee Area

Lobby
Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
2807 Hwy 74 E, Sylva, NC, 28779
  • Place, Harris Regional Hospital
    ‪3 min drive‬
  • Place, Great Smoky Mountains Railroad
    ‪26 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

Clarion Pointe Sylva near Cherokee Area

Hotel with free breakfast, in the vicinity of Tuckasegee River
Along with a 24-hour fitness centre, this hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area's great location gets high marks from our customers. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 8 minutes by car from Tuckasegee River and 10 minutes from Blue Ridge Parkway Balsam Entrance
  • Cats and dogs welcome for a fee
Clarion Pointe Sylva near Cherokee Area offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Clarion Pointe Sylva near Cherokee Area. Free self parking is available.

Smoking is allowed in designated areas at this Sylva hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Clarion Pointe Sylva near Cherokee Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 592 reviews
Rating 8 - Good. 155 out of 592 reviews
Rating 6 - Okay. 55 out of 592 reviews
Rating 4 - Poor. 30 out of 592 reviews
Rating 2 - Terrible. 25 out of 592 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property, right in between the two places I was needing to be at.
Stayed 1 night in Aug 2025

10/10 Excellent

Chenoa

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. A/C was great. Nice place to stay near WCU
Stayed 1 night in Aug 2025

10/10 Excellent

Naterra

Stayed 2 nights in Aug 2025

8/10 Good

sheena

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower needed to be clean better.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The bathrooms were beautiful. Could use some body wash in the shower though.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to WCU
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel is very convenient to WCU, so it was a great lpcation for move-in weekend, but our room smelled horribly like mildew. I alerted the front desk to the issue as we were heading out to move my daughter into her dorm. When we returned to the room, the smell was still awful, but it was late evening and we were exhausted, so we just went to bed. (I'm pretty sure they were sold out at that point, so I doubt they could have switched our room for another.) There was also no parking available when we came back for the night so we, like several others, had to park in areas that weren't actual parking spaces.
Stayed 1 night in Aug 2025

10/10 Excellent

Jenise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Devon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall with one caveat.

The hotel was clean, and the staff was friendly. Unfortunately, the room had a bit of a funk, and a mildew smell coming from the air-conditioning unit. It may have just been an issue with our room, and you can tell that the staff seems to be hard-working and keeps the hotel clean.
Stayed 1 night in Aug 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service

First impressions good, went down hill

We arrived late to the hotel after moving our daughters into their WCU apartment. Front staff was friendly and the front lobby looked nice, clean and smelled good. Once to our floor it was obvious it was an older hotel with a musty smell and creepy feeling hallways. We were supposed to have a 2 queen room and arrived to a king with pullout. They had no other rooms so we had to keep it. The couch did pullout, but the mattress was thin and covered in a ripped plastic wrap. There was no bedding for that bed. They did bring us up some after asking and were apologetic. The worst part is the room smelled like an old ashtray 😭 I could not unsmell it! It also wasn’t ideal that my son sounded like he was rustling around on a pool float all night. The bathroom was nice, room very mid and there was a stain that looked like cigarette ash on our bed. We were so tired so we slept, it worked, but we won’t be back.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Yikes

Mold/mildew in rooms in multiple places. This was after we asked for a new room because of a massive stain in the middle of the pullout bed mattress.
Stayed 3 nights in Aug 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service
Nice property overall. Bathroom needs updated. Breakfast was good. Close to town and campus.
Stayed 2 nights in Aug 2025

10/10 Excellent

Garret

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming to this hotel. We have stayed here about 4 times already and will continue to.
Stayed 1 night in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, smelled good and clean and beds slept good!
Stayed 1 night in Aug 2025

8/10 Good

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cool
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when moving in and out of college. Great stay for the price!
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is close to the university and surrounded by a great view
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was feel clean. The room was spacious. The only problem I had is every time I went to the front desk I had keep wait for someone to come back. I am assuming they may be a little short staffed. Almost forgot, the ice machine and vending machine are on the 3rd floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our go to places to stay. Clean, convenient, friendly, and it always smells so good when you walk in.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room floors were very dirty. I wore white socks and they were absolutely filthy after one day. The housekeeping staff and front desk staff talk outside rooms waking even the hardest sleepers. Not everyone gets up at 9 am when they are retired and on vacation. Positive was breakfast. Nice variety.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cozy stay
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Beds were extremely comfortable. Decorations were beautiful in the rooms. And that’s about it. Toilet clogged in our first room. No maintenance available at night. After 30 minutes of trying to plunge ourselves, we were switched to another room. That room had mold growing on the wall near the light fixture. We were moved to a third room and that toilet also had issues. It took no less than 3-4x to successfully flush. Power also went out around 2am during our 1 night stay. Breakfast was sparse so we went elsewhere. Location was convenient for our trip but that’s about it.
Stayed 1 night in Jul 2025