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The Terrace at Lake Junaluska

3.5 star property

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Lobby sitting area
Free daily buffet breakfast
Lobby
Exterior
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Spa
  • Pool
  • Housekeeping

Explore the area

View in a map
689 North Lakeshore Drive, Lake Junaluska, NC, 28745
  • Place, Lake Junaluska Conference and Retreat Center
    ‪13 min walk‬
  • Place, Lake Junaluska Golf Course
    ‪3 min drive‬
  • Place, Queen's Farm Stables
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪48 min drive‬

Room options

Room, 1 King Bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Lakeside (2nd Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lakeside (2nd Floor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Northside)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Northside)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Terrace at Lake Junaluska

Family-friendly hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, a 24-hour fitness centre and outdoor tennis courts. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Terrace at Lake Junaluska offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
The Terrace at Lake Junaluska's great location gets high marks from our customers. During your stay, you'll be within walking distance of Lake Junaluska Conference and Retreat Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include a lifeguard on-site, tour or ticket assistance and luggage storage
  • On-site recreation includes 6 outdoor tennis courts, a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes on foot from Lake Junaluska Conference and Retreat Center and a 3-minute drive from Lake Junaluska Golf Course
The Terrace at Lake Junaluska offers its guests a full-service spa, outdoor tennis courts, and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A seasonal outdoor pool, a library, and a terrace are also featured at the family-friendly The Terrace at Lake Junaluska. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3.5-star Lake Junaluska hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Terrace Hotel Dining Room – On-site buffet restaurant.
Gifts and Grounds – On-site coffee shop. Open selected days.
Crepes & Custard – On-site café. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Crepes & Custard
  • Gifts and Grounds
  • Terrace Hotel Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 6 outdoor tennis courts
  • Basketball
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Lifeguards on site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Dock
  • Firepit
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 7.0 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Terrace Lake Junaluska Hotel
Terrace Lake Junaluska
The Terrace at Lake Junaluska Hotel
The Terrace at Lake Junaluska Lake Junaluska
The Terrace at Lake Junaluska Hotel Lake Junaluska

The Terrace at Lake Junaluska Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 238 out of 404 reviews
Rating 8 - Good. 95 out of 404 reviews
Rating 6 - Okay. 36 out of 404 reviews
Rating 4 - Poor. 20 out of 404 reviews
Rating 2 - Terrible. 15 out of 404 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kostiantyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good last minute destination

It was nice A/C didn’t seem to work all that great and one of my pillows had a dirty spot on it but the location was nice.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake Junalaska is a hidden gem. Restaurant offerings are average in quality and limited to a minimal choice buffet. Breakfast is fine, but lunch or dinner is certainly sub par.
Boat cruise dock- excellent value and experience
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan, Marietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Jun 2025

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, rooms were nice and the setting is beautiful
Stayed 2 nights in Jul 2025

8/10 Good

Tristain

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Needs update and deep clean

Loved the location and the relaxing rocking chairs outside. Bed was comfortable but the cleanliness of room was very lacking. I prefer not to see hair in the bathroom on the floor or in the tub. Sweep room thoroughly prior to mopping. Management needs to do inspection after cleaning make sure standards are kept.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Buffet breakfast was upscale.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to activities.
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room with a great view of the lake. Clean and comfortable bed. The breakfast was pedestrian and feel of the building was comfortable with seating on the lake side. Great place for walks with trails around the lake and ice cream across the street. Second time we have stayed here and would come back.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

6/10 Okay

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Could be much better. We were told room had a safe. No safe. We were told someone would come to the room to check it out. No one came. We were told no room cleaning but towels would be picked up if we left used towels in hall. 3 nights passed and no one ever came by. We went to front desk to get towels. They didn’t have any. What?! Came back later and they had some. Hated to write that because the building is new and in a great location. Such a huge investment in that yet seemed to be lacking so clearly on some basic service points. Lots of room for improvement. Step it up team!
Stayed 3 nights in Jun 2025

10/10 Excellent

ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wished there had been more restaurants within walking distance. We found a Crepe restaurant that was very good.
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

The pool was about a mile away and charged $30 for three people, plus $3 to rent towels 🙄 TV went out ant 7:30pm and instead of replacing it they wanted us to pack up and move at 9:30pm. It was a nice hotel otherwise but these things dampened our spirts.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property on the lake with several amenities makes this a relaxing vacation spot!
Stayed 1 night in May 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Junaluska is like Heaven on Earth. The Terrace hotel was comfortable, clean & the lake view was incredible.
Stayed 2 nights in May 2025

8/10 Good

Kohei

Stayed 1 night in May 2025

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend getaway

Nice place for a weekend family trip when visiting this particular area. Everything was clean and property is kept in good condition. Good breakfast area, with views of the lake.
Stayed 1 night in May 2025

10/10 Excellent

Muhammad

Stayed 1 night in May 2025

10/10 Excellent

DIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
The Terrace is a most wonderful place to stay. I look forward to returning again someday soon.
Stayed 3 nights in May 2025