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Comfort Suites Chesapeake - Norfolk

2.5 star property

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Photo gallery for Comfort Suites Chesapeake - Norfolk

Lobby
Free daily buffet breakfast
Seasonal outdoor pool
Individually decorated, individually furnished, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1550 Crossways Blvd, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪8 min walk‬
  • Place, Jillian's Billiards
    ‪15 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Individually decorated, individually furnished, desk, laptop workspace

Suite

8.4 out of 10
Very good
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(179 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Chesapeake - Norfolk

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Comfort Suites Chesapeake - Norfolk offers 124 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This individually decorated and furnished accommodation includes sofa beds. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and hairdryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Chesapeake - Norfolk. During your stay, you'll be within walking distance of Greenbrier Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Greenbrier Mall and 11 minutes from Norfolk Premium Outlets
Comfort Suites Chesapeake - Norfolk offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 450 square feet (42 square metres) and includes conference space. Barbecue grills, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Suites Chesapeake - Norfolk. Limited free parking is available on a first-come, first-served basis.

This Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 450 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 24 May and close on 13 September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Chesapeake
Comfort Suites Hotel Chesapeake
Comfort Hotel Chesapeake
Comfort Suites Chesapeake Hotel
Chesapeake Comfort Suites
Comfort Suites Chesapeake - Norfolk Hotel
Comfort Suites Chesapeake - Norfolk Chesapeake
Comfort Suites Chesapeake - Norfolk Hotel Chesapeake

Comfort Suites Chesapeake - Norfolk Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1012 reviews
Rating 8 - Good. 230 out of 1012 reviews
Rating 6 - Okay. 82 out of 1012 reviews
Rating 4 - Poor. 34 out of 1012 reviews
Rating 2 - Terrible. 51 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mary, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me an extra 100.00 for incidentals they I wasn't prepared for. I wish I had of known ahead of time as I needed my 100.00 during the trip. Not held up for days. Just let people know ahead of time
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

10/10 Excellent

Geneva

Stayed 1 night in Dec 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was great Staff was excellent Highly recommend this establishment
Stayed 1 night in Dec 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Daren

Stayed 2 nights in Dec 2025

10/10 Excellent

Jenese

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and a great deal for the cost!
Stayed 1 night in Dec 2025

6/10 Okay

Matilda

Stayed 2 nights in Dec 2025

10/10 Excellent

Anna Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night. Great property for the value. Clean and spacious room with updated furniture. Friendly staff. Only thing was shower had hair still from previous occupants. Didn’t want to use the shower after seeing that, but other than that, room was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Geneva

Stayed 1 night in Dec 2025

10/10 Excellent

Cody

Stayed 1 night in Dec 2025

10/10 Excellent

Erika

Stayed 1 night in Dec 2025

6/10 Okay

Jared

Stayed 3 nights in Dec 2025

6/10 Okay

Benjamin

Stayed 4 nights in Dec 2025

2/10 Terrible

garnett

My husband was in the ER the night before our reservation. I called to cancel - from the ER - 2 min after 4:00 (I thought the cutoff was 6 pm...which it was for the previous reservation), and was unable to receive the free cancellation. So, in addition to the trauma of the medical emergency, I had to pay the full fee of the hotel. Very disappointing.
Stayed 1 night in Nov 2025

10/10 Excellent

Matrynna

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very clean. The breakfast is great. The front desk really helped me with a booking error that I made.outv
Stayed 1 night in Dec 2025

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities
This facility is well designed and maintained. The staff are service oriented. My only complaint would be that I could not connect to their WiFi. The same thing happened a month ago when we stayed. I think it has to do with the email assigned by Hotels.com because their system would not accept mine.
Stayed 1 night in Dec 2025

10/10 Excellent

Brion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff showed warm attention from the moment I arrived. The room felt clean with modern touches that created a calm space. The breakfast came with fresh options for my whole family! The location offered quick access to shops and restaurants. The stay delivered steady comfort and good value.
Double Queen room
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Sattarah

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was BEAUTIFUL ❤️
Stayed 1 night in Nov 2025

10/10 Excellent

DEonte

Liked: Cleanliness, staff & service, amenities
Everything was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

TAMMY

Stayed 1 night in Nov 2025

8/10 Good

Brittania

Stayed 1 night in Nov 2025