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Chessington Resort Hotel

Property class: 3.5

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Photo gallery for Chessington Resort Hotel

Children’s activities
Azteca Monkey family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Terrace/patio
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪18 min walk‬
  • Place, Epsom Downs Racecourse
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Family room

Safari Family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double room with bunk beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Double room with bunk beds

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Discovery family room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Monkey family room with Wanyama view

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Zebra family room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds& Wanyama View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Exterior
Holiday Inn London - Sutton by IHG
Sutton West
  • Pool
  • Hot tub
  • Kids’ pool
  • Free Wi-Fi
4.2 out of 5, Very good, 1,001 reviews
The price is CHF 81
includes taxes & fees
17 Apr - 18 Apr
Holiday Inn London - Sutton by IHG

About this property

Chessington Resort Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Chessington Resort Hotel offers 219 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Chessington Resort Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Resort Hotel offers its guests a kids' pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Chessington Resort Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.
The property will be renovating from 4 May 2026 to 22 May 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: GBP 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Behdis

Stayed 2 nights in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2026

6/10 Okay

JAY

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Raja

Stayed 1 night in Jan 2026

8/10 Good

Simon

Stayed 2 nights in Dec 2025

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, room comfort
The room was extremely warm even we had turned the heating off. The noise from upstairs was awful as children were running around until 11pm. The fridge also made noise all night which I then figured we could switch it off at the wall. I didn’t make a complaint as I didn’t want to upset the children. They were already shattered as they couldn’t sleep. This then impacted our day as we were left with grumpy children. We had to save up for this experience with the children as we don’t have a lot of spare money and it’s very disappointing that it wasn’t as joyous as we hoped.
Stayed 1 night in Jan 2026

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel. Clean spacious room. Oriented towards families, not business stays.
Stayed 1 night in Nov 2025

10/10 Excellent

MR NEIL B

Liked: Cleanliness, staff & service, amenities
Room was as expected from last time we stayed. The only thing was we were there for 2nts but cleaning was done next morning it would have been better just to leave cleaning till check out morning
Stayed 2 nights in Dec 2025

8/10 Good

Charlie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast good parking good felt the hotel room could.of benifited with a microwave with kids around warming uo baby food or.bottles you need to come prepared here all of the automatic doors are turned off which makes it a big pain using strollers if your on your own with a child like i was entrainment was great onthe plus side
Stayed 2 nights in Dec 2025

8/10 Good

Niket

Stayed 1 night in Dec 2025

10/10 Excellent

Mr Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Stayed 1 night in Dec 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms. Super near the adventure park. rooms were abit dim but spacious and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

8/10 Good

akmeemana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with family for 2 nights. Rooms are great with matching photos on web site. Kids really enjoyed santa grotto and rides .. dine in prices are bit expensive comparatively but not unusual compare to other UK theme parks.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime-lee

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Yes room was clean and well supplied
Stayed 2 nights in Dec 2025

10/10 Excellent

Dave

Stayed 1 night in Dec 2025

6/10 Okay

Martyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Spacious
Stayed 4 nights in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a plenty of free parking close to the hotel. The hotel could do with some repairs and general tidy up, the overnight price was reasonable so not expecting perfection. Dining options are limited unless you book, we had quite a distance to travel so didn’t want to book and miss the slot. Breakfast service has a good choice but again it’s advisable to book, not quite sure how they cope in the summer months.
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Rip on chair Decor looks tired
Stayed 1 night in Dec 2025

6/10 Okay

kisan

Stayed 2 nights in Nov 2025

10/10 Excellent

Hayley

Stayed 1 night in Oct 2025

10/10 Excellent

Guy, Bakewell

Stayed 1 night in Nov 2025