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Chessington Resort Hotel

3.5 star property

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Children’s activities
Azteca Monkey family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Interior entrance
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪18 min walk‬
  • Place, Epsom Downs Racecourse
    ‪11 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪38 min drive‬

Room options

View all photos for Safari King Family room with bunk beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Family room

Safari Family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Double room with bunk beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Double room with bunk beds

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Discovery family room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Monkey family room

Azteca Monkey family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Monkey family room with Wanyama view

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Zebra family room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Safari Twin room with bunk beds& Wanyama View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed

Similar properties

Restaurant
Premier Inn Chessington
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • 24/7 front desk
5.0 out of 5, Exceptional, 1 review
The price is CHF 54
includes taxes & fees
5 Mar - 6 Mar
Premier Inn Chessington

About this property

Chessington Resort Hotel

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Chessington Resort Hotel offers 219 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Chessington Resort Hotel. During your stay, you're just a quick walk from Chessington World of Adventures. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine and garden views while dining at Safari Bar and Grill
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Chessington World of Adventures and 8 minutes by car from Thames River
Chessington Resort Hotel offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Chessington Resort Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

Safari Bar and Grill – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: GBP 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1006 reviews
Rating 8 - Good. 286 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 55 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Large car park, easy access, pleasant staff, large comfortable rooms and great Safari view
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and well presented property, excellent themeing and location to the park. Breakfast was excellent as were staff. The room was the let down, the bed was very hard and felt like the mattress was very old and worn. The pillows and duvet weren't much better. The bathroom was well worn and needs a refresh, shower was leaking, lots of rust and cracks and signs of wear. Overall it was a mix of a high end hotel with Travelodge furnishings in the rooms. Only paid 70 with breakfast and animal view so I felt good value but I would not pay more that 90 a night. ALSO the animals don't roam in the winter so the view is not worth it.
Stayed 1 night in Nov 2025

8/10 Good

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, amenities
Staff really friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucie

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Natchapat

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, stayed as a single traveller experience was ok.some of the staff seemed pre occupied & quite rude but hotel room balanced this out & would stay again but only for 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Travelled with family
Parking was great I parked right outside the hotel. The park was very confusing quite a few attractions closed or animals like the tigers moved on to a zoo and we wasn’t told of this luckily a passing member of staff notified me after waiting some time. Very expensive for food and drinks costing me £40 for two hot dogs and a refill drink that didn’t allow me to refill?? Food was cold and not very nice . Staff were very rude slow service and just didn’t want to be there almost throwing the food snacks etc across the counter at customers whilst spraying cleaner fluid at each other joking around with not one thought for anyone else. Stage entertainment was first class and very entertaining my daughter loved it. I was very disappointed with the park . The hotel was nice my daughter enjoyed the treasure hunt and the evening entertainment . The staff on reception was not very helpful and again seemed as though they didn’t want to be there but all other staff at the hotel especially the pool and restaurant staff were very nice . I would visit again but I would take my own food and drinks , plan my way around the park better.
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely big room, fantastic breakfast and restaurant area with great views. Very convenient. However communication by staff could be improved to help guests get the best out of our stay. E.g, no one let us know about the early park access, that the splash pool was closed, about car parking etc.
Stayed 1 night in Oct 2025

4/10 Poor

Krishnananda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel/room is not worth the amount paid. They were understaffed. Check-in and luggage collection was a time taking process. There was no telephone in the room to talk to reception. They had mentioned about a smart TV in the room, but even the remote control was not working. The lighting in the room was inadequate. The hotel and restaurant staffs were no friendly.
Stayed 1 night in Oct 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy. room was ok, but the food and drinks were really overpriced and certainly didn't credit the prices. My dinner plate was 50% fries, the steak was around 10% of the plate. Breakfast, although included and offered a reasonable amount of variation was not ready for the half six sitting time and the sausages were poor quality. Fried eggs still had not arrived by 6.50 when I had to leave. Coffee - had a film on it like it was reheated from the previous day. Definitely would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical stay for allergy family using clubcard!

We stayed in the cheapest family room (double and bunk beds) as a family of 4, booking through Hotels.com and visited during the 1st week of our 2 week October Half Term. Positives: magical experience for the children. Being able to have meals overlooking the zebras was amazing. Stuffed toys and freddos on the kids pillows when we arrived and staff in the restaurant at the Safari Hotel went above and beyond to make our children comfortable. Early ride time from 9am, we did 4 rides before the 10am opening. The children LOVED the small splash park and pool, it was the perfect way to unwind after a day at the park. Comfy beds and quieter than we were expecting. It also catered better than I was expecting for allergies. The dreaded folder of doom appeared at breakfast and in theTemple buffet restaurant but they had gluten free rolls at breakfast and our son's dairy allergy was especially easy to cater for. Including refillable ice-cream in the temple restaurant buffet (all plant based) and the chefs brought out fresh food instead of the buffet food. Negatives: Food at the restaurants was a bit pricey (but no more so than other theme parks), the evening children's entertainment was really really poor. Lower your expectations! It was one member of staff thinking of games on their feet and they included dares ... For under 5s. Extra charge for the pool wasn't clear on here £3 each. Some rides weren't working and it wasn't communicated to hotel guests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, staff were great, pool was brilliant and there was entertainment I wasn’t expecting (mini disco). Downside is the price of food and drink, it’s crazy expensive!
Stayed 1 night in Oct 2025

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year for business. Excellent hotel - fantastic breakfast. Only reason it’s not fully 5/5 is when checking out I was told they were busy and to write down my name and details and my receipt would be emailed. 5 days later and I still haven’t received this. Also I am sure a bit of a gdpr issue that I was asked to write on paper that had the previous persons personal details on as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness
Check in was prolonged due to code and QR sent for check in not working, then another guest complaining at reception so manual check in was delayed. Room was adequate and beds comfortable but nothing special for the price. Evening activities for kids were ok when we found them but they were not well signed so almost missed them. Breakfast was ok, good fruit options, awful sausages. Leaving the carpark was chaos, can only assume some people didn't pick up a parking pass from reception so then got stuck waiting for help at the single exit barrier.
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025