Overall an OK stay but ages things could be better.
Arrived around 7pm on Friday evening for a 2 night stay. Checked in but only given 1 room key and not asked if I wanted 2. Asked what time I would like breakfast as I had to book a time. Personally I would rather decide in the morning instead of running to a schedule but no real problem.
Allocated room 319 a Desirable Room overlooking the inner courtyard.
Room was a good size, had a bath with shower over. There are 2 issues with the bathroom - the door!! It’s a frosted glass door that doesn’t close without leaving a gap all the way round (it’s not broke, it’s made like that), you can hear every bodily function from the bedroom!! 2nd is the toiletries, whoever designed the bathroom did not give any thought to how to use the toiletries while in the bath. They are fixed onto the wall, right at the far end of the bath high up. You need to stand up every time you want to access them. Not good.
The other issue is the actual breakfast. It’s served on the 5th floor and it is all table service. Fine if you like that, but I would have liked to have been able to self serve fruit, yoghurts & cereals. There are none.
You basically have tea / coffee, toast & croissants and then order from a menu. I had a full English & what I had was very nice, I’m not someone that eats loads at breakfast so it was fine for me but if you’re expecting a full plate then you’ll be disappointed. Cooked food fine but would be good to have continental also
