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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Couples treatment room(s), Turkish bath/hammam, body treatments
Outdoor spa tub
Couples treatment room(s), Turkish bath/hammam, body treatments
Couples treatment room(s), Turkish bath/hammam, body treatments
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Place, Alexandra Park
    ‪16 min walk‬
  • Place, Great Boughton Library
    ‪17 min walk‬
  • Place, Skate Academy
    ‪19 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Family Room with Sofa Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, blackout curtains

King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family) | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Flat-screen TV

Presidential Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room With Shower

Minibar, in-room safe, desk, blackout curtains

Twin Room With Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Flat-screen TV

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV

Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Flat-screen TV

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout curtains

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, blackout curtains

Accessible King Room

  • Sleeps 2

View all photos for Family Junior Suite With King Size Bed

Minibar, in-room safe, desk, blackout curtains

Family Junior Suite With King Size Bed

  • Sleeps 4

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • Sleeps 4

View all photos for Twin Room

Flat-screen TV

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room With Garden View

Minibar, in-room safe, desk, blackout curtains

Superior King Room With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior King Suite With Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Junior King Suite With Sofa Bed

  • Sleeps 4

View all photos for Twin Room With Bath

Minibar, in-room safe, desk, blackout curtains

Twin Room With Bath

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 2

Similar properties

Fitness facility
Holiday Inn Chester - South by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
4.0 out of 5, Very good, 1,001 reviews
The price is CHF 38
includes taxes & fees
22 Mar - 23 Mar
Holiday Inn Chester - South by IHG

About this property

DoubleTree by Hilton Hotel and Spa Chester

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Club and Spa Chester has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel and Spa Chester. During your stay, you'll be within walking distance of Alexandra Park. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Indulge with body wraps, detox wraps or manicures and pedicures at The Club and Spa Chester
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute drive from Chester Zoo and 7 minutes from Chester Cathedral
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10 AM.
DoubleTree by Hilton Hotel and Spa Chester has a restaurant on site.
Garden Room and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1007 reviews
Rating 8 - Good. 228 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff were all lovely and very helpful couldn’t fault them from the cleaning staff to reception staff,gave us some handy tips about chester
Stayed 3 nights in Nov 2025

8/10 Good

Eric

Stayed 1 night in Nov 2025

8/10 Good

Sophie

Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was great
Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Great hotel and good location for Cheshire oaks shopping outlet
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all lovely, the amenities were absolutely amazing, had a lovely relaxing time at the spa, and the room was beautiful
Stayed 1 night in Nov 2025

8/10 Good

S

Stayed 1 night in Nov 2025

10/10 Excellent

D

Stayed 3 nights in Nov 2025

10/10 Excellent

Beth

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Another fantastic stay at the Doubletree by Hilton Hotel and Spa Chester. Excellent room and service . Staff welcoming and efficient and room spotless and clean .
Stayed 1 night in Nov 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff on arrival and in the restaurant. Room lovely and clean with everything we needed for an overnight stay. Shower was lovely! This was our second visit - definitely come back again.
Stayed 1 night in Nov 2025

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, amenities
It sounded like there was a drill going on throughout the evening at different points. Never had a problem here before but a disrupted night sleep this time. We may consider a different option next time. Thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities
From check-in to checkout, the stay was amazing. A big thanks to Frank and Rosie for the excellent customer experience !!
Stayed 1 night in Nov 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely place to stay, the only minor niggle was the wifi signal was weak. The spa is the best spa I have ever been to and I am keen to return.
Stayed 1 night in Oct 2025

10/10 Excellent

Jarrod

Stayed 1 night in Oct 2025

10/10 Excellent

Ciaran

Stayed 2 nights in Oct 2025

6/10 Okay

David

Stayed 3 nights in Nov 2025

6/10 Okay

DAVE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room excellent except no shower gel or shampoo in the shower/bath. Both dispensers empty. Also bathroom fan not working. Only stayed one night so not worth complaining. Controls for the air conditioning could have been clearer. Without a torch they were difficult to see so perhaps better lighting. Bed very comfortable and a fridge was an unexpected bonus. Breakfast wasn't the best, both fried eggs and scrambled eggs were cold and unappetising. Limited pastry selection compared to other hotels I have stayed at. Other breakfast items of a good standard. All hotel staff very efficient and friendly, especially the lady on reception who lives or lived in Penrhyn Bay who realised I wasn't used to staying in an hotel and made me feel very welcome. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very good, checked in early and room was available, also complimentary upgrade which was great
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Adesuwa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Unfortunately, we had to cut our stay short due to a family emergency. The staff were very kind and wished us well, which I was incredibly grateful for.
Stayed 2 nights in Oct 2025

8/10 Good

Lawrence

Stayed 1 night in Oct 2025

10/10 Excellent

Sanjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room -was clean and fresh with all relevant amenities provided.i.e., tea/coffee, iron etc. Food was very good at a good price whilst breakfast was fantastic with something for everyone in addition to none rationed. The Spa was great value and a welcome addition. Will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful team, and a great stay.
Stayed 2 nights in Oct 2025