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Grosvenor Pulford Hotel & Spa

4.0 star property

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Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Deluxe Quadruple Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Reception
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Wrexham Road, Pulford, Chester, England, CH4 9DG
  • Place, Broughton Shopping Park
    ‪7 min drive‬
  • Place, Wrexham Glyndwr University
    ‪9 min drive‬
  • Place, Chester Racecourse
    ‪12 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

9.0 out of 10
Wonderful
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Spiral Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Spiral Room

  • Sleeps 2

View all photos for Executive Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Family Room

  • Sleeps 2

View all photos for Executive Double Plus Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Plus Room

  • Sleeps 2

View all photos for Deluxe Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 2

View all photos for Family Deluxe Plus

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Deluxe Plus

  • Sleeps 2

View all photos for Four Poster Superior King Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Four Poster Superior King Room

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Executive Double Or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Or Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

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About this property

Grosvenor Pulford Hotel & Spa

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Grosvenor Pulford Hotel & Spa offers 73 accommodations with coffee/tea makers and complimentary slippers. LCD televisions come with digital channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grosvenor Pulford Hotel & Spa. During your stay, you'll be close to Chester Racecourse. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy British cuisine while dining at Palm Court Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body treatments or facials at Spa By Kasia
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Chester Racecourse and 10 minutes from Chester City Walls
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grosvenor Pulford Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and spa services are also featured at the business-friendly Grosvenor Pulford Hotel & Spa. Free self parking is available.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Palm Court Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1007 reviews
Rating 8 - Good. 201 out of 1007 reviews
Rating 6 - Okay. 71 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulously decrorated,warm welcome, and beautiful rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Rosita

Travelled with group
Liked: Cleanliness, amenities
The breakfast is very good! Good selection abdcfredhly cooked! Soa is brilliant @
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff on reception, great choice of breakfast, stunning room
Stayed 1 night in Nov 2025

8/10 Good

Busola

Liked: Cleanliness, amenities
Clean hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Iain

Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall.. Nice staff and convenient for some great shopping.. Second stay and would stay again
Stayed 2 nights in Nov 2025

6/10 Okay

Katie

Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The room was lovely, so were the staff
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely decor, staff very friendly, good location
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room cosy comfy bed great view what more can you ask for brilliant staff are first class especially reception
Gorgeous family bedroom
Palm court restaurant ready for dinner
Stayed 1 night in Oct 2025

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, beautiful hotel. The welcome was brilliant and the little extras in the room much appreciated. Family swim was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely breakfast and the staff were really helpful and attentive.
Stayed 1 night in Oct 2025

10/10 Excellent

Conall

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was lovely, staff were very helpful and nice. Best breakfast I've had in a hotel in a long time
Stayed 1 night in Oct 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Clean facilities and excellent service.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was lovely although
Stayed 2 nights in Oct 2025

10/10 Excellent

reece

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Pontypool

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay at the Gosvenor. Amazing room and hotel had great attention to detail. Meal at the Palm Court was excellent First class stay
Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul Ryland

Stayed 2 nights in Oct 2025

8/10 Good

Angela

Stayed 1 night in Oct 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay although would not give 5 star due to uncomfortable bed and could hear noise from above when people were walking about.
Stayed 1 night in Oct 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa ,pool and Japanese garden . So peaceful. Room quiet and bed very comfortable. Staff very helpful . Will be back .
Stayed 1 night in Oct 2025