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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Exterior
Free daily full breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Place, Chester Racecourse
    ‪1 min walk‬
  • Place, Chester City Walls
    ‪7 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Airport, Manchester (MAN)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.8 out of 10
Excellent
(81 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

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About this property

Holiday Inn Express Chester - Racecourse by IHG

Hotel with free breakfast, 10-minute walk to Chester City Walls
This smoke-free hotel features a bar/lounge, a 24-hour business centre and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Chester - Racecourse by IHG gets good marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus a bar and a 24-hour business centre.
  • Free full breakfast served daily
  • Free WiFi
  • Relax with a drink at the sports bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 192 square feet (17 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chester - Racecourse by IHG. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This sports bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse by IHG
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Holiday Inn Express Chester - Racecourse by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed was not as comfortable as other chain hotels we have tried. Room too hot, provided fan was way too small to make any impact. Shower water pressure was awful. Close to town a significant plus, a necessity however, as no evening food was being served when we arrived. Average breakfast but obvious lack of attention to refilling available food.
Stayed 1 night in Aug 2025

8/10 Good

Clive

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

The staff were very nice hardworking and always polite and friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Donnalea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff. Incredibly helpful with any queries we had. Would happily stay again and recommend to others.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service
Staff very helpful and polite. Had a very unpleasant smell constantly in bathroom , did report to reception on departure .our room was 307 and needed air conditioning Very hot .
Stayed 2 nights in Aug 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A/C needed

The service and staff were wonderful. The heat of the rooms were unbearable and the pull out sofa for my daughter gave her a backache and she is small. There was no a/c only a fan but the window only opened about 4 inches with NO AIR FLOW.
Stayed 3 nights in Aug 2025

8/10 Good

Gaynor

Travelled with partner
Liked: Amenities
Breakfast was cold
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Stayed 1 night in Aug 2025

6/10 Okay

Amy

Disliked: Room comfort

You get what you pay for but no air con…

The hotel itself is fine for a decent priced stay but the lack of air con in the rooms when it’s hot made it a poor nights sleep. It gets very warm as it’s made with a lot of glass. Bed was clean but there was chocolate on the desk chair thankfully seen before we sat down. Floor had not been vacuumed or most of the floor was missed if it had. Just didn’t feel like any attention had been paid to the room cleanliness. Breakfast is included so couldn’t complain but it was chaotic,low quality and ran out of items. We gave up and went out instead there are lots of lovely independent coffee shops a few minutes walk away. The parking was very handy and at £10 for the night not badly priced.
Stayed 1 night in Aug 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from town centre, comfortable for an over night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

m

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff go above and beond to make you welcome nothing is too muchvtrouble
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really good, just wish they would serve good coffee for breakfast, it's awful. Premier Inn can do it so why not you.
Stayed 1 night in Aug 2025

6/10 Okay

Claire

Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Car park immediately next to the racecourse
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Just stayed the one night for a function at the racecourse. Good clean hotel, welcoming staff, nice breakfast with a good choice. Excellent value for money!
Stayed 1 night in Aug 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last time I stayed parking was free to guests, now its charged. Breakfast became very samish after a week. Close to town, cheaper parking across the road.
Stayed 4 nights in Jul 2025

8/10 Good

Simran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love this hotel and the location! The price is amazing, the breakfast is standard full english, cereals, bread and fruit. My only negatives are that the parking is £10 a night which i think is extremely steep, no AC in the rooms (but we did have a fan) and the wifi is non existent!!!! I connected so many times and still had no signal at all in our room. If you’re just looking for somewhere to sleep thats close to a lot of places then it is amazing and i would stay there again.
Stayed 2 nights in Jul 2025

4/10 Poor

Matt

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, brilliant value.

Everything was great when checking in. Staff were really helpful. The hotel bar was good but closed when we came back with no residents bar. The breakfast was buffet style and average. Location is great and the room was brilliant value.
Stayed 1 night in Jul 2025

4/10 Poor

Colin

You cudnt get any food only at breakfast plus the one lady behind counter didnt understand what i was say she hardly spoke any english overall bit shabby service
Stayed 1 night in Jul 2025

10/10 Excellent

Geran

Stayed 1 night in Apr 2025

8/10 Good

HARRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great good Joyce
Stayed 3 nights in Jul 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff really friendly, stains on carpet and there was a musty smell in the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
hotel is a bit tired but staff were excellent
Stayed 1 night in Jul 2025

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, room and breakfast was perfect. The only issue really is that there is no AC so during the heatwave it was pretty tough to sleep. However, they did offer lighter sheets and a desk fan to help ease the heat. Highly recommend this holiday though!
Stayed 2 nights in Jul 2025