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Hotel Indigo Chester by IHG

4.0 star property

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Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Exterior
Point of interest
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

View in a map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Chester Cathedral
    ‪8 min walk‬
  • Chester City Walls
    ‪12 min walk‬
  • Chester Racecourse
    ‪16 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Indigo Chester by IHG

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Hotel Indigo Chester by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 14 minutes by foot from Chester City Walls and a 3-minute drive from Chester Racecourse
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. The eco-certified Hotel Indigo Chester by IHG also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.
Hotel Indigo Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews
Rating 8 - Good. 141 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for central Chester

Excellent helpful staff. Good restaurant on site: no need to go out looking for a place for dinner
Stayed 1 night in May 2025

6/10 Okay

SHELLEY, LEXINGTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vvvbbb bbbbbb bbvbbb
Stayed 1 night in May 2025

10/10 Excellent

Hannah

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff. We shall return!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tom

Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for a short stay.

This hotel is located in a great location on the edge of a lovely park leading to the river. Its also very close to the centre of Chester. Check on was pleaseant. The rooms are well set out with everything you will need We even had complimentary beverages and some popcorn! We had a great breakfast with lots of options and good service. We would visit again and recommend this chain of hotels as good value.
Stayed 1 night in May 2025

8/10 Good

iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the cost of the room was more expensive than the price on Expedia which was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Stella

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, central location. Staff were very efficient and hospitable. The only negative would be very noisy people in adjoining rooms.
Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk who checked me in was very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Iona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with friends staff lovely, friendly and knowledgeable, especially Steve in the restaurant when we went for breakfast in the morning 😋 Definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with very friendly and informative staff. We stayed just one night but would be happy to stay here again if we visit Chester again.
Stayed 1 night in Apr 2025

8/10 Good

Christopher, Malvern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and food offer was limited by an unhealthy obsession with beef steak
Stayed 2 nights in Apr 2025

2/10 Terrible

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

We had a good stay at the indigo, we used it as a base to explore chester. Its l9cation was very good. Staff were all friendly room was very clean a nd comfortable. Bit of a walk to the peper st car park about 10 minutes but ita not a big deal.
Stayed 2 nights in Apr 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, nice room, nice touch having some comp

Nice hotel, nice room, nice touch having some complimentary drinks and snacks in the room. Breakfast was good. Only down side is not parking onsite and closest parking not close
Stayed 1 night in Apr 2025

10/10 Excellent

Misha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really lovely all the staff were really friendly and helpful, the hotel is kept to a high standard throughout. The location is perfect to get into the centre within walking distance and only 10 minutes from chester zoo
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, rooms are nice, staff members went above and beyond for us aswell!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great as were the staff. Breakfast was inedible unfortunately. A lot of people were sending their’s back too. But overall I would highly recommend the hotel and just steer clear of the “cooked to order items” on the breakfast!
Stayed 1 night in Apr 2025