The Mill Hotel & Spa

3.0 star property

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Exterior
Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool
2 restaurants; lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪48 min drive‬

Room options

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(195 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(144 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Double Room, Canal View

9.2 out of 10
Wonderful
(20 reviews)
  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(58 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

The Mill Hotel & Spa

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials or manicures and pedicures at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 10 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill

Mill Chester

Mill Hotel

Mill Hotel Chester

Mill Hotel Spa

The Mill Hotel & Spa Hotel

The Mill Hotel & Spa Chester

The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1154 out of 2177 reviews
Rating 8 - Good. 676 out of 2177 reviews
Rating 6 - Okay. 268 out of 2177 reviews
Rating 4 - Poor. 53 out of 2177 reviews
Rating 2 - Terrible. 26 out of 2177 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Aran

Liked: Cleanliness, staff & service, amenities
Spa is brilliant
Stayed 1 night in Feb 2026

8/10 Good

David

Stayed 1 night in Feb 2026

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
The room was clean and a reasonable size considering it had both a double and a single in it. The staff were very friendly. My only issue was the bathroom. The water pressure was poor and the shower head over the bath was very low, as pipes had been boxed in.
Stayed 2 nights in Feb 2026

6/10 Okay

Lyndon

Travelled with group
Liked: Staff & service
Room was in a poor state and in need of refurbishment we did request another room but the one they said was last one we had left was worse than the original. The hotel has only one lift and this was completely overtaken with staff moving laundry and cleaning equipment from floor to floor not acceptable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alysia

Stayed 3 nights in Feb 2026

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very helpful when we reported a fault with our shower, and she arranged for us to move rooms and upgraded the room.
Stayed 4 nights in Feb 2026

8/10 Good

Mark

Stayed 2 nights in Feb 2026

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Good location and parking if you arrive early enough. Spa facilities were very good and breakfast was nice. Sadly the room was disappointing. Advertised as having a shower above a bath but we only had a very small shower cubicle and no bath. There was no towel rail or hooks in the bathroom to hang towels or clothes. The sink tap turned one way for hot and the other for cold., the hot was extremely hot. Electric sockets were floor level and hidden behind furniture which we had to move to be able to charge our phones. The furniture seemed tired. We did enjoy our stay but would not stay in room 430 again.
Stayed 1 night in Feb 2026

8/10 Good

michael

Stayed 2 nights in Feb 2026

6/10 Okay

Stuart

Stayed 3 nights in Feb 2026

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, amenities
Clean and spacious room, leisure - swimming pool exceptionally clean and very relaxing.
Stayed 1 night in Feb 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet room lovely clean bathroom and excellent Breakfast choices.Staff polite and helpful
Stayed 2 nights in Feb 2026

4/10 Poor

Daniel

Disliked: Cleanliness
The room was not clean, multiple facilities were dirty. The kettle had old water left in and inside it was dirty. I asked for some towels and this took 5 hours to arrive at my room despite multiple messages and personally visiting reception.
Stayed 2 nights in Feb 2026

10/10 Excellent

Colleen

Stayed 1 night in Feb 2026

6/10 Okay

Anne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room outdated awful bathroom door just scraped along the floor breakfast could be better would not stay again
Stayed 1 night in Feb 2026

10/10 Excellent

June

Travelled with family
Clean room, staff very helpful. My bedside lamps weren’t working and they sent someone straight up to fix them. Good breakfast as usual
Stayed 1 night in Feb 2026

6/10 Okay

Valentin

Business traveller
Liked: Cleanliness, staff & service, amenities
Bathroom needs a complete overhaul
Stayed 1 night in Feb 2026

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good effort by all to satisfy the customers
Stayed 1 night in Feb 2026

10/10 Excellent

Nabila

Liked: Cleanliness, staff & service, amenities
Room and bedroom were clean
Stayed 1 night in Feb 2026

8/10 Good

Mrs Jacqueline

Stayed 2 nights in Feb 2026

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was great the staff was amazing
Stayed 2 nights in Feb 2026

10/10 Excellent

mrs Carol Sutcliffe

Travelled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff great room and excellent location
Stayed 1 night in Feb 2026

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Value for money and lovely staff
Stayed 3 nights in Feb 2026

10/10 Excellent

stewart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
we had a lovely time here
Stayed 4 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff were helpful and lovely
Stayed 3 nights in Feb 2026