The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Family Quadruple Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Place, Chester Racecourse
    ‪15 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(144 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(107 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(45 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(16 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body scrubs or massages at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 10 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1057 out of 1968 reviews
Rating 8 - Good. 610 out of 1968 reviews
Rating 6 - Okay. 234 out of 1968 reviews
Rating 4 - Poor. 41 out of 1968 reviews
Rating 2 - Terrible. 26 out of 1968 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for access to Chester main areas (5 minute walk) and close to the bus terminus if you want to go to Chester Zoo, Cheshire Oaks, Liverpool etc. Lovely bar area and restaurant, serving a good breakfast, however day time restaurant and bar menu's could be better. Secure hotel car park opposite the hotel £12.00 per day.Would stay again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great old building with its own bridge across the canal . Very convenient for the city centre but in a really interesting place. Only downside is the dual carriageway running past. Windows closed keeps noise out, but on a hot day the noise would be a problem , though not so much overnight. Staff were friendly smart and efficient , Really enjoyed our one night stay and hope to return.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with spar all free except massage rooms are nice size. Comes with a great breakfast would recommend for a few days to see for yourself.
Stayed 4 nights in Jun 2025

6/10 Okay

Lynn

Stayed 3 nights in Jul 2025

10/10 Excellent

Markmax

Travelled with partner
Liked: Amenities
Entry into the spa included in the price
Stayed 1 night in Jul 2025

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but needs abit of updating I think. The room was very warm without a fan or a/c. The shower in the morning was either hot or hotter and after the gym I really wanted a cold shower. The soap dispenser in the shower was also empty. Breakfast was great but even the room where that was served was hot. The place needs some type of air conditioning. Told the staff about all of this when I checked out as some feedback, but they actually looked as though didn’t really care and for the price I paid for the room I’d of expected a lot better.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re not booking direct with the hotel, parking just a few steps away in the hotel car park is £12 per night, Check-in was quick and efficient. Staff throughout were friendly, polite and ensured your needs were met. The rooms are light and airy, everywhere through the hotel was immaculately clean. The pillows are rubbish though and even after asking for more pillows, which we got, they were not very good. There is no AC in the rooms, which got quite warm, but fans were provided and the staff will remove the safety catch on the windows if you ask. The pool, sauna and jacuzzi is fantastic - for this to all be included and breakfast too, it’s a no brainer. This hotel offers great value for money all round, and we will be back when in Chester again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend Nice big room with view over canal. The only thing i would mention is the room was very warm. All staff very attentive. Also had a evening meal at the hotel and that was very good. Cooked breakfast good and there is a great choice for breakfast. Very clean hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Liked: Cleanliness
Room was pretty basic, situated next to a main road which was quite noisy due to the window having to be opened to keep the room cool.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Lynn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We purchased your most expensive room, to celebrate a special occasion. As soon as i opened the door my heart dropped. Ive never been so disappointed. The bathroom was disgusting...and had just been cleaned. Hairs everywhere!! It made my skin crawl. Its safe to say it ruined what should have been a special break away.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value nice hotel. Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Staff great on arrival and location is brill for Chester town centre. All public areas are really well looked after. Breakfast was good with hot buffet food although would have liked a little more choice of fruit not just peaches and grapefruit. Room was just what we needed overlooking the canal, quiet and clean. Definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice city centre location. Parking £12 a day, by necessity as I didnt see any other option eg street parking. Easy walking distance to many restaurants although the hotel has its own restaurant and separate bar with food. Gym and spa attached , and pool was a good size. Just one point to be aware of--the hot water from tap is extremely hot, and using shower can be tricky, and need to get temperature right before stepping in
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, pleasant staff, breakfast was amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OVERNIGHT BREAK

Stayed 1 night in Jun 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice room hotel could do with an update but staff are friendly. Had a canal room and was a bit unsettled the first night as local youths fighting on canal bank.
Stayed 2 nights in Jun 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, lovely room , lovely staff and great breakfast will definitely return
Stayed 1 night in Jun 2025

10/10 Excellent

Susan, luton

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room ,was lovely, bathroom nice size but most important the bed was comfy
Stayed 1 night in Jun 2025