Breakfast was good but a bit expensive. The check in did not work abd there was no sign to say this which was annoying on arrival
Some of the staff wrre lovely and really interested in the guest's experience. Everything was central from the hotel which was great
My stay at this hotel was awful. It was in the process of being renovated which, had I known in advance, I would not have stayed here. At around 7AM I was woken up by loud machinery directly outside my hotel room. The area outside the hotel was full of builders, The on site restaurant was shut and so there were no breakfast facilities, which I had been relying on being available. I was given an insincere apology and was refused a refund by the very rude staff member hiding in a back office. Not good at all.
The fact that the hotel was undergoing refurbishment was not mentioned anywhere when booking. I was woken up at 7AM by loud machinery and builders directly outside my room. The restaurant was also closed for refurbishment and so there was no breakfast available despite the property advertising that there was. When I mentioned this to the reception staff, she was totally not interested and just stated that there would be no refund. The rudeness of the staff and the current state of the property made my stay very unpleasant.
No restaurant and no breakfast, undergoing refurb!
A disappointing stay mainly as a result of false advertising. The hotel is currently under refurbishment which means there is no breakfast, or dining facilities.
The room itself was lovely, well decorated and comfortable no problem with that but we paid ÂŁ221 for just a room and a bed!
The hotel did contact us via email after I made my booking but I had booked a non-refundable stay so couldnât change. They also did offer a takeaway breakfast option but as a family we wanted the chance to have a good hearty breakfast before a long walk and then the chance to relax in the restaurant in the evening.
So for that really disappointing.
Once finished I am sure this place will be lovely, but be warned until the 6 October there is no restaurant which is very different to the advertising on Hotels.com
Katrina was such a key part in making my stay here so lovely! After a long day of traveling I was put in a room that was very hot and after simply asking her for a fan, she not only provided one but also was able to change my room to one that was a lot cooler.
It was very hard to find anyone working on the reception. The staff once in attendance were helpful and polite. The breakfast was good with the average English breakfast options available. There was however not much of a variety of vegan options.
Lovely place to stay the night whilst we were visiting Chatsworth House. Nice and quiet ample parking. The room was really clean and everything we needed was provided even a fan which was a god send as the weather was sweltering. Had a perfect nights sleep. The staff were amazing and extremely friendly both at the reception and in the restaurant. We had both and evening meal and breakfast the food was lovely, hot and well prepared. We had drinks in the garden over looking the beautiful field's so peaceful. Would thoroughly recommend.
It was ok I've stayed in much better for the Money. Only one towel between two of us shower gel was coming out of dispenser in very small amounts. We had to pay early check in fee for less than two hours early we were on top floor and as we traipsed around to out room we saw no one cleaning any rooms. There were a few poor areas in the bathroom with missing silicone.