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Mi Kasa Tu Kasa Bacalar by Nah Hotels

3.5 star property
VIP Access

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Deluxe Room | 1 bedroom, premium bedding, in-room safe, individually decorated
Breakfast, lunch and dinner served
Premium Suite | Private kitchen
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Carretera Federal Bacalar-Buenavista, Reg 27 Lte 48 Fracc. Arroyo Blanco, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪11 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Place, Fort of San Felipe
    ‪5 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Premium Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Mi Kasa Tu Kasa Bacalar by Nah Hotels

Beachfront hotel with free breakfast and spa services
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and concierge services. Change of towels is available on request
Mi Kasa Tu Kasa Bacalar by Nah Hotels offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free toiletries. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. 35-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Bacalar hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Mi Kasa Tu Kasa Bacalar by Nah Hotels. During your stay, you'll be within walking distance of Lake Bacalar. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • 10 minutes on foot from Lake Bacalar and a 5-minute drive from Ecopark Bacalar
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and multilingual staff are also featured at Mi Kasa Tu Kasa Bacalar by Nah Hotels. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Bacalar hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Restaurante – This family restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch smart TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mi Kasa Tu Kasa Bacalar by Nah Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number EEC170518JC8

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel
Mi Kasa Tu Kasa Bacalar by Nah Hotels Bacalar
Mi Kasa Tu Kasa Bacalar by Nah Hotels Hotel Bacalar

Reviews

Mi Kasa Tu Kasa Bacalar by Nah Hotels Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 122 out of 175 reviews
Rating 8 - Good. 35 out of 175 reviews
Rating 6 - Okay. 12 out of 175 reviews
Rating 4 - Poor. 2 out of 175 reviews
Rating 2 - Terrible. 4 out of 175 reviews

Reviews

10/10 Excellent

Selina Amairani

Liked: Cleanliness, amenities, property conditions & facilities
The best most astetic place with great breakfast !
Stayed 3 nights in Jul 2025

10/10 Excellent

VERONICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in May 2025

10/10 Excellent

Myrna, Litchfield Park

Stayed 1 night in Apr 2025

10/10 Excellent

Myrna, Litchfield Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful and peaceful atmosphere.gorgeous water front on the lake with swings and kayaks included Very friendly staff. Breakfast included was delicious and well served portions with great coffee. Fruit, yogurt with granola, eggs served to order, toast with butter and strawberry preserve. This is paradise and will return again. 5 min ride to train Maya Station. 8 min ride to the town parks center, lots of restaurants and the taxi drivers all seemed very honest and did not over charge.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Mar 2025

8/10 Good

H.

Liked: Cleanliness, property conditions & facilities, room comfort
Nice spacious comfortable room with zero decor. Good access to Lake Bacalar for swim. Breakfast OK.
Stayed 1 night in Mar 2025

10/10 Excellent

CLAUDIO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a magical peaceful place surrounded by nature. The customer service was great with such a friendly staff. Was also greatly located. Highly recommend.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jo, Lafayette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon using our bathroom heard water pouring onto floor. The drain pipe was not attached. We reattached but had water all over the bathroom floor. If you bumped the sink, the drain pipe fell off. In the morning we could flush the toilet. Had to use our only drinking water to flush toilet. No lights outside our room. Going up two flights of stairs in the dark. No VIP benefits offered.
Stayed 3 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how clean everything looks!! The lake porch and the hamacas are amazing!! Emma makes feel welcome and she is very nice and friendly,,Lupita y conchita super stars!!!! Conchita cosina ricooo!! Gracias a todos!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort. Quiet and serene...
Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt like we stepped directly into paradise from the first moment we set foot at Mi Kasa Tu Kasa. The grounds, nature, and lagoon of course were breathtaking and Mi Kasa Tu Kasa was the perfect place to enjoy it from. The staff were very accommodating and helpful. We enjoyed the restaurant and generous complementary breakfast. The free kayaks and paddle boards were our favorite! Would definitely recommend to a family member or friend for a family or couples getaway.
Stayed 4 nights in Jan 2024

8/10 Good

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came with high expectations due to feedbacks from guests, got a little disappointed with the room, missing a table with chairs and place to put luggage, we had to leave all in the ground, they mentioned the bed is queen size but it is actually Matrimonial size 1.40m wide. Hotel staff very courteous and helpful, communication by WhatsApp with person running the hotel really helps, it is away from town so need a car or arrange taxi for any transportation to downtown. Nice deck to lagoon and breakfast simple but also good. The lagoon is realy nice and it worths the visit.
Stayed 4 nights in Jan 2024

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Francisco Villagomez del

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, clean and very very friendly. I would come back definitely.
Stayed 5 nights in Aug 2023

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the Bacalar lagoon it’s just beautiful. The staff is very friendly and knowledgeable. Food it’s great. We loved this hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AMAZING!!! It’s super quiet and the staff are very friendly, the food is DELICIOUS. The most beautiful thing is the lagoon view.
Stayed 3 nights in Jul 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel is amazing. The breakfast is great and the view of the lake is stunning.
Stayed 2 nights in Jul 2023

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful. Loved that we could walk up to the laguna and lay out or use the free kayaks or paddle boards. I would say the location isn’t the most ideal to walk to the center of bacalar. You have to drive 5min to get into town. Also, one of the female cooks couldn’t get my order right twice. I ordered the ahi tuna tostadas and she gave fried and oily octopus with plantains on 2 different days. The continental breakfast was free but very small portions. All in all it’s a beautiful place but can be a hassle since you have to drive into town for the sight seeing and food
Stayed 4 nights in May 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very relaxing and the team working here are amazing. Lots of great info about Bacalar and really friendly. Having kayaks and paddle boards included was perfect to get out on the lake. Highly recommend going to the pier in the morning to watch the sunrise
Stayed 2 nights in May 2023

10/10 Excellent

Guadalupe

Stayed 2 nights in May 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2023

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely surprise - looks so much better than in pictures. Lush garden property stretching all the way from main road down to the lakeside. The private pier was our personal highlight - did not want to leave after two days! Highly recommended!
Stayed 2 nights in May 2023

10/10 Excellent

Steven

Stayed 4 nights in Mar 2023

10/10 Excellent

Jacqueline H

Liked: Cleanliness, staff & service, property conditions & facilities
We will be back! Mi Kasa Tu Kasa was wonderful. The staff was pleasant and helpful at all times. The hotel is well maintained and very comfortable. I don’t have any negative things to say. We will be back indeed.