Very cute place with great staff and owners. The breakfast included was amazing. We were a little disappointed that there was no refrigerator in the room and the bathroom had an intense, unpleasant odor. We expected the lake to be closer based on the description, but overall, a great stay.
Really good place and quiet and peaceful
The installation are great and simple.
Few kilometer from downtown so if you like to walk, it will be perfect.
The host is great and really want you have good time. If you need help, he will be there for you.
I really recommend it.
I thought the place was quite, off the beaten path, yet close enough to the center, with nearby restaurants and also Cenote Azul. Plus it was comfortable and pleasant. Itâs true to photos and description. The host, Jose Luis was so gracious and bent over backwards to accommodate our every want and need. Breakfast is delicious and filling.
I am so sorry but I am not gable to remember the ladies name that checked us in but she was so helpful and so animated with her stories on what to do and where to go. She was just wonderful. There was another very kind and helpful person by the name of Jose! This man was extremely friendly and always asked up how our sleep was and how are mornings and evening were going. He even gave me the fan from him own room! Great place with amazing staff!
Across the street from the lake. Lovely spot, clean, and has a great breakfast. The staff is so kind. I was tired when I arrived, and the pool wasn't open. I was hot and disappointed and let it be known. It was beyond the call of duty, but they compensated me with a day-pass at a resort across the street. I had a delightful stay.
We stayed here for 3 nights, finding it is a bit tricky due to Maps not being accurate but once we did we were very pleased with everything. The staff is very friendly and the owner and the lady at the front desk are extremely tending. Our room was very nice and although it didnât have a TV (like all the other rooms) we found ourselves rarely finding a need for one since youâll be out and about for most of your stay. The breakfast was so good and is included, the parking is closed at night so your car or rental is secured through the night. 10/10 would come again.
It was an unique experience at the Zensus hotel. We had a very clean and cozy cabin in the middle of the nature. The bed was great and there was good airconditioning. Also the shower was perfect. Waking up with the sounds of the animals was fantastic.
There are a lot of things to do with the Lago Bacalar in front of the hotel. The neighbourhood is very safe and you can park your car at the hotel.
The breakfast was delicious, fresh and homemade. We wanted one day the breakfast a little earlier and that was no problem. Really enjoyed it.
Last but not least, owner and host Jose Luis. I can't remember a more friendly person in my life. He did everything for us and gave advise about everything. Always in for a chat. His last words to us were: 'I will miss you guys." So we do two, but we will come back for sure.
Lugar limpio, bonito, accesible pero sobre todo el Personal que te recibe son super amables y atentas siempre al pendiente de todo desde que llegas, el desayuno estĂĄ incluido muy bueno por cierto realmente te sientes como en casa! Recomendado ampliamente