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Shangri-La Chiang Mai

5.0 star property
VIP Access

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Photo gallery for Shangri-La Chiang Mai

Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Lounge
Daily buffet breakfast (THB 690 per person)
Front of property
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi

Explore the area

Map
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
  • Chiang Mai Night Bazaar
    ‪10 min walk‬
  • Tha Phae Gate
    ‪17 min walk‬
  • Warorot Market
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Horizon, Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Horizon, Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon, Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

View from property

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View

View from property

Deluxe Room, 2 Single Beds, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

View from property

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

View from property

Premier Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

View from property

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon, Premier Room, 2 Single Beds

  • 58 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Twin Room

Minibar, in-room safe, desk, blackout curtains

Premier Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Horizon Club Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Suite

Minibar, in-room safe, desk, blackout curtains

Executive King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room With Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room With Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout curtains

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Twin Room

Minibar, in-room safe, desk, blackout curtains

Horizon Club Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Premier King Room

Minibar, in-room safe, desk, blackout curtains

Horizon Club Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room With Pool View

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room With Pool View

  • Sleeps 3
  • 2 Single Beds

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  • Kids pool
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4.8 out of 5, Exceptional, (203)
The price is CHF 146
for 1 room
includes taxes & fees
27 Jul - 28 Jul
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About this property

Shangri-La Chiang Mai

Luxury hotel with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Shangri-La Chiang Mai offers 277 air-conditioned accommodations with fireplaces and minibars. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Chiang Mai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Chiang Mai. During your stay, you're just a quick walk from Art in Paradise. Enjoy features like free WiFi in public areas, free valet parking and a free shopping centre shuttle.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Treat yourself to body scrubs, manicures and pedicures or facials at Chi Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge
  • Free shopping centre shuttle service
Shangri-La Chiang Mai offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Chiang Mai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chiang Mai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Kad Kafe' – On-site restaurant.
China Kitchen – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 690 for adults and THB 345 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • China Kitchen
  • Kad Kafe'

Things to do

  • Basketball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Baby bath
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 690 for adults and from THB 345 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai

Shangri-La Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay at eh
Stayed 3 nights in Apr 2025

10/10 Excellent

Arun, Flemington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room a very comfortable and spacious, the Horizon club Concierge was excllent. We loved the breakfast and the restaurants. The only issue was the mosquitos in the lobby and restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shawn

Liked: Amenities
Very nice place to stay in. The pool Is fabulous
Stayed 4 nights in Mar 2025

10/10 Excellent

dipika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled with my family and my mom. We absolutely enjoyed our stay. Very close to the night market . Just a short ride via grab to anywhere in Chiang Mai . The best part of the hotel was the water play area for kids and the big bear that they give for kids in the room. The food and breakfast was though just average ( especially almost no good selection for vegetarians at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shanghai La is a beautiful hotel and the staff is amazing. I lost my iPhone on a TukTuk and Rody and Beau bent over backwards to contact the driver and he returned it. The grounds are lovely and we spent time by the gorgeous pool relaxing before our journey home!
Stayed 2 nights in Apr 2025

8/10 Good

shamim

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best

Everyone is so kind and any and every request you make they complete so quickly The beds here are pretty comfy but I am a mattress diva I guess, they brought me extra pillows to my room and I was able to create a fluffy oasis. Everyone does such an amazing job, the attention to service was perfect. The grounds are beautiful and the pool and gym are really fantastic. I wouldn’t book anywhere else in Chiang Mai, this experience was perfection.
Stayed 6 nights in Mar 2025

10/10 Excellent

Hyun Joon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel in downtown Chiang Mai. Convenient access to major attractions etc.
Stayed 5 nights in Mar 2025

10/10 Excellent

Prashath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and facilities were great. Definitely recommend for families.
Stayed 6 nights in Mar 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard, Lakeville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Mar 2025

10/10 Excellent

JIYEON

Stayed 4 nights in Mar 2025

6/10 Okay

Samuel James

Liked: Cleanliness, property conditions & facilities
Nice hotel nothing special
Stayed 4 nights in Mar 2025

10/10 Excellent

STEVEN RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. Friendly staff and loved the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Everything we expected it to be.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Was beautiful! Highly recommend if you're going to Chiang Mai
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Phetngam

Stayed 2 nights in Feb 2025

10/10 Excellent

Ali

Stayed 1 night in Mar 2025

10/10 Excellent

Ruben Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025

8/10 Good

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Thi Tuong Vy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location. Walkable to the main streets and but away from the noisey areas. Overall the property was well maintained and staff was friendly, however the only flaw was the the property condition was a little rundown. There was some stains on furniture and crack near the bathroom sink.
Stayed 3 nights in Feb 2025

10/10 Excellent

minnam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025