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Four Points by Sheraton Buffalo Grove

3.0 star property

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Photo gallery for Four Points by Sheraton Buffalo Grove

Lobby
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
900 West Lake Cook Road, Buffalo Grove, IL, 60089
  • Place, NCH - Northwest Community Healthcare
    ‪7 min walk‬
  • Place, Bowlero Buffalo Grove
    ‪3 min drive‬
  • Place, Raupp Memorial Museum
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Buffalo Grove

Suburban hotel with free local area shuttle and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Change of towels is available on request
Four Points by Sheraton Buffalo Grove offers 152 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Buffalo Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Buffalo Grove. During your stay, you're just a quick walk from NCH - Northwest Community Healthcare. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes on foot from NCH - Northwest Community Healthcare and a 3-minute drive from Bowlero Buffalo Grove
  • Free local-area shuttle service
Four Points by Sheraton Buffalo Grove offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A free area shuttle within 5.00 mi is available. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton Buffalo Grove. Free self parking is available.

This Buffalo Grove hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 13.95 for adults and USD 6.95 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 13.95 for adults and from USD 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Buffalo Grove Hotel
Four Points Sheraton Buffalo Grove
Four Points by Sheraton Buffalo Grove Hotel
Four Points by Sheraton Buffalo Grove Buffalo Grove
Four Points by Sheraton Buffalo Grove Hotel Buffalo Grove

Four Points by Sheraton Buffalo Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 877 reviews
Rating 8 - Good. 246 out of 877 reviews
Rating 6 - Okay. 89 out of 877 reviews
Rating 4 - Poor. 51 out of 877 reviews
Rating 2 - Terrible. 48 out of 877 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Elana

Stayed 2 nights in Sep 2025

8/10 Good

Slavisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was good hotel, clean and comfortable stay.
Stayed 1 night in Sep 2025

6/10 Okay

Mary D

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Mark

Travelled with family
The hotel needs some updating. It’s a decent place to stay. It was very conveniently located.
Stayed 6 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Staff & service
Very spacious High ceilings cozy beds
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marquita

Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

It is a wonderful hotel
Stayed 3 nights in Aug 2025

8/10 Good

Mark Vincent

Stayed 1 night in Aug 2025

4/10 Poor

Kathy

Disliked: Cleanliness, property conditions & facilities
Basic hotel with pleasant staff and comfortable bed. Rates were inflated/overpriced for holiday weekend and room/property is run down, bathroom extremely small, limited cable (TV was not working when I checked in) and lighting. Convenient location to family but will not be choosing this spot for next visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Tiesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Joon

Business traveller
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

atif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room. It’s nice clean and big.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Good night sleep! AC & continuous fan worked great. Good coffee in am
Stayed 1 night in Sep 2025

10/10 Excellent

Vonkisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms easy access
Stayed 1 night in Aug 2025

2/10 Terrible

Samira

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets, ants infestation in beds, dressers, floor. When I woke up at 3 AM ants were crawling all over me and my kids mind you I was leaving at 5AM. The lady at the front desk says well why didn’t you get another room I said I didn’t realize it would be an ant infestation when I went to sleep. Contacted management no answer, sent two emails, they said nothing about my refund but they said oh I’ll tell housekeeping about this. Housekeeping can’t fix a construction problem ants are getting in due to insulation issues in the wall and windows. DO NOTTTTTTTT BOOK HERE!!!!!!!!!!!!!!! The pictures are lies. It’s dreary and dingy. I will be contacting the BBB and submitting photos and videos! I will be awaiting my refund!
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay here 4 nights housekeeping never came not once . Travel with 3 kids and the KIDS found a dirty condom on the floor . Manger offered points .
Stayed 4 nights in Aug 2025