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Hilton Garden Inn Chicago Central Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Central Loop

Restaurant
Restaurant
2 bars/lounges
Garden
In-room safe, desk, laptop workspace, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
245 S Franklin St, Chicago, IL, 60606
  • Place, Skydeck Ledge
    ‪2 min walk‬
  • Place, 311 S Wacker Dr
    ‪2 min walk‬
  • Place, Willis Tower
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View)

View from room

Deluxe Room, 1 King Bed (Landmark View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

View from room

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(72 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed (Landmark View)

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds (Landmark View)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom (Roll-In Shower)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 2,735 reviews
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includes taxes & fees
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About this property

Hilton Garden Inn Chicago Central Loop

2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Chicago Central Loop's great location. During your stay, you're just a quick walk from Willis Tower. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a 24-hour business centre, 2 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Willis Tower and 14 minutes on foot from Millennium Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Chicago Central Loop also features a fitness centre, a television in common area, and a lift. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hilton Garden Inn Chicago Central Loop has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 75 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self-parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 945 out of 1305 reviews
Rating 8 - Good. 222 out of 1305 reviews
Rating 6 - Okay. 78 out of 1305 reviews
Rating 4 - Poor. 19 out of 1305 reviews
Rating 2 - Terrible. 41 out of 1305 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Monay

Liked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Kylah

Disliked: Cleanliness, amenities
bed bugs
Stayed 1 night in Dec 2025

10/10 Excellent

Young ju

Stayed 2 nights in Dec 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great environment and staff was great! Will stay here again!
Stayed 1 night in Dec 2025

6/10 Okay

john

Travelled with family
Liked: Cleanliness, staff & service
Warmer water in the showers and available ice machines.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leonya

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was pleasant.
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2025

10/10 Excellent

Brittney

Stayed 2 nights in Dec 2025

10/10 Excellent

Nai Keung, Troy

Stayed 1 night in Dec 2025

8/10 Good

Kenny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

MARY, Buffalo

Liked: Cleanliness, property conditions & facilities
Great room.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect!! Staff was awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Glyndale

Liked: Cleanliness, staff & service, amenities
Tha room was spotless, The room smelled fresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Ximena

Stayed 2 nights in Dec 2025

6/10 Okay

Chole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was my first time at this hotel everything was fine but the thing is they ask for a “security deposit” of $225 that when I booked it didn’t say anything about a security deposit sooo for that part it wasn’t a good experience.
Stayed 3 nights in Dec 2025

4/10 Poor

Donique

Travelled with family
Disliked: Amenities, property conditions & facilities
there was no hot water to shower, when i told front desk they weren’t helpful. shower was awful
Stayed 1 night in Nov 2025

10/10 Excellent

Titus, Lawrenceville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff was super friendly and accommodating. The grounds and room was clean and the Bed was comfy. I would stay here again. Had a good stay
Stayed 2 nights in Nov 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
cleanliness of room was an issue. dried stuck-on soap on the shower floor. none of the table surfaces had been cleaned, as there were sticky spots like someone had been eating near the TV and also at the nightstand. shiny, dried uo stain detected on the fitted sheet and tge actual sheet. i washed the sheets myself in the laundry room. long black hairs stuck into the comforter
Stayed 1 night in Dec 2025

8/10 Good

Dena

Travelled with family
Stayed 3 nights in Dec 2025