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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Sports facility
Exterior
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(230 reviews)
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(113 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, blackout curtains

Premium King Room

  • Sleeps 2

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Corner King Room

  • Sleeps 2

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Corner King Room

  • Sleeps 2

View all photos for Mobility Hearing Accessible Corner King Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Rollin Shower

  • Sleeps 2

View all photos for Mobility Hearing Accessible Two Queen Room with Rollin Shower

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Two Queen Room with Rollin Shower

  • Sleeps 4

View all photos for Mobility Hearing Accessible Corner King Room with Tub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible Corner King Room with Tub

  • Sleeps 2

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible King Room

  • Sleeps 2

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Two Queen Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible Corner King Room

  • Sleeps 2

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4.4 out of 5, Excellent, 2,200 reviews
The price is CHF 74
includes taxes & fees
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About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel with a restaurant, steps from State Street
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hilton Garden Inn Chicago Downtown South Loop's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shang Noodle
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from State Street and 13 minutes on foot from Lake Michigan
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Shang Noodle – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 5 to 10 for children
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1134 out of 1829 reviews
Rating 8 - Good. 407 out of 1829 reviews
Rating 6 - Okay. 154 out of 1829 reviews
Rating 4 - Poor. 63 out of 1829 reviews
Rating 2 - Terrible. 71 out of 1829 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Sydney

Stayed 3 nights in Oct 2025

8/10 Good

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our visit. Helpful staff.
Stayed 3 nights in Oct 2025

8/10 Good

William

Stayed 2 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Stayed 6 nights in Sep 2025

2/10 Terrible

Twaunette

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely helpful. My girlfriend booked one night originally. I added two additional nights two weeks later. Front staff was able to coordinate the two when we arrived, so we wouldn't have to pack and move to a different room between room bookings. Thank you so much!
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities
Valet parking only and the hotel ran out of spaces. Had to park a block away.
Stayed 3 nights in Oct 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for a Bears game. I asked for a room that had no pets stay in it. They said they had to deep clean our room because pets stayed in all the rooms. All rooms should get a deep cleaned and shouldn’t there just be rooms where only pets stay. Other than that it was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was super spacious. The staff was wonderful with keeping our bags safe and easily checking in. Would 100% go back to Chicago and stay at the Hilton Garden Inn.
Stayed 3 nights in Oct 2025

10/10 Excellent

Devynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, valet parking was busy but efficient, walkable to may establishments, great for access to south loop activities
Stayed 1 night in Oct 2025

8/10 Good

Janice

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was okay. The room was spacious and cute, but the bathroom smells. The floor hallway also smelled bad and the noise... you could hear everything, maybe because our room was next to the elevator, and close to the train. It was an affordable option, so if you're okay with some noise and just need like two nights, go for it!
Stayed 2 nights in Oct 2025

8/10 Good

McKenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I recently stayed here for a couple of nights on a getaway trip and for a concert. We enjoyed the room and the staff were very helpful! We had never been to Chicago before so they were wonderful at helping us. The only complaint we had was that the valet fee to park was $70 per night and there weren’t really any other parking options, so be prepared for that. But we enjoyed our stay overall!
Stayed 2 nights in Oct 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Derrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and staff was very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, perfect for the marathon stat & finish. Good rooms, beds, showers and gym / pool. Would have no hesitation in recommending this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

morghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness
This hotel was great - beautiful city views! The customer service was pretty poor - they only clean rooms every other day and leave water in the rooms that you need to pay for unless you have a certain status. The staff at the front desk also were pretty resistant to helping with anything - anytime I asked a basic question they didn’t know and brushed me off. They dont do late checkout requests until the morning of checkout, which is stressful. The morning of my checkout, I was then told they don’t do late checkouts at all, which is untrue, and I eventually was able to check out late.
Stayed 2 nights in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a wonderful location of Chicago!
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Very convenient. The restaurant on site had an amazing breakfast.
Stayed 4 nights in Oct 2025

10/10 Excellent

O

Stayed 1 night in Sep 2025