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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Sports facility
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for 2 Queen Beds Room

Premium bedding, in-room safe, desk, blackout curtains

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(241 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(121 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Premium With In-Room Drink

Premium bedding, in-room safe, desk, blackout curtains

2 Queen Premium With In-Room Drink

  • Sleeps 4
  • Free Wi-Fi

View all photos for Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

Premium bedding, in-room safe, desk, blackout curtains

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2
  • Free Wi-Fi

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Corner King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Hearing Accessible Corner King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

Premium bedding, in-room safe, desk, blackout curtains

King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

View all photos for Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout curtains

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room-Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room With Two Queen Beds-Hearing Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible Corner King Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hilton Garden Inn Chicago Downtown South Loop

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hilton Garden Inn Chicago Downtown South Loop's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shang Noodle
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Lake Michigan and Grant Park
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Shang Noodle – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 5 to 10 for children
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1238 out of 1969 reviews
Rating 8 - Good. 423 out of 1969 reviews
Rating 6 - Okay. 166 out of 1969 reviews
Rating 4 - Poor. 66 out of 1969 reviews
Rating 2 - Terrible. 76 out of 1969 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Justin

Stayed 2 nights in Jan 2026

6/10 Okay

Briley

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was wonderful, had a fridge that actually worked compared to other stays. View was amazing! Pool area was kind of dirty because people would leave their dirty/wet towels behind. Staff was kind and helpful. Only wish they’re was a non valet option. Overall, stay was lovely and appreciate the accommodations.
Stayed 2 nights in Jan 2026

8/10 Good

Hanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and updated--and had a spectacular view. It was a great welcome to Chicago.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tyshawn

Stayed 4 nights in Jan 2026

6/10 Okay

leandrew, Chicago

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There needs to be an atm on site we’re forced to go outside the hotel for change to use washer and dryer then we have to get coins in 10$ amounts makes no sense
Stayed 5 nights in Jan 2026

10/10 Excellent

Joshua

Stayed 5 nights in Jan 2026

8/10 Good

Olivera

Liked: Cleanliness, amenities, property conditions & facilities
It was very good stay. Very friendly and helpful staff, and cosy newly furnished rooms
Stayed 1 night in Jan 2026

10/10 Excellent

DONATUS

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel to stay in. I love the views.
Stayed 3 nights in Jan 2026

10/10 Excellent

Camaysia

Stayed 2 nights in Jan 2026

6/10 Okay

Jada

Overall, our stay was decent and the hotel had a quiet, pleasant atmosphere. Check-in was smooth, and every staff member we interacted with was kind and welcoming. The pool and hot tub were both clean and well-maintained, and while Expedia mentions a hot tub in the fitness center, it’s actually located in the same area as the pool, which was still very nice. That said, there were two issues that ultimately impacted our experience. When we first arrived, we noticed hair in the shower. While this may not be a major concern for some, a clean room should also mean a clean bathroom, especially in a space meant for personal hygiene. We notified the front desk, and they were very accommodating — they offered to switch our room or send someone up to clean it. We opted to have housekeeping take care of it while we stepped out for the evening. Housekeeping did come to clean the shower, however the interaction afterward was disappointing. The staff member implied that there was no hair present and suggested the issue was simply staining from hair dye. While the shower itself did have some red staining, that was not the concern. There was visible hair on the floor, which was also documented in photos. We would have been perfectly satisfied with a simple apology and resolution, but the insinuation that we were being dishonest was frustrating and unnecessary. The only other downside was the snack bar. The booking information shows a well-stocked snack area, but during our entire stay it wa
Stayed 3 nights in Jan 2026

4/10 Poor

Candace

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty! Lots of extra additives $. No breakfast. No towels at pool. And dirty ring of a grime around the hot tub. Disgusting! Would never go back!!! EVER!!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Marvin, East Providence

Stayed 3 nights in Jan 2026

8/10 Good

Asusena

Stayed 3 nights in Jan 2026

10/10 Excellent

Pascual

Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholaus Austin

Hotel was nice. The front desk was very helpful. Be sure to get a city view room. The views are amazing
Stayed 3 nights in Jan 2026

8/10 Good

Marlise

Stayed 3 nights in Jan 2026

10/10 Excellent

Estella

Stayed 2 nights in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 4 nights in Jan 2026

10/10 Excellent

Claire

Travelled with partner
Liked: Amenities, property conditions & facilities
Room could have been cleaner, but it was a nice place and had a nice view of the city
Stayed 2 nights in Jan 2026

10/10 Excellent

Tanja

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Staff was friendly and helpful. Room was clean. The red chicken curry (Leyia) was delicious.
Stayed 2 nights in Jan 2026

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very expensive incidental fee. It was very hard to get out of the parking garage is around.
Stayed 3 nights in Jan 2026

2/10 Terrible

Tracy

Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
Incredible, helpful front desk staff. Really enjoyed my stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay there, the bed and the pillows were so comfy, and we enjoyed the pool area. The location is amazing, walking distance to so many attractions. We will definetly come back for summer time.
Stayed 3 nights in Jan 2026