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Holiday Inn Chicago - Schaumburg by IHG

3.5 star property

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Photo gallery for Holiday Inn Chicago - Schaumburg by IHG

Property amenity
Interior
Exterior
Indoor pool
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1998 North Roselle Road, Schaumburg, IL, 60195
  • Place, Schaumburg Medieval Times
    ‪5 min walk‬
  • Place, Harper College
    ‪2 min drive‬
  • Place, Schaumburg Convention Center
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Free toiletries, hair dryer, towels, soap

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Communication, Transfer Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Transfer Shower (Communication, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Transfer Shower (Mobility, Transfer Shower)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Transfer Shower (Mobility, Transfer Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room - Mobility Access Roll in Shower/Non-Smoking

  • Sleeps 2

King Suite

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 2

Queen Room with Two Queen Beds - Mobility Access/Bathtub

  • Sleeps 4

Standard Room, 2 Queen Beds

  • Sleeps 4

Premium Room 2 Queen Beds

  • Sleeps 4

Premium King Room

  • Sleeps 2

Mobil Access Premium King Room with Tran Shower

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Suite With Sofa Bed

  • Sleeps 2

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About this property

Holiday Inn Chicago - Schaumburg by IHG

Hotel with free parking, near Schaumburg Medieval Times
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Holiday Inn Chicago - Schaumburg by IHG offers 137 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago - Schaumburg by IHG. During your stay, you'll be within walking distance of Schaumburg Medieval Times. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • 11 minutes by foot from Schaumburg Medieval Times and a 4-minute drive from Harper College
Holiday Inn Chicago - Schaumburg by IHG offers its guests an indoor pool and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Chicago - Schaumburg by IHG. Free self parking is available.

This 3.5-star Schaumburg hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
On-site venue – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 600 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (142 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday, Tuesday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 for adults and USD 8.00 to 12.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Schaumburg By Ihg
Radisson Hotel Schaumburg
Holiday Inn Chicago Schaumburg
Holiday Inn Chicago Northwest Schaumburg
Holiday Inn Chicago Schaumburg an IHG Hotel
Holiday Inn Chicago - Schaumburg by IHG Hotel
Holiday Inn Chicago - Schaumburg by IHG Schaumburg
Holiday Inn Chicago - Schaumburg by IHG Hotel Schaumburg

Holiday Inn Chicago - Schaumburg by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 512 out of 999 reviews
Rating 8 - Good. 255 out of 999 reviews
Rating 6 - Okay. 111 out of 999 reviews
Rating 4 - Poor. 52 out of 999 reviews
Rating 2 - Terrible. 69 out of 999 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon L, Kane

Business traveller
Liked: Cleanliness
The staff was great. Bartender super personable. Was a great place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Abobakr

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Disliked: Room comfort
The fan didn't work.
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
clean room. polite staff. close to shopping and restaurants
Stayed 5 nights in Oct 2025

10/10 Excellent

Tannesha

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Oct 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable for our limited overnight before flying out. Next to highway, so be prepared with ear plugs or sound machine (used our cell phone Better Sleep app on green noise and slept great). Ample parking, friendly staff, convenient to ORD.
Stayed 1 night in Sep 2025

6/10 Okay

Yuvaraj

Travelled with family
Disliked: Cleanliness, staff & service
My room was not serviced and I did not receive fresh towels for the duration of my three-night stay, despite repeated requests. When I spoke with the manager about these issues, they were unwilling to acknowledge the mistakes and their attitude was unprofessional. As an IHG member, I am very disappointed with the service I received and the way my concerns were handled. This experience has unfortunately made me reconsider booking with Holiday INN Schaumburg hotel in the future.
Stayed 3 nights in Oct 2025

2/10 Terrible

Matthew Kettle

Business traveller
I actually need a refund. They sold our room and we couldn’t even check in. They had told Matthew that they were refunding it but I haven’t seen anything yet. Feel free to E-Mail me at Rob@ice flooring or call me back at 1-608-751-4454
Stayed 1 night in Oct 2025

2/10 Terrible

Kyle

They accepted my Expedia reservation then called me and told me it was full... Now they won't process my refund.
Stayed 1 night in Oct 2025

2/10 Terrible

Sweety Pie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Chicago often and usually stay in the Schaumburg area, but this was by far the worst hotel we’ve stayed in. First, the pool was closed, which was a big disappointment. The customer service was terrible — when we asked for housekeeping, we were told it was “by request,” but when we called to have our room cleaned, the staff said there was no housekeeping available and only offered a towel change. The room wasn’t clean when we arrived — my son even found a piece of a snack wrap on the floor. The staff were unfriendly and unhelpful throughout our stay. Unfortunately, we won’t be returning to this hotel.
Stayed 3 nights in Oct 2025

2/10 Terrible

Eugenio

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Mykia

Travelled with family and small children
Disliked: Amenities
I wasn’t able to check into my room until after 5pm when check-in is at 3pm. I was told housekeeping was in there. Only to get in the room and there was a broken window. The bar was closed and so was the pool. My over experience wasn’t a good one.
Stayed 1 night in Oct 2025

6/10 Okay

Ebonye

Liked: Room comfort
Disliked: Staff & service
I can tell the bed Linens were not changed there were hairs and crumbs and things of that nature on the beds. The shower water went completely cold, ice cold, and I told the front desk. All they said was sorry about that and did nothing to resolve the issue.
Stayed 1 night in Oct 2025

6/10 Okay

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service
The property was clean for the most part. The property could use some updates. The a/c was not functioning properly but worked. The desk clerk at checkout was not very pleasant. I usually get a itemized bill receipt but I didn't. The elevators were extremely slow. The beds and bedding were comfy. The carpets had stains and hair was still in the shower from previous customers. It wasn't the IHG level that I am accustomed to.
Stayed 3 nights in Oct 2025

4/10 Poor

Anusha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance service could be better, we didn’t get room service for 3 days long stay
Stayed 2 nights in Oct 2025

2/10 Terrible

Kelvin

Stayed 1 night in Sep 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but the room was perfect. Everything was clean and we had no problem checking in or out. Very convenient to all of the activities we were doing.
Stayed 1 night in Oct 2025

6/10 Okay

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Abysmal WiFi.
Stayed 1 night in Oct 2025

2/10 Terrible

Dhairya

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking was safe but not worth spending this amount of money for this type of room ! It didnt had a hairdryer also
Stayed 1 night in Oct 2025