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The Chicago Hotel Collection - Magnificent Mile

4.0 star property

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Photo gallery for The Chicago Hotel Collection - Magnificent Mile

Rooftop terrace
Lobby sitting area
Exterior
Outdoor wedding area
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
166 E Superior Street, Chicago, IL, 60611
  • Ann and Robert H. Lurie Children's Hospital
    ‪2 min walk‬
  • Water Tower Place
    ‪2 min walk‬
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, City View

7.6 out of 10
Good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Plaza)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Plaza)

7.8 out of 10
Good
(17 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, City View

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Saint Clair)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Saint Clair)

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Saint Clair)

1 bedroom, premium bedding, in-room safe, desk

Suite, Multiple Beds, Accessible (Saint Clair)

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Plaza)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible (Plaza)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plaza)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Plaza)

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View (Saint Clair)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View (Saint Clair)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Chicago Hotel Collection - Magnificent Mile

Hotel with a restaurant, steps from Ann and Robert H. Lurie Children's Hospital
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, a 24-hour front desk and express check-out. Housekeeping is available on request.
The Chicago Hotel Collection - Magnificent Mile offers 216 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Chicago Hotel Collection - Magnificent Mile's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include multilingual staff, a lift and TV in a common area
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Ann and Robert H. Lurie Children's Hospital and 5 minutes on foot from Water Tower Place
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and express check-out are also featured at the business-friendly The Chicago Hotel Collection - Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Lobby Bar – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 75 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • Evening entertainment
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels
  • Hulu
  • IPod dock
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60611

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chicago MileNorth
MileNorth
MileNorth Chicago
MileNorth Hotel
MileNorth Hotel Chicago
Affinia Chicago Hotel Chicago
Affinia Hotel Chicago
Chicago Affinia Hotel
Cambria Hotel Chicago Magnificent Mile
Cambria Chicago Magnificent Mile
Cambria Hotel Magnificent Mile
Cambria Magnificent Mile
Cambria Hotel Suites Chicago Magnificent Mile
Hotel 166
Hotel Audrey
Cambria Hotel Chicago Magnificent Mile

The Chicago Hotel Collection - Magnificent Mile Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 540 out of 1184 reviews
Rating 8 - Good. 190 out of 1184 reviews
Rating 6 - Okay. 152 out of 1184 reviews
Rating 4 - Poor. 116 out of 1184 reviews
Rating 2 - Terrible. 186 out of 1184 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Lisa, Forsyth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was over worked. Elevators are a real problem. Can be a 20 min wait each direction to get breakfast. They gave us 6 waters, which is nice but does not make up for the angry staff who are tired of being yelled at all day.
Stayed 1 night in May 2025

2/10 Terrible

Azalea

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Azalea

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No great experience, hidden frees at check in, elevator wait was to long during rush our, no cheap parking near by
Stayed 2 nights in May 2025

4/10 Poor

Daniel

I have

The Long lines at front desk
Stayed 1 night in May 2025

6/10 Okay

Jissel

The property is nice and clean. My only complain would be that when I made our reservation it didn’t say anything about two different packages so when we tried to eat breakfast the next morning we couldn’t because we got the $49 package not the $80 so you have to pay $25 pero adult and $12 per child.
Stayed 2 nights in May 2025

2/10 Terrible

Gerardo, Kansas City

Stayed 3 nights in May 2025

2/10 Terrible

AMANDA, MORAVIA

Stayed 1 night in May 2025

4/10 Poor

Edward, Lincoln

Disliked: Staff & service, property conditions & facilities
Attempted to contact the property on 8 occasions to make a room request prior to arrival. Started the process a full 3 months prior and never heard from them. I emailed, text (their “preferred method”), and called several times. Nobody ever returned my messages. Room was ok but will never stay here again due to poor customer service.
Stayed 3 nights in May 2025

4/10 Poor

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Keisha

Stayed 1 night in May 2025

10/10 Excellent

Nattinee

Stayed 1 night in May 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location
Stayed 5 nights in May 2025

4/10 Poor

Lindsey

Travelled with group
Disliked: Staff & service

BEWARE

BEWARE!!! When you get there they are going to charge you in additional $250 in hotel fees!!!! Not just the fees you pay on here which are already insane. There they hit you again! They charge an 89.95 daily resort fee and I have no clue what you get for this. They say you get a $50 restaurant.com gift card but we could never redeem it, and some people in our party never received it. They do not clean the rooms or give you new towels. Apparently for 89.95 a day you get 6 bottles of water! The rooms were decent rooms, the location to magnificent mile and transit is really good. That is really all for this Hotel. The roof top bar wasn’t open, however the space is a nice outdoor space. The hotel smells like weed everyday all day. There were only 2 of the staff that were friendly.
Stayed 2 nights in May 2025

6/10 Okay

Jerry

Stayed 2 nights in May 2025

6/10 Okay

AMANDA, MORAVIA

Travelled with family, Business traveller
Disliked: Staff & service
We really enjoyed the location of the hotel which is perfect! But I would not recommend staying here since the hotel has so many hidden fees that they surprise you when you arrive. Please be careful!!!! I think there might be better options for what you end up paying..!! Very disappointing
Stayed 4 nights in May 2025

10/10 Excellent

Janice A Calfas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Johnnesha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So where do I start? I stayed here May 16-18th. I came to Chicago for the Beyoncé concert once she announced her tour. I got this room literally days later the price went up so I’m thinking like OK. I got it for a good price. When I booked my room on Expedia, it was $207 a night. So I’m like OK I’ll be paying like almost $500 for two nights which I thought was pretty decent. Fast-forward to May 16th when I get to Chicago. I was checking in and the guy told me I had a balance of $336 and also a holding fee of $125. So immediately I’m pissed. Because there’s no way that I should be paying an extra $336. So as I asked him to print a receipt and show me exactly what I’m paying for apparently there’s a $89+ tax accommodation fee per night, in which I should’ve seen when I checked out on Expedia, which also means it’s a hidden charge because it should definitely be right there. Not to mention the lady in line behind me said she booked on Expedia as well and where were the extra fees then. The crazy part about it is me and my friend booked our room the same day “on Expedia”. They didn’t charge her all the fees that I got charged when she checked in. Also, which means they pick and choose who they charge these fees too! So I get home and I reach out to Expedia and they send me this “We wanted to follow up after our last conversation, where you asked us to reach out to the property for the extra charge. We have called the property and they inform that you have taken mandatory s
Stayed 2 nights in May 2025

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pumpkin to Prom!!!

I had an interesting experience with this hotel. Everything that vould go wrong did. It was the amazing customer service given by Jessica, Raymond and the check in clerk who is a hugger!!!! They turn my son's prom experience into a night to remember. Thank you for being kind, understanding and accommodating. It doesn’t matter about the opportunities that happened before I spoke to Jessica and the team...Thank you for giving my son who has autism a Prom night to remember!!!!
Stayed 1 night in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

2/10 Terrible

Abobakr

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
So disappointed. The location of the hotel is amazing but we booked a king suite and they had overbooked and only gave us a double queen. The halls are very loud at night and the bathroom door is frosted glass so any light in the bathroom lights up the whole room at night.
Stayed 2 nights in May 2025

4/10 Poor

Charles

Stayed 2 nights in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

2/10 Terrible

Christian

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very disappointed with my recent stay at The Chicago Hotel Collection. Several issues made the experience frustrating and uncomfortable: The receptionist at check-in was rude and passive-aggressive. We were barely informed about the mandatory amenity fee, and when we asked questions, we were threatened with cancellation of our booking. Housekeeping was supposedly only offered on the third night, yet we stayed three nights and never received service. On checkout day, I was charged an unexpected $25. I had already paid everything at check-in, and the front desk couldn’t explain the additional fee. It’s been over 48 hours since checkout, and I still haven’t received my deposit refund. This was a very disappointing experience and not what I expect from a property listed on Expedia
Stayed 3 nights in May 2025

10/10 Excellent

Troy

Stayed 2 nights in May 2025