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Hotel Chicago Downtown, Autograph Collection by Marriott

4.0 star property

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Photo gallery for Hotel Chicago Downtown, Autograph Collection by Marriott

Exterior
Reception
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
333 N Dearborn St, Driveway Entrance at 350 N State St, Chicago, IL, 60654
  • Place, Chicago Theatre
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(55 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(67 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(80 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Chicago Downtown, Autograph Collection by Marriott

Riverside hotel with restaurant, steps from State Street
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Change of towels is available on request
Hotel Chicago Downtown, Autograph Collection by Marriott offers 354 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Chicago Downtown, Autograph Collection by Marriott. During your stay, you're just a quick walk from Chicago Riverwalk. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from State Street and 5 minutes on foot from Chicago Riverwalk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Chicago Downtown, Autograph Collection by Marriott. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Hotel Chicago Downtown, Autograph Collection by Marriott has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 84 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: USD 20 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bowling alley
  • Gym

Family friendly

  • Bowling alley
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay
  • Destination fee: USD 29.31 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 25 per person
  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Valet parking fee: USD 84 per day (in/out privileges)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Autograph Collection
Hotel Chicago Downtown
Hotel Chicago Downtown Autograph Collection
Hotel Sax Chicago
Hotel Chicago Downtown Autograph Collection
Hotel Chicago Downtown, Autograph Collection by Marriott Hotel
Hotel Chicago Downtown, Autograph Collection by Marriott Chicago

Hotel Chicago Downtown, Autograph Collection by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Amenities
Great staff, clean room. Overall great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Good location for all things in River North
Stayed 1 night in Aug 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Staff was so friendly and very helpful. Early check in was a great favor. Bar staff was excellent
Stayed 4 nights in Oct 2025

6/10 Okay

Emma

Liked: Staff & service
Staff were very friendly, however this hotel is too expensive for it’s actual value. Great location though.
Stayed 3 nights in Oct 2025

8/10 Good

Kevin

Liked: Staff & service
.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Amenities, property conditions & facilities
Nice clean room and great staff
Stayed 2 nights in Oct 2025

6/10 Okay

LaMariah

Stayed 3 nights in Oct 2025

6/10 Okay

Garry, Ballwin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had 2 rooms, 2 people in each room. There was only 1 bathrobe in each, no sleepers(they have run out, according to staff) Sign says Public parking, but you are getting husseled by "valet" to park with them($86 per day) or move the car.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arshad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Good service
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Richard at the front desk was very helpful, in fact every member of the staff & service we met went out of their way! Where do you find that? The food was delicious. Walking distance from the River architecturecruise.
Stayed 4 nights in Oct 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice location, walkable to many restaurants and theaters. Would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort

Very good stay

The room is pretty spacious and clean. I was satisfied. The only negative things that stuck out - the mattress is very firm which I didn't like. Also we called to request more pillows, the front desk person said they would be sent right up but no one ever came to the door.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fantastic, comfortable and clean. Staff were fantastic. I forgot my ID after checking in, and they took care of my lost and found item.
Stayed 1 night in Oct 2025

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location, super spacious rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and location. Walkable to several restaurants, theater and train.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonny

Stayed 2 nights in Oct 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location nice place would recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Chandra Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 2 nights in Oct 2025

8/10 Good

Benoit

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Clean room, very comfy bed, good bathroom. The food/drinks ordering site did not work. The room had essentials, but could provide a bit more - toothbrush, toothpaste, hairnet etc. It might not be as good for light sleepers as one can hear the city noise ls at any time.
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure staying at The House of Blues. Always my go to when staying in the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Romelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Close to everything. They even put out some goodies the morning of the marathon for the runners.
Stayed 2 nights in Oct 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff were really kind and accommodating. Would recommend.
Stayed 1 night in Oct 2025

4/10 Poor

Jennifer, New York

Disliked: Cleanliness, amenities, property conditions & facilities
The room was falling apart. Door stopper was coming off, wallpaper peeling off, scratches on both coffee tables, and the AC unit was just blowing cold air it was freezing at night. The only good thing about this hotel was the location other than that go to another hotel in the area.
Stayed 3 nights in Oct 2025