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Hotel Chicago Downtown, Autograph Collection by Marriott

Property class: 4

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Photo gallery for Hotel Chicago Downtown, Autograph Collection by Marriott

Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Reception
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
333 N Dearborn St, Driveway Entrance at 350 N State St, Chicago, IL, 60654
  • Place, Chicago Theatre
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(71 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(80 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Chicago Downtown, Autograph Collection by Marriott

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre. Change of towels is available on request
Hotel Chicago Downtown, Autograph Collection by Marriott offers 354 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Chicago Downtown, Autograph Collection by Marriott. During your stay, you're just a quick walk from Chicago Riverwalk. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Chicago Riverwalk and 7 minutes on foot from Michigan Avenue
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Chicago Downtown, Autograph Collection by Marriott. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10 AM.
Hotel Chicago Downtown, Autograph Collection by Marriott has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 84 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10 AM for a fee: USD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bowling alley
  • Gym

Family friendly

  • Bowling alley
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay
  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 25 per person
  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Valet parking fee: USD 84 per day (in/out privileges)
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Autograph Collection
Hotel Chicago Downtown
Hotel Chicago Downtown Autograph Collection
Hotel Sax Chicago
Hotel Chicago Downtown Autograph Collection
Hotel Chicago Downtown, Autograph Collection by Marriott Hotel
Hotel Chicago Downtown, Autograph Collection by Marriott Chicago

Hotel Chicago Downtown, Autograph Collection by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1008 reviews
Rating 8 - Good. 180 out of 1008 reviews
Rating 6 - Okay. 70 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shi Lynn

Stayed 2 nights in Jan 2026

8/10 Good

AnnMarie

Business traveller
Liked: Cleanliness, staff & service, amenities
Would recommend this hotel. Location is great on the water. Very friendly and helpful staff. Checkin was quick and efficient. Room was clean and spacious with fridge & coffee making facilities, iron and board, safe and hairdryer available. Only gripe and this is not a big deal but the rooms used to have an alarm clock that contained usb ports which is very useful for me as an oversees visitor wanting to charge phone etc. without using 2 pin adaptors etc. these clocks are no longer available and there are now no usb ports in the room, its not a big issue, but it would be convenient to have them back.
Stayed 1 night in Jan 2026

10/10 Excellent

Houssain

Stayed 1 night in Jan 2026

10/10 Excellent

Clifford

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Whole experience was great from check-in to checkout. Staff was courteous and helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Travelled with family and small children
Disliked: Amenities
Room not clean and they charge extra for everything. Probably will avoid in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

Dynesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing and the staff was very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Pastor, Ingleside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything was good
Stayed 1 night in Dec 2025

10/10 Excellent

renny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Sungerel

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Dana

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Stayed 2 nights in Dec 2025

10/10 Excellent

SHADIRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room and nice staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The rooms were clean, spacious and comfortable. The bartender was excellent and had a great sense of humor.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay! The staff is very friendly and helpful. I enjoyed how close we were to everything. It was the perfect place to stay for a Christmas trip of shopping, dining and seeing a show.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here a bunch of times now, whether I book directly with them or through a third party, I have always had great accommodations here. From staff, service, f and b as well. Great location in the city to get everywhere fairly easily. Will be back
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Perfect location for a Chicago weekend!
Stayed 1 night in Dec 2025

10/10 Excellent

Jolani

Stayed 1 night in Nov 2025

10/10 Excellent

Jolani

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, amenities and location.
Stayed 5 nights in Nov 2025

10/10 Excellent

Anna

Stayed 3 nights in Oct 2025

10/10 Excellent

Aubrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very impressed by the cleanliness of our room! We have had trouble with this recently at other hotels, so this was a nice change. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very pleasant and helpful. We will definitely be back.
Stayed 1 night in Nov 2025

6/10 Okay

Fred

Stayed 1 night in Nov 2025