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Hotel Riu Plaza Chicago

Property class: 4

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Photo gallery for Hotel Riu Plaza Chicago

The Riu Plaza Chicago Hotel facade with a grand entrance, large windows, and a modern architectural design.
Creator video
A modern hotel lobby with a central seating area, a reception desk, and a decorative wall with a unique design.
A bar area with a marble countertop, bar stools, and a variety of bottles.
A spacious lobby with a marble floor, a reception desk, and a glass partition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Place, Water Tower Place
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

A hotel room with a large bed, two bedside tables with lamps, a blue armchair, and a wall with a cityscape and abstract art.

Deluxe Room (Hotwire)

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a TV.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(300 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

A modern hotel room with a large bed, a desk, and a TV.

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.4 out of 10
Exceptional
(45 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Deluxe)

A hotel room with two beds, a desk, a chair, and a TV.

Family Room, Multiple Beds (Deluxe)

8.8 out of 10
Excellent
(39 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a wooden nightstand, a mirror, and a view of the city through large windows.

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(122 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Riu Plaza Chicago

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site. Change of towels is available on request
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 9 minutes on foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Skybar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Restaurante Desayuno – This restaurant only serves breakfast. Open daily.
Lobby Bar – On-site bar. Open daily.
Grab&Go – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 75 per day)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grab&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.5 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 75 per day(6562 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4054 out of 5120 reviews
Rating 8 - Good. 638 out of 5120 reviews
Rating 6 - Okay. 222 out of 5120 reviews
Rating 4 - Poor. 106 out of 5120 reviews
Rating 2 - Terrible. 100 out of 5120 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & breakfast was amazing.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jeniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great breakfast buffet to start the day.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff and great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an amazing location!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for our anniversary trip!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect, great staff and fantastic breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, breakfast buffet was fantastic Had a great stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

SOONHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, nice location and good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victoria Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast and the rooms were nice, big, and clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all around & extremely convenient to walkable things to do and places to eat.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; great roof top patio, amazing breakfast buffet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!! Staff was very helpful and breakfast was delicious. We will stay here again!!!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Lawanna

Liked: Cleanliness, staff & service
Perfect location... free hot breakfast was a nice option.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel - would come back and recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great breakfast Roof deck has a great view
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, nice bed , cleaned every day, fresh towels and breakfast was very very good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast included!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always cleaned and the breakfast was great and the rooftop was nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kaitlyn Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was phenomenal to have been included, the room was cleaned daily, and the location was perfect!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Wesit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities
Breakfast menu was fresh and delicious. We enjoyed our stay. Location is amazing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nereida Correa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel! Would stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and breakfast. Great location and beatiful view from floor 27 rooftop.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location !
Stayed 3 nights in Apr 2026