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Hotel Riu Plaza Chicago

4.0 star property

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Photo gallery for Hotel Riu Plaza Chicago

Front of property
Creator video
2 bars/lounges, rooftop bar
Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
150 East Ontario Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, State Street
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room (Hotwire)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(244 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.6 out of 10
Exceptional
(33 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe) | Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(104 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Hilton Chicago/Magnificent Mile Suites
Downtown Chicago
  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 4,349 reviews
The price is CHF 176
includes taxes & fees
27 May - 28 May
Hilton Chicago/Magnificent Mile Suites

About this property

Hotel Riu Plaza Chicago

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site. Change of towels is available on request
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Riu Plaza Chicago, you're just a quick walk from Michigan Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Michigan Avenue and 10 minutes on foot from Chicago Riverwalk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Riu Plaza Chicago.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Skybar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting).
Restaurante Desayuno – This restaurant only serves breakfast. Open daily.
Lobby Bar – On-site bar. Open daily.
Grab&Go – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grab&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.5 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Riu Plaza Chicago Hotel

Hotel Riu Plaza Chicago Chicago

Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3353 out of 4255 reviews
Rating 8 - Good. 550 out of 4255 reviews
Rating 6 - Okay. 182 out of 4255 reviews
Rating 4 - Poor. 87 out of 4255 reviews
Rating 2 - Terrible. 83 out of 4255 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing. The staff was very professional and went out of their way to ensure that we were comfortable. The rooms were spotless and modern. There isn’t on site parking and valet got expensive after a couple of day, but other than that— this is the perfect hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2026

10/10 Excellent

Destynee

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jenee Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, friendly staff, courier free
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeremy Brian

Liked: Cleanliness, amenities, property conditions & facilities
Loved it, great service and loved where the hotel was located for us.
Stayed 3 nights in Feb 2026

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, amenities
St Add very friendly, clean and great breakfast
Stayed 2 nights in Feb 2026

10/10 Excellent

Anjaleigh

Loved the staff and breakfast buffet. Clean rooms as well
Stayed 2 nights in Feb 2026

10/10 Excellent

Solomon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean. What stood out is the modern technology. It took a second to figure out certain things like the shower and the lights but it was refreshing and new. We loved everything about our experience. We’ll be coming back for the Rooftop restaurant.
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Very clean and updated. Super quiet as well. The large breakfast buffet was a pleasant surprise with fresh fruit, pastries, sliced meats , cheeses, as well as the traditional eggs, bacon , etc.
Stayed 2 nights in Feb 2026

6/10 Okay

Devlon

Liked: Cleanliness
The hotel was new and clean. The lobby is beautiful but the halls and the rooms feel a bit institutional. Also, only having two bottles of water provided for whatever your trip length is is very inconvenient. The only option is to buy $6-$8 water from the bar. 1 night = 2 bottles of water. 1 week, still just two bottles
Stayed 2 nights in Feb 2026

10/10 Excellent

IAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and good variety breakfast. Room was nice and clean. Good shower with nice pressure. Complimentary bag storage after checking out.
Stayed 5 nights in Feb 2026

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Location was perfect! Rooms clean and renovated and breakfast was AMAZING! Staff is really nice and friendly. Would love to stay there again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for my birthday weekend my husband planned for me on our business trip turned celebration from Florida. The thoughtfulness and detail of the birthday gestures was so well executed. Kudos to the amazing staff. From being greeted at the door, bellhop service, and the wonderful hospitality team. Beautiful clean hotel and wonderful staff that takes pride in welcoming their guests. Also, you will not be disappointed with the breakfast buffet, they do it right. Thanks Hotel Riu Chicago! Hi Lester! Thanks for chatting with us at breakfast.
Stayed 3 nights in Feb 2026

10/10 Excellent

Glen

Stayed 1 night in Feb 2026

10/10 Excellent

Sanjuana

Liked: Cleanliness, property conditions & facilities
Super bien
Stayed 3 nights in Feb 2026

10/10 Excellent

Johnson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room.
Stayed 1 night in Feb 2026

4/10 Poor

Cassie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First off the hotel is gorgeous! Here’s some of my pros: I love the complementary breakfast, the room was clean, and the staff was friendly. Now here’s my reason why they are receiving such a low rating…when we returned back from breakfast, we heard our room door open and it was a staff member walking in. She informed us that she thought we had checked out, even though it was hours before checkout time. So I called down to the front desk and informed them that we had not checked out yet. They told me that it was not a problem and they apologized. The front desk clerk also said she would inform the other staff that we had not checked out yet. But then it happened again! Another staff member walked into the room and said they thought we had checked out. She showed me the paperwork with a note next to the room number saying “checked out”. So I called the front desk again and told them that another staff member attempted to enter the room and at the time we were not fully dressed. They apologized again and they said a room key card was left in the express checkout so obviously they do not check that daily. We still have both room keys cards. Once we finally checked out, they did not accommodate us for the inconvenience. So as a heads up, please be mindful to put your extra lock on your door, especially knowing that they do not check that express check out key card box regularly. They could have possibly tossed all of our belongings out if we were still at breakfast!
Stayed 1 night in Feb 2026

10/10 Excellent

Azhani

Stayed 2 nights in Feb 2026

10/10 Excellent

Jaezylle

Stayed 5 nights in Feb 2026

10/10 Excellent

Tuvan

Liked: Cleanliness, staff & service, amenities
The room was spotless, all staff were friendly
Stayed 3 nights in Feb 2026

10/10 Excellent

Leidy carolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2026

10/10 Excellent

Robert, Springfield

Stayed 1 night in Feb 2026

10/10 Excellent

Beverly

Stayed 2 nights in Feb 2026

10/10 Excellent

Gonzalo

Stayed 1 night in Feb 2026