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Hyatt House Chicago West Loop

3.5 star property

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Photo gallery for Hyatt House Chicago West Loop

City view from property
Exterior
Lobby
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
105 N MAY STREET, Chicago, IL, 60607
  • Place, Union Park
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪11 min walk‬
  • Place, United Center
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Kitchenette

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room (Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

City view

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Multiple Beds (High Floor)

Fridge, coffee/tea maker

Studio, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 34 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (High Floor)

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

Fridge, coffee/tea maker

Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(23 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt House Chicago West Loop

Hotel with free breakfast, near United Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt House Chicago West Loop. During your stay, you're just a quick walk from Union Park. You'll find features such as free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from United Center and a few minutes from Millennium Park
  • Pets welcome for a fee (restrictions apply)
Hyatt House Chicago West Loop offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House Chicago West Loop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
On-site venue – bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 68 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
Property Registration Number 60607

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 717 out of 1093 reviews
Rating 8 - Good. 198 out of 1093 reviews
Rating 6 - Okay. 80 out of 1093 reviews
Rating 4 - Poor. 49 out of 1093 reviews
Rating 2 - Terrible. 49 out of 1093 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abdirahman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

NAHID

Business traveller
Liked: Cleanliness, property conditions & facilities
Breakfast was not good very limited options and most of the time missing even those limited items.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location—nice, clean, plenty of space.

This hotel was in an awesome location—walkable to shopping and eating. The room had a nice layout, plenty of space, and a well equipped kitchenette. Beds were comfortable and having double sinks was a nice bonus. Would def stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Danelle

Stayed 1 night in Jul 2025

10/10 Excellent

Marni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I experienced a horrific day of travel. Upon arrival at 3:00 in the morning we were greeted by a front desk customer service rep who upgraded our room and was very sympathetic and friendly. Kiana who was the desk supervisor for the next day put together a toiletry bag for us because our luggage was also delayed. she was incredibly friendly and so helpful and a breath of fresh air after experiencing no customer service all day from the airline. They turned my frown upside down with thier compassion, empathy and kindness. Thanks Kiana and the front desk team!!!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, from the front desk to the hospitality crew! They were all very engaging and polite.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Phonesawanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very comfortable and everything in our room was nice and clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello Mr. Humphery: I wanted to write that my sis and I were on a "staycation" at The Hyatt House Chicago West Loop and we were more than please with not only our room's cleanliness, but the overall appearance of the property's cleanliness. In addition, the staff were gracious, courteous, and respectful. Cordell, our room attendant was very courteous this morning on our departure. The attendant at the delicious breakfast buffet was gracious as well, as I wanted to bring my breakfast up to my room. I even witnessed him promptly picking up a napkin that fell on the floor. We will surely stay here again, as we were very pleased with the excellent customer serve we received herr at the Hyatt House Chicago West Loop.
Stayed 1 night in Aug 2025

8/10 Good

Sujal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Stayed 2 nights in May 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

John Ferreira

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelique

Stayed 3 nights in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All around great location and hotel amenities

Property was within walking distance to many restaurants. Short Uber ride to United Center. Pool and lobby areas were nice. Room had a nice setup and beds were comfortable. Staff was helpful with finding area parking.
Stayed 1 night in Jun 2025

8/10 Good

Carmen

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Overall experience was great. Very good breakfast options.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Stayed 1 night in Aug 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfeast was a little lackluster and wish there was more parking everything else was good
Stayed 1 night in Jul 2025