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Hyatt Place Chicago/River North

3.5 star property

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Photo gallery for Hyatt Place Chicago/River North

Lunch, dinner, brunch served; Mediterranean cuisine
Lobby
Exterior
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
66 W Illinois St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪7 min walk‬
  • Place, Chicago Theatre
    ‪8 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(196 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(131 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(18 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(67 reviews)
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(29 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(23 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

City View Room:Two Queen Beds

  • Sleeps 5

2 Queen Beds Room

  • Sleeps 5

Ada 2 Qnqn Tub

  • Sleeps 5

View all photos for Ada King Shower

Bathroom | Designer toiletries, hair dryer, towels

Ada King Shower

  • Sleeps 4

King Room With City View

  • Sleeps 4

King Room

  • Sleeps 4

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Exterior
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About this property

Hyatt Place Chicago/River North

Hotel with free breakfast, steps from State Street
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include 2 coffee shops/cafes, valet parking and a microwave in a common area. Housekeeping is available on request.
Hyatt Place Chicago/River North offers 212 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with single sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Chicago/River North gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. You'll find features such as free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine while dining at Ema
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from State Street and 7 minutes on foot from Michigan Avenue
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3653 square feet (339 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Place Chicago/River North. For a fee, parking is available. A complete renovation of Hyatt Place Chicago/River North was completed in July 2016.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Ema – This restaurant specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rotisserie Ema – This delicatessen specialises in Mediterranean cuisine and serves lunch and light fare. Open selected days.
Breakfast Bar – This buffet restaurant specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 60 per night; includes in/out privileges)
  • Covered valet parking on site (USD 74 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Breakfast Bar
  • Ema
  • Rotisserie Ema

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 3,653 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Built in 2013
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Single sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 60 per night (in/out privileges)
  • Valet parking fee: USD 74 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Chicago River North
Hyatt Place Chicago/River North
Hyatt Place Hotel Chicago River North
Hyatt Place Chicago/River North Hotel
Hyatt Place Chicago/River Hotel
Hyatt Place Chicago/River
Hyatt Chicago River Chicago
Hyatt Place Chicago/River North Hotel
Hyatt Place Chicago/River North Chicago
Hyatt Place Chicago/River North Hotel Chicago

Hyatt Place Chicago/River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1133 out of 1663 reviews
Rating 8 - Good. 350 out of 1663 reviews
Rating 6 - Okay. 108 out of 1663 reviews
Rating 4 - Poor. 44 out of 1663 reviews
Rating 2 - Terrible. 28 out of 1663 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 4 nights in Oct 2025

4/10 Poor

malachi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The couch had stains all over it. Very nasty. The ladies and gentlemen at desk were very friendly. Valet guys at night had a bad attitudes it took me over 45 minutes to get my car and also in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Swostik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Zahira

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious staff super friendly very convenient súper close to eveything
Stayed 1 night in Oct 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Frisnel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was in walking distance from some nice restaurants, the staff was very friendly and accommodating. Also a safe area to walk around at night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room cleaning
Stayed 4 nights in Sep 2025

10/10 Excellent

LISA

Travelled with family

Great stay!

Room was super clean and the front desk staff was amazing and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel for our first visit to Chicago. There were 5 of us in 2 rooms. The location is perfect; walkable to everything and near the train as well. The staff were extremely friendly. The beds were comfortable and the rooms were a nice size. The breakfast is substantial which we appreciated. The fire station is across the street, so it can be noisy, but 1) it's downtown Chicago and 2) they provide a white noise machine and ear plugs which was great. I would definitely stay at Hyatt Place again when I go back to this wonderful city.
Stayed 5 nights in Sep 2025

8/10 Good

Braden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within 30 min walk
Stayed 1 night in Sep 2025

10/10 Excellent

Arijit

Stayed 1 night in Sep 2025

10/10 Excellent

Rohit, New York

Stayed 1 night in Sep 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floating door for the bathroom was very noisy and not stable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience from beginning to end. Will definitely stay here again!!
Stayed 2 nights in Sep 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms .. great view and hospitality
Stayed 2 nights in Sep 2025

6/10 Okay

Shelley

Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Stayed 2 nights in Sep 2025

4/10 Poor

Steven

Business traveller
Arrived at 2pm. Was told rooms were available and ready, but there would be a $25 charge for “early check-in”. No thanks and trying to squeeze a few extra dollars out of your guests isn’t appreciated. Plenty of other hotel options. Won’t stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

Gabnel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay – Room Issues and Stolen item

I stayed at this Hyatt for 4 days in September 2025, and unfortunately, several issues turned what should have been a pleasant visit into a frustrating experience. From the start, the in-room phone wasn’t working, making it difficult to contact the front desk. Every request for assistance required using my personal cell phone or going downstairs, which was inconvenient. Despite reporting the issue multiple times, it wasn’t resolved. On Saturday, I requested housekeeping in person because of the phone issue. Later that night, I discovered my $250 Loewe glasses were missing. An engineer checked behind the dresser and found an old orange, a remote, and a pillowcase, but no glasses. This made me concerned about how thoroughly the room had been cleaned prior to my arrival. Although the general manager apologized and refunded one night due to the cleanliness issue and ongoing phone problems, the investigation into my missing glasses felt delayed and incomplete. I only later learned that an insurance claim was submitted, which wasn’t initially communicated to me. The breakfast was excellent, and the lobby was immaculate, but the room issues and missing item overshadowed these positives. My advice: if you stay here, don’t leave valuables in the room during housekeeping service. Unfortunately, this experience has led me to decide I will not stay at this Hyatt or any other Hyatt in the future.
Stayed 4 nights in Sep 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
Tv didnt work ac made a loud noise every time it started and shut down some tore up stuff in room fee rips in carpet. Just not up to par for the price .
Stayed 1 night in Sep 2025