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MainStay Suites Chicago Schaumburg

2.5 star property

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Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Full-sized fridge, microwave, stovetop, dishwasher
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Interior
Suite, 1 Queen Bed | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
1200 Bank Drive, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪11 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪18 min walk‬
  • Place, Schaumburg Convention Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(67 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and barbecues. Weekly housekeeping is available.
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Woodfield Mall and a few minutes from Schaumburg Convention Center
  • Dogs welcome for a fee (restrictions apply)
As a guest of MainStay Suites Chicago Schaumburg, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. MainStay Suites Chicago Schaumburg also features multilingual staff, a picnic area, and laundry facilities. Self parking is free.

This Schaumburg hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Reviews

MainStay Suites Chicago Schaumburg Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 332 out of 1004 reviews
Rating 8 - Good. 314 out of 1004 reviews
Rating 6 - Okay. 144 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

Reviews

6/10 Okay

Richelle

Stayed 14 nights in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Nice sized room with full kitchen area is clean and comfy
Stayed 7 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was very nice very quiet very clean
Stayed 1 night in Jun 2025

8/10 Good

Alisa

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 7 nights in Jun 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Descent

They had to downgrade my room from 1 queen bed and and pullout to just 1 queen bed for myself, my teenager daughter and my granddaughter. So we had to share a bed and by a childs air mattress so my granddaughter didn't have to sleep on the floor. We stayed for 8 nights. Our 6th night i had to keep the girls in the room because another guest a couple rooms down from us (on the 1st floor) was masterbating in front on his open window. Other than that our stay wasn't horrible. We were there for a nationals dance competition, so we weren't in our room much.
Stayed 8 nights in Jun 2025

10/10 Excellent

Rishikesh Pravin

Liked: Cleanliness, property conditions & facilities
Friendly staff, decent room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Smoke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 15 nights in May 2025

4/10 Poor

Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

kunal

.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 7 nights in Jun 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness
All good willl stay again
Stayed 5 nights in Apr 2025

2/10 Terrible

Krzysztof

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building was run down, room stuck in 90’s - bathroom door did not close…. My toddler kept going in the bathroom because a simple door wouldn’t shut. Place had sketchy people hanging around, definitely do not recommend for families or solo travel. Place has seen much better days, also no breakfast in this day and age even extended stay has basic breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 12 nights in May 2025

2/10 Terrible

Craig

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
When we arrived, we were told that the elevator to our third floor room was out of service, but would be fixed immediately. Seven days later and way too many trips up and down three flights, we learned that their promises were bold face lies. yesterday, a woman passed me on the stairs and complained that she’d been there for three weeks and it had not worked one day. So this is not a short term problem. Once we got to our room we had to have housekeeping come and vacuum because the carpet was still dirty. The phone didn’t work in the room so we let them know about that as well. They took the phone to fix it and of course never returned it. Yes, seven days without a phone in the room. This stay was disappointing to say the very least the front desk seemed like nice people unfortunately they didn’t follow through or just outright lied to us.
Stayed 7 nights in May 2025

8/10 Good

DeVon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Erwin

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Thomas

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location, terrific price. Room was quiet, appreciated the space of staying in a suite. Attention to cleanliness could be improved.
Stayed 3 nights in May 2025

2/10 Terrible

terrell

Stayed 7 nights in Apr 2025

10/10 Excellent

Lilly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

indra

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms we booked were so dirty and not properly cleaned and set up. The chairs were all stained and had a layer of dirt. The mattress under the bedsheets were awfully dirty and old.The floors were sticky the couch had a layer of pet hair all over it. The bathroom sink wouldn’t drain properly and the floors were also very dirty. I wouldn’t stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Jaime

Disliked: Cleanliness, property conditions & facilities, room comfort

Save your money and spend it somewhere else

Furniture was in bad condition, couches ripped off table surfaces held up with duck tape , noisy bed , walls and carpet stains , Overall bad specially for being in the middle of Schaumburg.
Stayed 1 night in May 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
When i paid online i was under the impression breakfast was included only to find out when we got there it wasnt. The room and whole hotel had a funky smell. The couch in the room was filled with gross stains. No ice machine. Someone in a room by us had a dog that barked all night. Absolutely terrible stay. Never going back again
Stayed 2 nights in May 2025

10/10 Excellent

Lilly

Stayed 1 night in May 2025