The property and service both met and exceeded my imagination. The college reunion group really enjoyed the stay, features, and overall location. Great place to stay for both local and downtown attractions. The neighbors, neighborhood bodega, and rooftop really enhanced the visit. Very clear instructions start to finish, and all items to make the stay comfortable were present. Property management was clear, kind, and funny. Only minor feedback; the pullout couch beds did the job, just not as comfortable as all the other interior furniture. If you have guests with more sensitive backs or injuries, try to save the main bedrooms for them. Would definitely recommend this accommodation to anyone looking to explore Chicago!