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Sonder Jewelers Row

3.5 star property

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Free toiletries, hair dryer, towels, soap
Superior Apartment, 1 Bedroom | View from property
Apartment, 2 Bedrooms | Living area | 50-inch flat-screen TV with digital channels, TV
Superior Apartment, 1 Bedroom | Individually decorated, individually furnished, laptop workspace
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
19 South Wabash Avenue, Chicago, IL, 60603
  • Michigan Avenue
    ‪2 min walk‬
  • Millennium Park
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, TV

Apartment, 1 Bedroom

  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 50-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 52 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area | 50-inch flat-screen TV with digital channels, TV

Superior Apartment, 2 Bedrooms

  • 54 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, TV

Superior Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Studio, 1 Queen Bed

  • 31 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Sonder Jewelers Row

Aparthotel units with kitchens, a short walk to Millennium Park
Concierge services and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment features a kitchen with a fridge and a microwave, plus a washer/dryer and a flat-screen TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder Jewelers Row offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

During your stay at Sonder Jewelers Row, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas and concierge services. This comfortable aparthotel has 38 apartments. Each apartment offers a kitchen and a washer/dryer.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free Wi-Fi in some public areas
  • Services include a concierge, luggage storage and a virtual front desk
  • Just a 3-minute walk from Millennium Park and 3 minutes on foot from Michigan Avenue
As a guest of Sonder Jewelers Row, you'll find concierge services and a lift. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Laundry

  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 38 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 2595440

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder | Jewelers Row
Sonder l Jewelers Row
Sonder at Jewelers Row
Sonder Jewelers Row Chicago
Sonder Jewelers Row Aparthotel
Sonder Jewelers Row Aparthotel Chicago

Sonder Jewelers Row Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 75 out of 151 reviews
Rating 8 - Good. 44 out of 151 reviews
Rating 6 - Okay. 15 out of 151 reviews
Rating 4 - Poor. 8 out of 151 reviews
Rating 2 - Terrible. 9 out of 151 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Precious

Liked: Cleanliness, property conditions & facilities
I love how secure the building is. It was clean and cozy; love that it was apartment like and fully equipped. In a good walkable area. Found a close by parking lot (Adams & Wabash self park) - it’s a 3 minute walk. Plenty food and coffee shop options.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason, Los Angeles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start? From the noise from the trains ALL DAY AND NIGHT!! The stench from the cigar lounge on the second floor throughout the whole building and the black mold in the shower, not to mention we believe the building was haunted as the fan and light in the bedroom area kept going on and off by itself, creepy and terrible all together. STAY AWAY from this place.
Black mold
Black mold on wall of shower
Stayed 3 nights in Apr 2025

10/10 Excellent

Wilmet

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Sonder Jewellers Row, Chicago

Stayed here before the start of our Route 66 trip. No reception and was sent check in instructions which were clear. Had 1 apartment and 1 studio. Close to everything and felt really safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

clodualdo

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, room comfort

Great for first time Chicago visitors!

We had a wonderful stay. It was such a convenient location and perfect for our needs. The noise of the El did not bother us at night, as it is fairly consistent and sounded like the wind. Perfect home base. The cigar shop smell is REALLY strong, but once we exited the elevator we did not smell it on the third floor.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allie

Liked: Cleanliness, property conditions & facilities
This was the perfect stay for us this past weekend
Stayed 3 nights in Mar 2025

8/10 Good

Katie

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is great, and had a great view of the city. No complaints there. It should be noted that the train is very close and will be loud as it passes by, not an huge issue for us, and the property did include earplugs and white noise machines. One quirk we encountered was the fan in the bed room would randomly turn to full speed and the light would turn on in the middle of the night, this did wake us up when it would happen, and we couldn't trace as to why this was happening. Overall great property, and the next time we are in town, we will most likely book this property again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Souksavone

Liked: Cleanliness, room comfort

Will be staying again.

Wonderful stay at such a good location. Couldn’t have asked for better. Had all the amenities and more that I didn’t even think of.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Great location

The location was excellent for trips to Millenium Park, Art Institute and theaters. We had problems with wifi that didn't get resolved, but the overall stay was fine.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loved it Had to leave early but loved
Stayed 2 nights in Jan 2025

8/10 Good

Mikaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sonder check in experience as a first timer was super easy! Great instructions and no issues entering or exiting the property. Property was in great condition with all the amenities you could need. Only downside was the cigar bar downstairs... you could at certain times of day smell the cigar scent in our room upstairs. Not a huge issue, but if you were sensitive to the smell it would not be ideal.
Stayed 3 nights in Dec 2024

4/10 Poor

Janine

Business traveller
Liked: Cleanliness
Disliked: Room comfort

NOT a hotel, just priced like one.

THIS IS NOT A HOTEL. There is NO staff. There are signs on the walls claiming that you can call talk to someone any time, but if you call the number it tells you to use the app, but the app says call the number. NOBODY will help you. I tried to cancel but there is NO way to get out of the reservation. On the outside it is easy to miss because it's just a plain door with a small sign, basically an old tenement bldg. It is supposed to be a smoke-free property but I was breathing HEAVY smoke EVERY time I was in there, you certainly can't open windows, and again, no staff and no way to cancel my reservation, It was so bad I had to use a telemed doctor and walk to Walgreens and get a rescue inhaler. Getting in and out was a huge ordeal because you need to use a code on your phone every single time. The water pressure in the shower was almost nothing. The place was clean but the two upholstered chairs in the kitchen were filthy (one was broken). Bed was hard as rock and no way to adjust thermostat (set at 68F) I am beyond furious with no recourse. If I knew it was an unstaffed tenement I would NEVER have booked it. Worst "hotel" stay ever. And by the way if there is no staff it should NOT be priced this high, there is literally nothing to justify the crazy high cost.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

6/10 Okay

William Donnell

Check in was terrible: I could not get in my room, and it took a long time for the phone support to get me in. Once I got in the room was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
I so enjoyed staying on jewelers row at the Sonder property In Chicago. It was very close to the places I was visiting so I could walk everywhere. It was noisy because of the L train, yes, but when you’re inside, you Barely hear the train. I felt very safe getting into the building and getting up to my room. It was so well appointed. You thought of everything! I just wish I had longer than three days in Chicago and I hope to come back. I would rent the same apartment again without a doubt!
Stayed 3 nights in Sep 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sonder Jewelers Row was perfect for my 3 night stay in Chicago. It’s right next to millennium park which is a perfect visit after landing to start the trip. They are right next to most major public transit systems which is much more economical than taking Lyft or taxi around the city to most major attractions and dining experiences. The room was clean and equipped with a full kitchen and amenities if you’re looking for a more intimate and extended Chicago experience. You can easily cook several meals to save some money. The wash room was clean and provided the essential soap, hair products, and even a tube of complimentary lotion. This location was also located above a cigar shop if you’re into that. The aroma can be smelled from street. Loved it. Thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

bradley

Liked: Cleanliness, room comfort

Great place to stay

This was a great place to stay. Close to places to eat close to the cta and close to places to see.
Stayed 3 nights in Aug 2024

4/10 Poor

CYNTHIA

Liked: Room comfort
Disliked: Cleanliness

First and last time for Sonder

Broken central air, TV would not work properly, dryer vent had a red light lit indicating it was faulty, nonworking coffee pot that leaked all over the kitchen counter, pasta sauce splatter on the wall in the kitchen, glass globes in the bathroom were filthy. They placed a portable AC floor unit in the studio apartment that was loud enough all night that I couldn’t sleep. You’re only way of contacting them for issues is by texting. Very frustrating method of communication. Need I say more? For four hundred a night, never again. At least in a hotel, I could pick up the phone or walk down to the front desk for assistance. To me, Sonder is a complete rip off and not priced appropriately.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

nichole, St.louis park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recommend this property overall. The only negative detail about our stay was that there was a large air conditioning unit on the floor in the main living/kitchen area. It was very loud. However, without out it, I assume the rental would not be as comfortable temperature wise.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Property conditions & facilities
Honestly, the only thing going for this property is the proximity to landmarks and train stations. There’s no lobby, no bathrooms while you wait for your room. Elevator was super slow and broke down while we were there. We had to go up and down 5 flights of stairs. Then we needed a code to get into each floor from the stairs and the chat team had to retrieve it because they didn’t know it. The sink in the bathroom was clogged and overall the cleanliness needs improvement. Their slogan is “a better way to stay” and I have to disagree. It’s definitely just “a way to stay” but Sonder properties always need so much more care and attention.
Stayed 3 nights in Jul 2024

8/10 Good

JULIAN

Stayed 5 nights in Jul 2024