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Aparthotel

Sonder by Marriott Bonvoy Market Hall Apartments West Loop

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy Market Hall Apartments West Loop

1 bedroom, individually decorated, individually furnished, desk
50-inch flat-screen TV with digital channels, TV, streaming services
Lobby lounge
50-inch flat-screen TV with digital channels, TV, streaming services
Full-sized fridge, electric kettle, cookware/dishes/utensils

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1436 West Randolph Street, Chicago, IL, 60607
  • Place, United Center
    ‪13 min walk‬
  • Place, Michigan Avenue
    ‪3 min drive‬
  • Place, Chicago Riverwalk
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, City View

50-inch flat-screen TV with digital channels, TV, streaming services

Apartment, 1 Bedroom, City View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

1 bedroom, individually decorated, individually furnished, desk

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Full-sized fridge, electric kettle, cookware/dishes/utensils

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

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About this property

Sonder by Marriott Bonvoy Market Hall Apartments West Loop

Art Deco aparthotel with nightclub and fitness centre
A nightclub, a fitness centre and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features a kitchen with a fridge, plus an electric kettle and a flat-screen TV with digital channels. A hairdryer, a desk and free toiletries are among the other amenities that guests will find.
Sonder by Marriott Bonvoy Market Hall Apartments West Loop offers 50 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes desks. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers and kitchenware and utensils.

Bathrooms include baths or showers and complimentary toiletries. 50-inch flat-screen televisions come with digital channels.

Recreational amenities at the aparthotel include a fitness centre.
The clean apartments at Sonder by Marriott Bonvoy Market Hall Apartments West Loop get high marks from our customers. During your stay, you're just a quick walk from Union Park. Enjoy features like free WiFi in public areas, plus a gym and a nightclub. This comfortable aparthotel has 50 apartments over 5 floors. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free Wi-Fi in some public areas
  • Services include a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 13 minutes by foot from United Center and a 3-minute drive from Chicago Riverwalk
Sonder by Marriott Bonvoy Market Hall Apartments West Loop offers its guests a nightclub, a fitness centre, and concierge services. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Nightclub
  • Streaming services

Laundry

  • Laundry detergent

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 50 units
  • Art Deco architecture
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonder Market Hall

Reviews

Sonder by Marriott Bonvoy Market Hall Apartments West Loop Reviews

8.0

Very good

9.0/10

Cleanliness

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 203 out of 384 reviews
Rating 8 - Good. 81 out of 384 reviews
Rating 6 - Okay. 29 out of 384 reviews
Rating 4 - Poor. 20 out of 384 reviews
Rating 2 - Terrible. 51 out of 384 reviews

Reviews

2/10 Terrible

tynesha

Elevator was out of service, bedding wasnt clean
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller

Very bad service and communication

I checked into this hotel 7 pm on July 9, 2025 We entered lobby elevator was out of service We had to manually carry all 8 bags, each weighing 50 lb, up to the 4th floor. At checkout time, the elevator was still out of service, so we had to carry them all down again. I inquired about the elevator with other guests who informed me it had been out of service since the previous I complained multiple times through their 'Sondor' application, but received no response to the issue. they have no answer for this problem.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kyle

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
All around bad experience. Apparently I cant explain in detail because by review keeps getting rejected.
Stayed 1 night in Jul 2025

8/10 Good

Jamal

Travelled with partner
Liked: Cleanliness, amenities
Sonder By Marriott Was In A Great Location, Near Many Walkable Stores & Restaurants In The West Loop. The Studio Was Spacious With A Fully Functional Kitchen Space With Full Fridge. The Only Downside To The Space Was During A 3 Day Get Away The Elevator Was Out Of Service The Entire Time. This Wouldn’t Have Been Too Bad If We Stayed On The 2nd Or 3rd Floor But We Were On The 4th & The Stairway Had No AC. Nevertheless, I’d Stay Again But I Hope To Get Some Form Of Compensation For The Inconvenience
Stayed 3 nights in Jul 2025

2/10 Terrible

Spencer

Travelled with group
Liked: Cleanliness, room comfort

Double charged.

I was hoping for this to be a bit of a different review. It was a decent stay if not for the fact of some technical problems with the elevator and the soap dispenser in the bathroom. But unfortunately i was charged twice for my room and at the time of this review am left in the dark by Sonder on if or when i will have one of those charges reversed. Once that is fixed i will be able to give a more precise and thought out review with a more accurate score.
Stayed 2 nights in Jul 2025

8/10 Good

Meagan

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Not as nice as we hoped

Room was extremely hot upon entry. Elevator was out and caused issues for us since we were on the 5th floor. Reported loud noises via the Sonder chatbot and didn't receive final resolution though the noises stopped after a couple hours.
Stayed 1 night in Jul 2025

8/10 Good

Eliot

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevator had broken down and the stairs were a challenge with luggage but the room was nice, good quality gym and the local options were great.
Stayed 1 night in Jun 2025

2/10 Terrible

Trent

Travelled with group
Disliked: Property conditions & facilities
Forced to stay somewhere else with no parking nearby
Stayed 1 night in Jun 2025

8/10 Good

Tialena

Liked: Cleanliness, amenities, property conditions & facilities
I would rate 5 stars…but there were a couple things that brought this rating to a 4 for me. 1. The loud music from the complex directly next door. There were nights where I couldn’t sleep because it was soooo loud from pool parties/events. I know that has nothing to do with Sonder, but the location isn’t the quietest. 2. My final night before checkout I was woken up in the middle of the night by false fire alarms. The first time it went off for like 5-7 minutes. Then as I’m falling back asleep it goes off again….that was annoying.
Stayed 4 nights in Jun 2025

2/10 Terrible

Joseph

Travelled with partner
This hotel is in the same building as a night club so don’t expect to get a good nights sleep. I never submit reviews but this experience was so bad I wanted to warn people about this. The music was so loud we had to move the mattress into the common space area and sleep with the sound machine on full blast. We notified Sonder about this and they told us all they could do was charge us more money to move our room. Terrible customer service.
Stayed 1 night in Jun 2025

2/10 Terrible

Emily

Business traveller
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Loranda

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
It was comfortable and felt like hotel/apartment living. Communication with Sonders was easy and see less. They where responsive when concerns and questions needed to be answered. They went above and beyond to help when needed. Only downside is when young adults/ kids caused the fire alarm to go off at 4 in the morning the day of my departure. Even that was handled well by the Sonders team. Highly recommend and would stay with them again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness
They didn’t have a clean room for me when I showed at 8 pm. They then sent me to a room that was occupied and finally said at 10 pm there is no room. Also with their “Marriott update the mobile app doesn’t work unless you book through Marriott…
Stayed 3 nights in Jun 2025

10/10 Excellent

Steva

Liked: Cleanliness, room comfort
Great location. Walkable to several great bars and restaurants. Quiet at night. The room was spacious, clean, and comfortable. I didn’t use it but was thrilled to see a washer in unit. 10/10 would recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Makayla

Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for what I needed it for. I stayed almost two weeks. One block from the train to get downtown, and an easy walk up Randolph to all the dining and shops in the West Loop. The place is great, with all appliances, including a clothes washer/dryer combo that makes a longer stay easy. The bed was very comfortable. The place is in great condition and updated. You do hear the L train going by all day and night, but I slept soundly with earplugs (bring some). I would definitely stay there again, and will consider other locations if they are as nice and comfortable as this one.
Stayed 10 nights in May 2025

2/10 Terrible

Brian

Disliked: Cleanliness
Stayed 3 nights in May 2025

2/10 Terrible

Oren

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There’s a nightclub in the lobby and the rooms have no noise cancellation meaning you can’t get good rest until 3 AM Rooms and location are both great, would be nice if you’re deaf or have a late night lifestyle
Stayed 3 nights in Jun 2025

10/10 Excellent

Lore

Stayed 4 nights in Jun 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near train station, very nice and well designed studio
Stayed 4 nights in May 2025

2/10 Terrible

Christine

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
The nightclub on the first floor was so loud it kept us from sleeping and we were on the fourth floor. Not only could you hear it, but you could feel it until two in the morning every night. No soundproofing, no insulation, very disappointed. Other people we met in the elevators had the same experience.Would never stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 2 nights in May 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, room comfort
Love this place!! Safe, quite and clean. Will stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

toben

Liked: Cleanliness, amenities, property conditions & facilities
Super cool spot in a great part of the city.
Stayed 2 nights in May 2025