SureStay Plus Hotel by Best Western Chicago Lombard
Suburban hotel with free breakfast and fitness centre
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Chicago Lombard offers 127 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Chicago Lombard. During your stay, you're just a quick walk from Yorktown Shopping Center. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
Free buffet breakfast served daily
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking and Motorhome/coach/lorry parking
Amenities include a front desk safe, a 24-hour business centre and multilingual staff
On-site recreation includes a gym
Guests have good things to say about the accommodation for the comfy beds and overall comfort
7 minutes on foot from Yorktown Shopping Center and a 4-minute drive from Advocate Good Samaritan Hospital
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Chicago Lombard. Self parking is free.
This Lombard hotel is smoke free.
Guests are served a free buffet breakfast daily from 6 AM to 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Food and drink
Free buffet breakfast available daily 6 AM to 9:00 AM
Coffee and tea in common areas
Snack bar/deli
Things to do
Gym
TV in common areas
Family friendly
In-room refrigerator
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Water dispenser
Guest services
Housekeeping (on request)
Multilingual staff
Business services
24-hour business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
4 floors
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 50 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Lombard Stay Inn
Stay Inn
SureStay Plus Hotel Chicago Lombard Best Western
Stay Lombard
Hampton Inn Lombard
Lombard Hampton Inn
Stay Inn Lombard Hotel Lombard
SureStay Plus Chicago Lombard Best Western
SureStay Plus Hotel by Best Western Chicago Lombard Hotel
SureStay Plus Hotel by Best Western Chicago Lombard Lombard
SureStay Plus Hotel by Best Western Chicago Lombard Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1563 out of 2366 reviews
10 - Excellent
1'563
Rating 8 - Good. 485 out of 2366 reviews
8 - Good
485
Rating 6 - Okay. 179 out of 2366 reviews
6 - Okay
179
Rating 4 - Poor. 77 out of 2366 reviews
4 - Poor
77
Rating 2 - Terrible. 62 out of 2366 reviews
2 - Terrible
62
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Michael
14 Aug 2025
Michael
Stayed 4 nights in Aug 2025
6/10 Okay
Jo
14 Aug 2025
Jo
Stayed 1 night in Jul 2025
8/10 Good
Marwan
13 Aug 2025
Marwan
Stayed 4 nights in Aug 2025
8/10 Good
Tammy
13 Aug 2025
Liked: Cleanliness, staff & service, room comfort
Budget friendly
I have never had the breakfast but the beds are comfortable.
Tammy
Stayed 2 nights in Apr 2025
8/10 Good
Tammy
13 Aug 2025
Liked: Cleanliness, staff & service, room comfort
Ok stay!
I stay here every trip to Chicago. Its close enough to lots of food options and the beds are comfortable and clean.
Stayed here 1 night prior to Cubs game. Nice hotel. it was in the middle of renovations but did not disrupt us (nice to see hotels being updated). Local area is great with plenty of dining options. Room was nice, bathroom had been updated. Staff very friendly. Good selection of breakfast items. Would stay again.
We stay at this hotel often & have always been satisfied with the room. This time we were in the north wing in Rm 401. The mattress was awful, (lumpy & sagging), A/C not working, bathtub drain clogged. We will be sure to avoid rm 401 in future!
Our stay was ok overall but nothing special. You could tell that the lobby and hallways were recently renovated and looked nice but the rooms were not updated and smelled musty. Not to mentioned that they were tiny. My husband and I got a king bed and were tripping over each other trying to get from one end of the room to the other. We stayed two nights and nobody came to clean our room in between so we had to ask for extra towels. Also if you are sensitive to smells, beware of the lobby as the scent is SO strong. Overall not a bad place to stay but could use some improvements.
My family and I had a wonderful stay. The staff was very nice and friendly, the breakfast options were excellent, and the room & lobby were cleaned and smelled very amazing!
Shernay
Stayed 2 nights in Aug 2025
6/10 Okay
Bagus
10 Aug 2025
Liked: Cleanliness, staff & service
The air conditioner (AC) need to changed because not cold anymore
Bagus
Stayed 2 nights in Aug 2025
8/10 Good
Joseph
10 Aug 2025
Liked: Cleanliness, staff & service
It’s an older hotel that is starting to show some wear. Overall it was clean, just a bit worn. Bed was ok, but the pillows were like rocks. Standard breakfast fare.
Pillows were very firm & thick. Excellent breakfast. Adequate fitness room.
Verified traveller
Stayed 1 night in Aug 2025
8/10 Good
Michelle
Travelled with partner
8 Aug 2025
Liked: Cleanliness, amenities
Cons
1. It was quite uncomfortable there was a crowd of people daily inside the lobby area. I'm not sure why everyone was in the but I'm assuming due to construction taking place maybe not everyone has a place to go. Some people might not be bothered by it, but I felt like it was creating a bit of a disturbance with everyone in there and they all looked like they were workers.
2. Our room AC was not working very well at all.
3. Ugly carpet design in the room.
4. Need more outlet options to use for charging devices etc next to both sides of the bed.
5. Personal room coffee maker was broken. Missing drawer too insert the coffee grains.
Pros
1. Very clean room and nicely decorated when arriving
2. Good lighting in bathroom
3. A good amount of mirrors
4. Good amount of places to hang things in the room and bathroom.
5. Good blackout curtains
6. Good placement of the bed, helps keep light from hallway shining in our eyes when sleeping at night.
7. Good walking trails nearby and many stores.