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The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Lobby
Lobby
Lobby
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
1301 N State Pkwy, Chicago, IL, 60610
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Chicago History Museum
    ‪10 min walk‬
  • Place, Navy Pier
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Penthouse

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, Terrace

1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, Terrace, City View

Signature Suite, Terrace, City View | 1 bedroom, Frette Italian sheets, premium bedding, in-room safe

Signature Suite, Terrace, City View

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with a safe and a hairdryer. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Chicago Hotel Collection Ambassador Gold Coast. During your stay, you're just a quick walk from Lake Michigan. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly The Chicago Hotel Collection Ambassador Gold Coast. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

The Ambassador Room – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

Reviews

The Chicago Hotel Collection Ambassador Gold Coast Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 601 out of 1148 reviews
Rating 8 - Good. 234 out of 1148 reviews
Rating 6 - Okay. 133 out of 1148 reviews
Rating 4 - Poor. 94 out of 1148 reviews
Rating 2 - Terrible. 86 out of 1148 reviews

Reviews

8/10 Good

Bethany

Liked: Cleanliness, staff & service
Great location and decent rooms. I had a strange experience in that two days in to my four day stay management ( dressed in plain, casual clothes of shorts and tshirt) came to my door and told me I wasn’t supposed to be in my room; that my room was supposed to be vacant. I would have questioned wether or nor he was managements expect except that he looked up my info and that of my colleague. I told him it was the room I was given and he didn’t believe me until I showed him my key pocket where the wrote my room number. The whole scenario was just strange and a little off putting.
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Stayed 4 nights in Jun 2025

6/10 Okay

Christerfer

Over experience was fine with the hotel. I just never got any room service while I was there. I had to go downstairs for towels, but other than that it was fine. My day was fine and it was quiet. I wasn’t disturbed at all. There wasn’t any noise at all either when I was staying.
Stayed 3 nights in Jun 2025

2/10 Terrible

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and Switch

Love the hotel and the neighborhood! I keep getting rejected on my real review. We were victims of bait and switch.
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 6 nights in Jun 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got hit with a lot of hidden fees. Made me pay for breakfast for two people despite being a solo traveller. Breakfast also wasn’t that great. Made me pay for drinks tickets that the bar tender made some people but not everyone pay an up charge for old fashions. The hotel itself is nice but all the additional charges were outrageous.
Stayed 4 nights in May 2025

10/10 Excellent

Karolina

Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location and friendly staff - dated rooms

The hotel was in a great location. The communal areas were nice. The room was very underwhelming. You could barely get inside the room. The entrance was so narrow and for reference I’m 5 foot two and petit and my carry-on bag barely fit through the entrance. The lobby and bar area were nice and the staff was very friendly. The hotel is just dated as the hallways and rooms could use an overhaul overall it was a nice hotel and I would stay there again if I had another work event in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plenty of character in iconic neighborhood

Was a quick overnight stay in a convenient location but parking was not cheap
Stayed 1 night in Jun 2025

6/10 Okay

Hannah

Travelled with family
Update: they did eventually refund me Booked two rooms through two separate reservations. They had only one reservation. They were full and I could not re-book the original room. They promised me they’d refund me for the second room since they’d lost the first one and I didn’t want our family split between two hotels. Hotels.com must speak with their manager to confirm the refund. However no on answers the phone here. Both the representative from Hotels.com and I have called multiple times seeking the resolution that I was promised at the desk.
Stayed 1 night in May 2025

6/10 Okay

Kara

Stayed 1 night in Jun 2025

2/10 Terrible

Shiyi

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Kurt and Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Front desk staff! All staff was very friendly and location was wonderful 😀
Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Stayed 1 night in Jun 2025

6/10 Okay

rod

Stayed 1 night in May 2025

10/10 Excellent

Polina

Travelled with group
Great time, nice room. They don’t have a restaurant but the breakfast was nice and the service was friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, but one comment. The electrical outlets were old and could not keep a plug in device in place. I suggest that the devices be changed out next to the bed and desk. we enjoyed our stay and always like the Ambassador. thanks.
Stayed 3 nights in Jun 2025

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall a nice, convenient place to stay. The neighborhood is lovely and it’s easy to get to the hotel and park the car with the valet. Rooms are spacious but could use a little updating. Front desk staff could be more helpful. I waited for at least 2-3 minutes while they were on the phone with someone. Convenient, tasteful bar area with friendly bartenders. Though that area of the lobby and bar always smell of cigarette smoke.
Stayed 1 night in Jun 2025

8/10 Good

Takako

Stayed 1 night in Jun 2025

4/10 Poor

Agustin

Disliked: Cleanliness, property conditions & facilities
Check in was late , they only gave me 1 bottle of water,
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and elegant.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extra charge for breakfast seemed a bit excessive. However, they give you drink tickets to use at the bar which makes it totally worth it. The bartenders are excellent and make "real" drinks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resort fee should be optional

Amenities fee was exorbitant, especially when I didn’t use most of the amenities. But I wasn't given the opportunity to refuse the amenities package, which was for two people - I was traveling solo. Breakfast was good, room was clean and quiet, bed was comfortable.
Stayed 3 nights in Jun 2025